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All Britax Safe-n-Sound® child restraints are manufactured to
Australian/New Zealand Standards AS/NZS1754-2013 which require
us to advise users of child restraints to "Destroy the entire restraint
if it has been in use in a severe crash, even if no damage is
obvious". The joint Australian/New Zealand Standards committee
CS/85, advise that this statement applies whether a child was in
the child restraint or not. A severe crash, we consider as being one
where the main body structure of the vehicle is distorted.
There is no method of determining if the restraint has been
damaged and we concur with the Australian/New Zealand
Standards in recommending destruction of the child restraint.
This notice is to advise you of the requirements of the Australian/
New Zealand Standards and our obligation in complying with the
standards.
Please assist the owner of this restraint in their claim.
Australia
Britax® Childcare Pty. Ltd.
A.B.N 55 006 773 600
Head office and registered address:
Level 4, 650 Lorimer Street, Port Melbourne, VIC, 3207
P.O. Box 5119 Garden City, VIC, 3207
Customer Service 1300 303 330
Email [email protected]
britax.com.au
New Zealand
Britax® Childcare (NZ) Ltd.
Customer Service 0508 688 822
Email [email protected]
britax.co.nz
International Enquiries
Contact your local Distributor
Britax and Britax Safe n Sound are registered trademarks of Britax
Childcare Pty Ltd. ABN 55 006 773 600
In Case Of Accident
In Case Of Accident
Crash Exchange
We would never want you to experience an accident, but
unfortunately accidents do happen.
If you experience an accident you may be eligible for a free
replacement.
The Britax Safe-n-Sound
®
Crash Exchange Program is a voluntary
program designed to ensure our children are safe and that any
seat that may have experienced a severe crash is taken out of the
market.
There is no method of determining if the restraint has been
damaged in a severe crash, so the restraint should be destroyed
as the crash may reduce the child restraint's ability to perform.
Since its inception in 2006, the Crash Exchange program has
helped hundreds of families ensure their children have new
restraints and that the restraints are not sold second hand placing
others at risk.
If your restraint has been involved in a severe crash, you should
destroy the restraint even if no damage is obvious. Restraints are
eligible for exchange if they have been involved in a severe crash
in Australia or New Zealand and meet all stated criteria. (A severe
crash is considered as being one where the main body structure
of the vehicle is distorted).
The Britax Safe-n-Sound
®
child safety restraints are available for
exchange under this program.
Contact your insurance company for
further details. Your insurance company
may require you to keep the child
restraint for assessment,
but do not use
the child restraint after a severe crash.
Refer to the Britax
®
crash exchange
website for more details.
Our Crash Exchange Terms and
Application form are accessible on our
website. Please visit britax.com.au for
further information.
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