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AXIS Q3709-PVE Network Camera

Table of Contents

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Содержание 0664-001

Страница 1: ...AXIS Q3709 PVE Network Camera User Manual...

Страница 2: ...le CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safet...

Страница 3: ...man health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your loc...

Страница 4: ...result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoid...

Страница 5: ...he Product 16 Basic Setup 16 Video 17 Set Up Video Streams 17 Stream Profiles 18 Camera Settings 18 Align the Channel Images 20 View Area 20 Overlay 21 Privacy Mask 23 Configure the Live View Page 24...

Страница 6: ...Table of Contents Reset to Factory Default Settings 51 Troubleshooting 52 Check the Firmware 52 Upgrade the Firmware 52 Symptoms Possible Causes and Remedial Actions 53 Technical Specifications 56 Pe...

Страница 7: ...re Overview 7 8 9 1 2 3 4 5 6 1 Dome cover 2 Ground screw 3 Hook for safety wire 4 Part number P N Serial number S N 5 Network connector 6 Unit holder 3x 7 Status LED indicator 8 Control button 9 Rest...

Страница 8: ...settings See page 51 Connecting to an AXIS Video Hosting System service See page 45 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS Inte...

Страница 9: ...three IP addresses Login is required for each of the three channels separately 1 Start a web browser 2 Enter the IP address or host name of the Axis product in the browser s Location Address field Any...

Страница 10: ...he password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 51 To set the password via a standard HTTP connection enter it dire...

Страница 11: ...ned on and off automatically If required the fan can be activated manually by clicking the Fan button To show the button go to Setup Live View Config Under Action Buttons select Show fan button and sp...

Страница 12: ...set up under PTZ Control Queue Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer Click the Center mode button and click in th...

Страница 13: ...settings Image Appearance and White Balance can be expanded or collapsed to enable individual or common configuration respectively To expand the settings for the individual channels select Expand all...

Страница 14: ...anel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed...

Страница 15: ...ia Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media me...

Страница 16: ...e View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 41 See also the online help Basic Setup Basic Setup provides shortcut...

Страница 17: ...e image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View page in Internet Explorer with AXIS Med...

Страница 18: ...frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage...

Страница 19: ...he type of light source from the drop down list For a description of each available setting see the online help The white balance window is enabled for the Automatic and Automatic outdoor options that...

Страница 20: ...ce or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In...

Страница 21: ...oduct installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be us...

Страница 22: ...Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent...

Страница 23: ...ld and enter Motion detected in the Text field when setting up the action rule Note To display text in multiple view areas overlay text must be enabled in each view area Privacy Mask A privacy mask is...

Страница 24: ...er Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more in...

Страница 25: ...nd then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or t...

Страница 26: ...preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming Date Time Formats in the onl...

Страница 27: ...TZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user wh...

Страница 28: ...send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since ca...

Страница 29: ...eaks in the Activity window 6 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or...

Страница 30: ...a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause motion dete...

Страница 31: ...annels Upload Application To upload and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the licen...

Страница 32: ...cation go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance If the Axis product is res...

Страница 33: ...etectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below...

Страница 34: ...nnected to buttons in the VMS user interface PTZ Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action...

Страница 35: ...for example be used to validate triggers such as motion detection during product installation and configuration Add Recipients The product can send media files and messages to notify users about event...

Страница 36: ...ification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corpo...

Страница 37: ...To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for...

Страница 38: ...e Recording time filters according to the product s time zone Date and time settings are configured under System Options Date Time see Date Time on page 43 To find a recording follow these steps 1 Go...

Страница 39: ...the filters See also Find Recordings on page 38 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recor...

Страница 40: ...g the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the langu...

Страница 41: ...d the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow...

Страница 42: ...ased Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEE...

Страница 43: ...request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the cer...

Страница 44: ...e to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the f...

Страница 45: ...access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under Sy...

Страница 46: ...dress and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as t...

Страница 47: ...selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is 0 a...

Страница 48: ...nagement system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If...

Страница 49: ...or NAS recommendations see www axis com To add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 En...

Страница 50: ...rsion IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs Reports The System Options Support Logs R...

Страница 51: ...pload Uploaded files are accessed through http ip address local user file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is...

Страница 52: ...to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Up...

Страница 53: ...used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is u...

Страница 54: ...vers can usually be downloaded from the manufacturer s website Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Refer to the adapter s documentation...

Страница 55: ...on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 33 Video cannot be recorded Check that the SD card i...

Страница 56: ...ivacy mask Capture alignment Pan Tilt Zoom Digital PTZ Preset positions Guard tour Network Security Password protection IP address filtering HTTPSa encryption IEEE 802 1Xa network access control Diges...

Страница 57: ...weather shield Included accessories RJ45 Push pull connector IP66 L key Weather shield Installation Guide Windows decoder 3 user license Optional accessories AXIS T91B61 Wall Mount AXIS PoE Midspans...

Страница 58: ...simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS may reduce frame rate in particular if streaming Motion JPE...

Страница 59: ...User Manual Ver M2 5 AXIS Q3709 PVE Network Camera Date September 2015 Axis Communications AB 2015 Part No 62004...

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