MaaXBoard_Mini-Linux-Debian-UM-V1.1
http://www.avnet.me/maaxboardmini.com
57
Chapter 7 Technical Support and Warranty
7.1 Technical Support
Avnet Manufacturing Services provides its product with one-year free technical support including:
Providing software and hardware resources related to the embedded products of Avnet
Manufacturing Services;
Helping customers properly compile and run the source code provided by Avnet Manufacturing
Services;
Providing technical support service if the embedded hardware products do not function properly
under the circumstances that customers operate according to the instructions in the documents
provided by Avnet Manufacturing Services;
Helping customers troubleshoot the products.
The following conditions will not be covered by our technical support service. We will take
appropriate measures accordingly:
Customers encounter issues related to software or hardware during their development
process;
Customers encounter issues caused by any unauthorized alter to the embedded operating
system;
Customers encounter issues related to their own applications;
Customers encounter issues caused by any unauthorized alter to the source code provided by
Avnet Manufacturing Services.
7.2 Warranty Conditions
12-month free warranty on the PCB under normal conditions of use since the sales of the product;
The following conditions are not covered by free services; Avnet Manufacturing Services will
charge accordingly:
Customers fail to provide valid purchase vouchers or the product identification tag is damaged,
unreadable, altered or inconsistent with the products;
Not according to the user's manual operation causes damage to the product;
Products are damaged in appearance or function caused by natural disasters (flood, fire,
earthquake, lightning strike or typhoon) or natural aging of components or other force majeure;