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Axon Body 3 Dock  

 

Installation Manual 

Axon Enterprise, Inc.  

 

 

Page 7 of 25 

Network Considerations and Configuration

 

Axon Body 3 cameras capture video and audio recordings. Users place their cameras in an 
Axon Body 3 Dock to securely upload the content securely to your agency’s Axon 
Evidence.com instance.  

The Axon Body 3 camera is true mobile device and when docked each camera must obtain 
its own IP address to establish a direct encrypted communication channel to your agency’s 
Axon Evidence.com instance. The Axon Body 3 Dock only functions as an Ethernet adapter, 
an unmanaged network switch, and charger for Axon Body 3 cameras.  

Axon Body 3 Cameras and Network Infrastructure 

The network requirements for Axon Body 3 cameras are provided below: 

Note:

 If you are moving from previous generation Axon body-worn cameras to Axon Body 3 

cameras, you may be required to make changes to your network infrastructure. If your 
agency has concerns or questions about any of the network considerations, please contact 
your Axon representative in advance of your deployment so that they can address these 
issues as early as possible. 

 

In response to the availability of high-speed Internet connectivity the Axon Body 3 
camera has increased upload speeds. Network administrators should anticipate 20 
to 25 Mbit/s per device if not regulated.  

 

Each Axon Body 3 camera requires its own IP address when docked. The Axon Body 
3 Dock itself has no IP address, but each bay has its own Media Access Control (MAC) 
address. The list of MAC address for each bay is shown on the end of each dock.  

 

Static IP addresses are not supported, as the Axon Body 3 camera is a true mobile 
device that can be docked anywhere.  

o

 

Dynamic Host Configuration Protocol (DHCP) should be used to provision the 
IP address and network settings. Each Axon Body 3 Dock bay functions as an 
ethernet card, with its own MAC address.  

o

 

If your agency currently uses static IP addresses for older Axon Docks and 
other equipment, and you want to continue to use specific IP addresses for 
devices in specific dock bays, DHCP reservations can be used. Because each 
Axon Body 3 Dock bay has its own MAC address, these addresses can be 
used for DHCP reservations. The list of MAC address for each bay is shown 
on the end of each dock.  

Содержание Body 3 AX1026

Страница 1: ...Axon Body 3 Dock Installation Manual Models AX1026 and AX1027 Document Revision C June 2020 ...

Страница 2: ... 25 AXON Axon Axon Body 3 Axon Body 3 Dock Axon Device Manager and Axon Evidence are trademarks of Axon Enterprise Inc some of which are registered in the US and other countries For more information visit www axon com legal All rights reserved 2020 Axon Enterprise Inc ...

Страница 3: ...on 8 Axon Body 3 Dock Installation 9 Dock Registration 10 Wall Mounting an Axon Dock 11 Safety Instructions 11 Tools and Materials 11 Dimensions 12 Installation 12 Step 1 Preparation 12 Step 2 Attach the Dock to the Wall Mount Bracket 12 Step 3 Identify Dock Placement 13 Step 4 Attach the Wall Mount Bracket to the Wall Stud mount 13 Step 5 Attach the Wall Mount Bracket to the Wall Drywall Mount 14...

Страница 4: ...nization s account the dock also recharges the camera s battery The Axon Body 3 Dock only functions as an Ethernet adapter an unmanaged network switch and charger This allows any Axon Body 3 camera to be docked in any Axon Body 3 Dock and still connect to the registered agency s Axon Evidence com or Axon Commander account to upload video Axon Body 3 Dock Types There are two types of Axon Body 3 Do...

Страница 5: ...Information about Axon Body 3 Docks and the devices connected to them can be viewed in your agency s Axon Evidence com account by going to the Device Profile page for the dock Your dock must be registered to use the Device Profile page The Device Profile page shows the dock model serial number and the status of cameras connected to the dock The Connected Devices section of the page is built by ass...

Страница 6: ...n Body 3 Dock Installation Manual Axon Enterprise Inc Page 6 of 25 The image below is a snapshot of an Axon Body 3 Dock 1 Bay Device Profile page in Axon Evidence com showing the status of a docked camera ...

Страница 7: ...in advance of your deployment so that they can address these issues as early as possible In response to the availability of high speed Internet connectivity the Axon Body 3 camera has increased upload speeds Network administrators should anticipate 20 to 25 Mbit s per device if not regulated Each Axon Body 3 camera requires its own IP address when docked The Axon Body 3 Dock itself has no IP addre...

Страница 8: ...ere are few or no other devices uploading Axon Body 3 cameras require direct access to Axon Evidence com through an Axon Body 3 Dock and do not support using a proxy server Network Requirements The Axon Dock and cameras are network connected devices and should be installed only on networks trusted by the agency in accordance with agency policy DO NOT expose the Axon Dock and cameras directly on th...

Страница 9: ...ave an Axon Evidence com account Axon recommends that you contact your Axon administrator and ask for an account invitation When the email invitation arrives accept the invitation and create an account This email invitation will come from noreply evidence com 1 Remove the dock from the box and confirm that all pieces are present 2 Plug the Ethernet cable into the WAN port 3 Plug the other end of t...

Страница 10: ...ing returns through Axon Evidence much easier Your dock must be registered to use the Device Profile page in Axon Evidence com Axon recommends the following best practices Use Axon Device Manager ADM to register and name Axon Body 3 Docks for inventory and management purposes When using the ADM Tap Device option to look for the NFC tag hold your mobile device near the icon on the dock For the 1 Ba...

Страница 11: ...ay Axon Body 3 Dock by removing the core and 6 Bay Dock modules and attaching the 8 Bay Axon Body 3 Dock Safety Instructions Before mounting your Axon Dock Ensure that the area behind the wall where the dock will be located is clear of obstructions to avoid damage to surroundings pipes or existing wiring Ensure that your cables meet all applicable building and fire codes For in wall installation m...

Страница 12: ...es The Ethernet and Power connections are also shown above Installation Step 1 Preparation 1 Ensure that you have all necessary hardware and cables required to complete the installation 2 Read all the manufacturer s installation instructions for both the dock and the Wall Mount Bracket 3 Decide if you will leave the cables showing or hide them in the wall behind your dock Step 2 Attach the Dock to...

Страница 13: ...bracket to a stud or mounting directly into drywall If you are going to install the bracket to drywall go to Step 5 Attach the Wall Mount Bracket to the Wall Drywall Mount Note Use the longer screw for mounting the bracket into a stud 1 Using a stud finder mark the location of each stud s center with a pencil 2 Use a nail to confirm a stud has been located Note Depending on the wall construction y...

Страница 14: ...p 4 Attach the Wall Mount Bracket to the Wall Stud mount Note Use the screw in anchors and shorter screws for drywall installation 1 Find the location where you want to mount the Wall Mount Bracket 2 Locate the Wall Mount Bracket on the wall 3 Use a level to ensure the bracket is level before marking the holes Mark the center of the four keyholes on the wall 4 Remove the Wall Mount Bracket and scr...

Страница 15: ...ched zip tie and the associated slots in the bracket 5 Plug the power supply cable into a power strip or nearby AC outlet 6 Plug the CAT 5e or better cable from your agency s network data jack into the WAN port on the dock You can secure the cable in position with the attached zip tie and the associated slots in the bracket ...

Страница 16: ...ng as an Axon Body 3 Dock has power and a network connection it should function correctly Go to help axon com and refer to the Axon Body 3 section to check for any additional troubleshooting information for the Axon Body 3 Dock Technical Support Visit www axon com and view the Support options or call 1 800 978 2737 Warranty Policy Axon Enterprise warranty provisions are applicable on all Axon Body...

Страница 17: ...ould result in fire electric shock damage system malfunctions death or personal injury CAUTION This signal word panel indicates a potentially hazardous situation which if not avoided or heeded could result in minor or moderate injury Warnings may be followed by instructions and information to help avoid the hazard and improve safety WARNING POTENTIALLY EXPLOSIVE ENVIRONMENTS Failure to follow thes...

Страница 18: ...AXON DOCK AND TASER 7 DOCK USE Failure to follow these safety instructions could result in fire electric shock damage system malfunctions death or personal injury Electrical Warnings To reduce the risk of fire electric shock or injury to persons when using any Dock follow basic precautions including the following Plug into a grounded 3 prong outlet and do not remove the ground prong Verify the out...

Страница 19: ...e to follow these safety instructions could result in fire electric shock damage system malfunctions death or personal injury To prevent potential injuries or system malfunctions or compromise take the following precautions 1 Handling the components Ensure proper connections between the Axon components e g the Axon Body camera is correctly inserted into the Dock Do not drop crush disassemble defor...

Страница 20: ...amage impairment or loss may occur and may be permanent if an Axon Flex or Axon Flex 2 camera is mounted near your head and used at high volume Set the volume to a safe and comfortable level Be advised that you can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing 6 Choking hazards The Axon systems contain small parts which may present a choking ...

Страница 21: ...ive substances 3 Avoid static electricity Keep the battery away from sources of static electricity Static electricity can cause damage to the battery which could result in serious injury 4 Recharging When recharging Axon equipment use the Dock or Axon approved power source specifically for that purpose Do not reverse the positive and negative terminals Do not connect the battery to an electrical o...

Страница 22: ...each shift and before returning the unit for repair work Installation and Update of Software Install the Evidence Sync software on the appropriate computer before attempting to transfer files from an Axon camera to a computer or Axon Evidence Evidence com services Ensure the most recent software and firmware are installed on the system components CAUTION MAINTENANCE Failure to properly maintain or...

Страница 23: ...attempt to repair or modify the Axon system yourself except as specifically outlined in the model specific operating instructions Service should only be provided by Axon or an authorized service provider Disassembling the Axon system may cause damage that is not covered under the product warranty For service information go to www axon com CAUTION RADIO WAVES Radio Waves Changes or modifications no...

Страница 24: ...any interference received including interference that may cause undesired operation Note Unauthorized modifications could void the warranty and the user s authority to operate the equipment Section 8 4 of RSS GEN Axon systems comply with Industry Canada License exempt RSS standard s Operation is subject to the following two conditions 1 the device may not cause interference and 2 the device must a...

Страница 25: ...3 Dock Installation Manual Axon Enterprise Inc Page 25 of 25 of the Council A copy of the original Declaration of Conformity can be found at www axon com Compliance Marks CAN ICES 3 A NMB 3 A CAN ICES 3 B NMB 3 B ...

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