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BF-UM-C-DP C010-EN November 2022
7.8 ERROR CODE DEFINITION
The ebike system's parts are automatically monitored in real time. If a part is abnormal, the corresponding error code
is displayed on the HMI. The DP C010.CB displays the error code on the HMI directly.
The troubleshooting methods in the list are listed in order according to the fault probability and the
operability of the related parts. In practice, dealers can adjust the order based on the existing tools and
spare parts. (For detailed disassembly steps, please refer to the dealer manual of the corresponding
parts on the official website. <www.bafang-e.com>)
In order to protect the electric parts, before disassembling the parts, please switch off the system power first by pressing the
control unit of HMI and then disconnect the power cable of the disassembled part. When installing the parts, please fix the
parts first, then connect the power cable of the parts, and finnally switch on the system power by pressing the control unit
of HMI.
Please contact Bafang after-sale service personnel <[email protected]
>
if the above troubleshooting fails to solve the
problem or the error code is not in the above list.
Code
Cause
Troubleshooting
Hub Motor System
Mid Motor System
05
Throttle not in place
1. Check whether the throttle is in place.
2. Check whether the throttle cable is con-
nected correctly or the cable (from throttle
to controller) is damaged.
3. Troubleshoot the faulty part:
1) Replace the throttle
2) Replace the controller
1. Check whether the throttle is in place.
2. Check whether the throttle cable is
connected correctly or the cable (from
throttle to drive unit) is damaged.
3. Troubleshoot the faulty part:
1) Replace the throttle
2) Replace the drive unit
07
System overvoltage
protection
1. Check whether the nominal voltage
of the battery is the same as the con-
troller.
2. Troubleshoot the faulty part:
1) Replace the battery
2) Replace the controller
1. Check whether the nominal volt-
age of the battery is the same as the
drive unit.
2. Troubleshoot the faulty part:
1) Replace the battery
2) Replace the drive unit
08
Hall signal in motor is
abnormal
1. Check whether the motor cable is
connected correctly or the cable (from
motor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
Replace the drive unit
