AXIS Q3709-PVE Network Camera
Troubleshooting
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Storage disruption
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the
System Log
under
System Options > Support > Logs & Reports
. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted
Reformat the SD card and then click Mount.
NO
NO
NOTICE
TICE
TICE
Formatting the card will remove all content, including all recordings, from the SD card.
Product does not function in cold environment
Arctic Temperature Control*/
Temperature Control
During startup in a cold environment, function in the mechanical parts is suspended until they
are sufficiently heated.
* Arctic Temperature Control valid for specific products only
Fan cannot be activated
During startup in a cold environment, function in this mechanical part is suspended until it
is sufficiently heated.
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