AXIS P5414-E PTZ Dome Network Camera
Troubleshooting
Poor audio quality
Stuttering
Reduce the number of listeners and viewers. Decrease image resolution and compression.
Unsynchronized audio and
video using H.264
Synchronize the product’s date and time settings with an NTP server. Go to
Setup > System
Options > Date & Time
.
Distorted audio
Check that the correct
Audio Input
source is selected under
Setup > Video & Audio > Audio
Settings
.
Feedback loops
Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or
use half-duplex mode instead.
Storage and disk management problems
Storage disruption
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the
System Log
under
System Options > Support > Logs & Reports
. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see
Events on page 37
.
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted
Reformat the SD card and then click Mount.
NO
NO
NOTICE
TICE
TICE
Formatting the card will remove all content, including all recordings, from the SD card.
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