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FRITZ!Box Fon WLAN 7113

100

Customer Service Guide

6

Customer Service Guide

Help on All Important Service Topics

AVM is there to help should any questions or problems arise. Here you
will find the important information you need, in the form of manuals,
updates and support.

Microsoft Updates

In many cases problems which arise during operation can
be resolved by installing the current Microsoft Service
Pack or other Microsoft updates.

The current service packs and updates can be obtained
free of charge from Microsoft at the address:

www.microsoft.de

6.1

Documentation

To take advantage of all commands and features of your
FRITZ!Box Fon WLAN 7113, consult the following docu-
mentation:

Help

In the FRITZ!Box user interface you can open the detailed
Help by clicking the “Help” buttons.

Readme

The Readme file contains current information which was
not yet available at the time the manual was completed.
The Readme file is included on the FRITZ!Box CD.

Manual

The manual of the FRITZ!Box Fon WLAN 7113 is included
in PDF format in the “Info” folder on the FRITZ!Box CD.

The current Adobe Acrobat Reader for reading PDF
documents can be downloaded from the Internet free of
charge at

www.adobe.com

.

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Содержание FRITZ!Box Fon WLAN 7113

Страница 1: ...Installation Configuration and Operation FRITZ Box Fon WLAN 7113 Basis Template Handbuch Deckblatt AVM FRITZ Box Produkte Stand 03 2009 ...

Страница 2: ...k in regard to hazards and impairments of quality which may arise in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or d...

Страница 3: ... 15 3 5 Connecting computer s wirelessly via WLAN 17 3 6 Connecting DSL and the Telephone Line 20 3 7 Connecting with the Analog Telephone Line 21 3 8 Connecting Telephone Fax or Answering Machine 22 4 Opening the User Interface 23 4 1 Password Protection 23 4 2 Save Settings 24 5 Internet Connections 25 5 1 Configuring the Internet Connection Using the Wizard 25 5 2 Configuring the Internet Conne...

Страница 4: ...WLAN Connection Is Not Established 61 8 4 Obtain an IP Address Automatically 64 9 Uninstalling the FRITZ Box 69 II PRODUCT DETAILS AND USEFUL INFORMATION 70 1 Product Details 70 1 1 Cable 70 1 2 LEDs 72 1 3 WLAN Button 73 1 4 Technical Specifications 73 1 5 Declaration of CE Conformity 75 1 6 Disposal 76 2 More about WLAN 77 2 1 Standards 77 2 2 Security 79 2 3 Frequency Ranges 82 2 4 Increasing t...

Страница 5: ...out Internet Telephony 96 4 1 Telephony Scenarios 96 4 2 Bandwidth Management 97 5 More Functions 98 5 1 Night Service 98 5 2 Alarm 99 6 Customer Service Guide 100 6 1 Documentation 100 6 2 information in the Internet 101 6 3 Updates and Software 101 6 4 Support from the Service Team 102 Glossary 104 Index 119 ...

Страница 6: ...ITZ Box This symbol indicates important instructions that must be observed to avoid malfunctions Highlighting Function Examples Quotation marks Keys Buttons Settings pages Menus Commands File paths File names F1 key Help Advanced Edit Paste Copy C My Documents Documentation Underlined text Text input fritz box Pointed brackets Joker MSN Bold Emphasis Do not click the but ton For detailed informati...

Страница 7: ...ousing The device con tains hazardous components and should only be opened by authorized repair technicians Handling the FRITZ Box You can either place FRITZ Box on a horizontal surface or mount it on a wall Please note the following Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight Do not place the FRITZ Box on excessively heat sensi tive surfac...

Страница 8: ...uter position the device at a central location Make sure to keep sufficient distance from potential sources of interference like microwave devices or electric devices with large metal housings For detailed information about the symbols numerals and function keys used in the manual see the sections Symbols and Highlighting on page 6 and ...

Страница 9: ... the fixed line network Possibilities for connecting FRITZ Box PBX Two analog telephones fax machines and answering ma chines can be connected to FRITZ Box to take advantage of the features of ISDN Connecting Computers A computer can be connected directly to FRITZ Box s LAN port You can also connect a network hub or switch to the LAN ports so that even more computers can be connected to FRITZ Box ...

Страница 10: ...the Internet as long as the FRITZ Box is operated as a router Network Devices Other network devices can also be connected to the net work ports of the FRITZ Box for instance game consoles Operating Systems Supported The FRITZ Box can be connected to computers with Win dows operating systems the Linux operating system or Apple computers with the Mac OS X operating system 2 1 Package Contents The fo...

Страница 11: ...ction DSL line ITU G 992 1 standard Annex A ITU G 992 3 standard Annex A ITU G 992 5 standard Annex A or a cable line with cable modem or another Internet connection for connection via WLAN computer with a WLAN adapter compliant with IEEE 802 11n draft 2 0 IEEE 802 11g or IEEE 802 11b for example a FRITZ WLAN USB Stick for connection via network cable computer with a network port network adapter s...

Страница 12: ...e the Installation Help on the FRITZ Box CD The Installa tion Help presents instructions on the screen guiding you through the steps required to launch operation of the FRITZ Box 1 Insert the FRITZ Box CD in the CD ROM drive of your computer The Installation Help starts automatically 2 Follow the instructions in the Installation Help to pre pare the FRITZ Box for operation At the conclusion of the...

Страница 13: ...3 Connecting FRITZ Box to the computer s see the section Connecting to the computer on page 14 4 Connecting FRITZ Box to DSL see section Connect ing DSL and the Telephone Line from page 20 5 If you want to make telephone calls with the fixed line network using FRITZ Box see the section Con necting with the Analog Telephone Line on page 21 6 If you want to make telephone calls and fax using the FRI...

Страница 14: ...rface then you must connect a computer with the FRITZ Box A computer can be connected with the FRITZ Box in two different ways via a LAN port wirelessly via WLAN Properties Note the following when connecting computers to the FRITZ Box One computer can be connected to the FRITZ Box by only one of these means At each of the network ports of the FRITZ Box a com puter can be connected directly or via ...

Страница 15: ...Connecting a computer to a LAN port on the FRITZ Box Connecting Set aside the network cable red from the FRITZ Box pack age 1 Switch on your computer 2 If you work with a Linux operating system use YaST to configure your network card with the setting DHCP if this setting is not already configured 3 Insert one end of the LAN cable to the computer s network adapter 4 Connect the other end of the net...

Страница 16: ...ct multiple computers to the FRITZ Box via LAN Connecting FRITZ Box to a network hub Connecting Set aside the network cable red from the FRITZ Box package 1 Connect one end of the LAN cable to the uplink port of the network hub or switch 2 Connect the other end of the cable to the socket on the FRITZ Box labeled LAN The FRITZ Box and network hub are now connected with each other ...

Страница 17: ...tick Presettings in the FRITZ Box The FRITZ Box is delivered with preset values for WLAN se curity These values must also be entered on the computer with the WLAN adapter in order to be able to establish a successful WLAN connection The following values are configured in the FRITZ Box facto ry settings For more information on WLAN see the section More about WLAN from page 77 Setting Preset Value S...

Страница 18: ...cific to each manufacturer or from the start menu Alternatively you can use the WLAN software supplied wi th the operating system to establish a WLAN connection to the FRITZ Box Establishing a connection This description uses the values given in the section Presettings in the FRITZ Box on page 17 If you would like to establish a WLAN connection using these preset values then your WLAN adapter must...

Страница 19: ... adapter does not support WPA If your WLAN adapter does not support the WPA security mechanism you must change the WLAN settings in the FRITZ Box to WEP Proceed as follows to change the encryption method 1 Connect the FRITZ Box and the computer using the network cable see the section Connecting Comput ers to the LAN Port from page 15 2 Start a web browser 3 Enter fritz box in the address field The...

Страница 20: ...y settings Print out the page by clicking Print Page The data in the printout will be needed for the WLAN configuration of your WLAN adapter 6 Close the user interface 7 Remove the network cable connecting the computer and the FRITZ Box 3 6 Connecting DSL and the Telephone Line Connecting to the DSL splitter Connecting If you have a DSL line and a telephone line then connect the FRITZ Box using th...

Страница 21: ...r a short time and remains lit to signalize that FRITZ Box is ready for In ternet connections over DSL 3 7 Connecting with the Analog Telephone Line Your telephone line is either an analog line or an ISDN line If you have an analog telephone line read here about how to connect the FRITZ Box with the analog telephone line Connecting to the analog telephone line via the DSL splitter The black branch...

Страница 22: ... Now the FRITZ Box and the analog telephone line are con nected 3 8 Connecting Telephone Fax or Answering Machine The FRITZ Box provides Internet and or fixed line telepho ny for analog terminal devices You can connect two analog terminal devices like tele phones fax machine or answering machine to the FRITZ Box Analog equipment with an RJ11 plug is connected to the RJ11 jacks FON 1 and FON 2 Thes...

Страница 23: ...ter fritz box in the address line of the browser The fritz box address entry in the address field of an Internet browser The FRITZ Box user interface opens 4 1 Password Protection Use the password protection set up for the user interface to protect your settings and all information in the FRITZ Box from unauthorized access Here is how to set up the password protection in the FRITZ Box 1 Open the F...

Страница 24: ...o reconfigure your settings or re store the settings you saved during previous operation 4 2 Save Settings The settings you made in the FRITZ Box can be saved as a file on your computer This file contains all user defined settings including the account information for the Inter net and telephony connections This settings file can be loaded back into your FRITZ Box at any time The FRITZ Box feature...

Страница 25: ...directly to the DSL line the account information from your Internet Service Provider is required to configure the Internet connection in the FRITZ Box Use the Wizard to configure the Internet connection 1 Open the FRITZ Box user interface 2 In the Settings area please select the Wizards menu 3 Click the Configure Internet Connection Wizard and follow the instructions Once configuration has been co...

Страница 26: ...s a final step click Apply If the FRITZ Box is connected to a cable modem a DSL mo dem or a router or integrated into an existing network you must also configure your Internet connection as de scribed above To do so enable the expert view in the System Expert Mode menu 5 3 Surfing the Net Once you have set up the Internet connection in your FRITZ Box you can surf the Internet with any computer con...

Страница 27: ...ipment 6 1 Entering your Phone Numbers The Enter Your Phone Numbers Wizard supports you in performing the following tasks entering Internet telephone numbers entering fixed line telephone numbers changing numbers already entered deleting entered numbers In the Settings area of the FRITZ Box user interface there are various Wizards for the configuration of your FRITZ Box We recommend using these st...

Страница 28: ...ers In order to make calls via the analog fixed line network wi th the FRITZ Box enter your telephone numbers in the FRITZ Box 6 2 Setting Up Telephony Devices For the configuration of telephony equipment the Con figure Telephony Devices Wizard is available in the FRITZ Box Telephony devices supported The following telephony devices are supported by the FRITZ Box telephones analog telephones analo...

Страница 29: ...e conducted via the Internet or the fixed line net work Call acceptance Specify here whether the tele phone should react to all calls or only to calls for certain telephone numbers Fax machine Kind of connection used to connect the fax machine with the FRITZ Box internal name for the fax machine Number used to send faxes This entry defines whether outgoing faxes are sent via the Internet or the fi...

Страница 30: ...s at your disposal in the FRITZ Box Menu The Telephone Book is found in the Settings Advan ced Settings area in the Telephony menu Block Calls The telephone number block of the FRITZ Box offers you the following options Numbers and number ranges can be blocked for out going calls From the FRITZ Box no outgoing calls to a blocked number range are possible In this manner you can block connections to...

Страница 31: ...ff An individual telephone can be selected for the alarm function Menu The Alarm function is located in the Settings Advan ced Settings area in the Telephony menu Dialing Rules Dialing rules specify when calls are conducted on the fixed line network and when they take place over the In ternet All connections to number ranges for which a dialing rule has been defined are established using the speci...

Страница 32: ...ephones are not suit able Acknowledgment tone Entries input on the telephone are confirmed with ac knowledgement tones see also Audible Signals on page 34 Entries made correctly are confirmed with a positive acknowledgement tone a single tone of one second in length If the entry was not successful because of an incor rect key sequence for instance you hear a negative acknowledgment tone an intermi...

Страница 33: ...mber Ext In the place of the abbreviation Ext used here enter the number 1 2 or a higher number corresponding to the extension you would like to configure MSN Enter an ISDN number MSN In place of the abbreviation MSN used here enter the complete MSN desired wit hout any dialing prefix DNo Enter an external telephone number desti nation number In the place of the abbreviation DNo en ter the complet...

Страница 34: ... 7 2 Audible Signals The following diagram illustrates the duration and inter vals of the various audio signals and ring tones of the tele phones connected to the FRITZ Box Fon WLAN 7113 Audio signals and ring tones of the connected telephones ...

Страница 35: ...ion upon delivery by restoring factory settings After restoring factory settings the FRITZ Box is restarted Permanent saving cannot be reversed However you can change the settings by using new commands or restore the FRITZ Box to its factory settings Saving Permanently N Pick up the handset r91ss Save all settings permanently by dialing the sequence shown at left O Hang up the handset All settings...

Страница 36: ... immediately no incoming calls will be signaled at the specified extension The Do Not Disturb setting will remain enabled until it is disabled Period Alternatively you can enter a Do Not Disturb period during which the telephone will not ring At the extension for which a Do Not Disturb period is to be configured define the period during which the phone should not ring and save your entries Then en...

Страница 37: ...00 as the Time and save this setting Enabling Do Not Disturb for a prescribed period r80 Ext s Start s End s defines the period for Do Not Disturb at extension Ext r91ss saves the settings r81 Ext s6s enables Do Not Disturb for the defined period Disabling Do Not Disturb r81 Ext s6s disables Do Not Disturb for extension Ext Configuring the Alarm for a Telephone r881s time s Ext s defines for the e...

Страница 38: ...fication Restriction function prevents your telephone number being displayed on the other party s phone during outgoing calls The CLIR function is disabled in the factory settings You have the option of enabling this function permanently and then disabling it again CLIR can also be used for individu When Call Waiting is enabled modem and fax connec tions may be interrupted Enable Call Waiting N Pi...

Страница 39: ...the current connec tion Enable CLIR permanently N Pick up the handset r51 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset Disable CLIR permanently N Pick up the handset r51 Ext s0s Dial the sequence shown at left r91ss Save your settings if desired by dial ing the sequence shown at left O Hang up the handset C...

Страница 40: ...andset at the corre sponding extension This makes sense at any extension which is used to make many internal calls for instance between the extensions of the FRITZ Box When automatic outside dialing is disabled for an external call the 0 must be dialed before the telephone number This feature is only effective if your telephone supports CLIP Enable display of incoming Caller ID CLIP N Pick up the ...

Страница 41: ...quence shown at left O Hang up the handset Enable Automatic Outside Dialing N Pick up the handset r1 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O Hang up the handset Enable Busy on Busy N Pick up the handset r52 Ext s1s Dial the sequence shown at left r91ss Save your settings if desired by dialing the sequence shown at left O H...

Страница 42: ...r and the Type of Connection For outgoing connections you can specify the kind of con nection to be used for the next dialing procedure For this entry you can use settings already made or circumvent the settings currently configured In this case the dialing rules are suspended for the given dialing procedure By entering precisely which Internet telephony account should be used it is possible to ha...

Страница 43: ...blishes an Internet telephony connec tion via the specified Internet telephone number For P enter the position of the In ternet telephone number in the List of Inter net Telephone Numbers Dial internal calls with Automatic Outside Dialing N Pick up the handset You can hear the exter nal dial tone immediately since the exten sion is set for automatic outside dialing ss Ext If you would like to make...

Страница 44: ...e notified as soon as an external call arrives on your your line This call will be signaled by an acoustic signal in the handset You can accept the connec tion with the new caller within 30 seconds If you ignore the signal the waiting call is rejected after 30 seconds For instructions on how to turn the Call Waiting function on and off see the section Call Waiting on page 38 Group Call N Pick up t...

Страница 45: ... rings as soon as you have hung up Pick up the handset again to accept the waiting call R0 To reject a waiting call dial the sequence shown at left alternating between calls Call 1 P You are talking to Caller 1 R Press the Hold button Call No 1 is now on hold M To establish a second call simply dial ss plus the desired extension number for an internal call or the desired external number Call 2 P I...

Страница 46: ...ion with Call No 1 O K Call P You can also return to the call on hold by hang ing up the handset this ends the currently ac tive connection In this case the phone rings as soon as you hang up Pick up the handset again to return to the last call that was on hold Conduct a Three Party Conference Call N Pick up the handset M Dial the external number of the first party Talk R Press the Hold button M T...

Страница 47: ...end the three party call by hanging up the handset R2 You can also switch from the three party call back to the original two party connection Dial the sequence shown at left This ends the three party conference The connection that was active last before you initiated the three party confer ence is now active again The other call is on hold You can alternate between the two connec tions by dialing ...

Страница 48: ...er talking on the second connection dial the se quence shown at left Call 1 is now active again Consultation Hold If you return to Caller No 1 by pressing the Hold button the connection to Caller No 2 is not cleared down until Caller No 2 hangs up End Consultation Call 1 P You can also return to Call No 1 by hanging up the handset this ends the connection to Call No 2 In this case your phone rings...

Страница 49: ...fer of one active and one held connection N Pick up the handset M Dial the external number of the first party Talk R Press the Hold button M Dial the number for your second external call You can now conduct a second conversation while your first call is on hold To clear your connection while allowing the external parties to continue the call connect the parties with each other R4 Dial the sequence...

Страница 50: ... call connect the parties with each other R2 You can also switch from the three party call back to the original two party connection Dial the sequence shown at left This ends the three party conference The connection that was active last before you initi ated the three party conference is now active again The second external call is on hold You can alter nate between the two connections by dialing...

Страница 51: ... activated After initiating a room monitoring phone call the PBX can not generate a new call until at least one minute has lapsed You can disable the function by simply hanging up the handset of the telephone at which you enabled it When using this feature it is advisable to activate the speaker phone function Enable Room Monitoring N Pick up the handset or activate the speaker phone function of y...

Страница 52: ...e carrier for the specific keypad messages to access ISDN features Enter keypad sequences on an extension with Automatic Outside Dialing N Pick up the handset sr Seq Dial the sequence shown at left Seq stands for the keypad sequence you received from your telephone carrier Enter keypad sequences on an extension without Automatic Outside Dialing N Pick up the handset 0sr Seq Dial the sequence shown...

Страница 53: ... Interface If an error message is returned when you open the user in terface this can have various causes Check the possible causes and attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the socket 2 Wait about five seconds before reconnecting to the pow...

Страница 54: ...ely Check Name Resolution The user interface of the FRITZ Box cannot be opened by entering fritz box The name resolution of the FRITZ Box does not work 1 In the web browser enter the following IP address in place of fritz box 192 168 178 1 2 If the user interface cannot be reached via this ad dress check the settings configured for your network adapter as described in section Obtain an IP Ad dress...

Страница 55: ...nterface is not opened a window for a dial up connection appears instead The browser must use the network connection between the computer and FRITZ Box when the user interface is opened For this the automatic establishment of a Dial Up Networking connection must be disabled You can disable the automatic attempt to establish a Dial Up Networking connection The following example ex plains how to che...

Страница 56: ...online operation Check Proxy Settings The user interface does not appear in the window of your web browser The proxy settings of the web browser prevent the user in terface from being opened Enter the DNS name and the IP address of the FRITZ Box as an exception in the proxy settings of the web browser 1 Select the Connections settings page under Tools Internet Options 2 Click the LAN Settings butt...

Страница 57: ...rnet Options Security 2 If the Default Level button is not available for selec tion the Medium security level is already config ured which means that CGI scripts can be executed in the Internet browser 3 Proceed as follows if the Default Level button is available for selection 4 Select the Local Intranet icon and click the Si tes button 5 In the next window click the Advanced button and enter in t...

Страница 58: ... fixed IP address is Proceed as follows to open the FRITZ Box user interface using this IP address 1 Connect the FRITZ Box to the computer using the net work cable yellow See the section Connecting Computers to the LAN Port from page 15 for more in formation 2 Make sure that the computer obtains its IP address automatically You can check this setting in the com puter s IP settings see section Obta...

Страница 59: ... find the source of the error and re solve it Enable the WLAN Adapter The WLAN adapter cannot find a wireless network The WLAN adapter is not ready for operation Make sure that the WLAN adapter is ready for operation Some of the WLAN adapters installed in notebooks must be activated by flipping a switch on the notebook Once you have reached the FRITZ Box user interface again you should check the F...

Страница 60: ... The WLAN Adapter cannot find the wireless network of the FRITZ Box The name of the wireless network of the FRITZ Box is con cealed Enable the setting Announce name of the radio network SSID is enabled in the WLAN settings of the FRITZ Box 1 Connect the FRITZ Box to a computer using a network cable Proceed as described in the section Connect ing Computers to the LAN Port on page 15 2 Start a web b...

Страница 61: ...s of the FRITZ Box and print them out 1 Connect the FRITZ Box to a computer using a network cable Proceed as described in the section Connect ing Computers to the LAN Port from page 15 2 Start a web browser 3 Enter fritz box in the address field 4 Select the Settings menu 5 Select the Advanced Settings WLAN Security menu 6 Click the Apply button A window is displayed with the WLAN security setting...

Страница 62: ...ing the User Inter face on page 23 3 In the Advanced Settings WLAN Security menu and select Enable Access without Encryption As a final step click Apply 4 Remove the network cable and try again to establish a connection If the attempt to connect to the WLAN using the non en crypted connection is not successful either check the in stallation of the WLAN adapter and contact the manufac turer of the ...

Страница 63: ...ling Out Interference Cause by Other Wireless Networks If there are other devices in the immediate vicinity of your FRITZ Box that use the 2 4 GHz band simultaneous use of frequencies can result in mutual interference for exam ple fluctuations or interrupted connections Disruptions can also be caused by other WLAN access points or by Bluetooth devices garage door openers or wireless AV bridges In ...

Страница 64: ...btaining an IP Address Automatically in Windows Vista 1 Click the Start button in the task bar and select Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 4 If the User Account Control window is dis...

Страница 65: ...ddress from the FRITZ Box Obtaining an IP Address Automatically in Windows XP 1 Go to start Control Panel Network and Internet Connections Network Connections and double click the LAN connection icon of the network adapter connected to the FRITZ Box 2 Click the Properties button 3 Select Internet Protocol TCP IP in the list of items used in this network connection and click Properties 4 Enable the...

Страница 66: ...eceives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Windows 2000 1 Select Start Settings Control Panel Network and Dial up Connections 2 Double click to select the Local Area Network con nection of the network adapter bound to the FRITZ Box 3 Click the Properties button 4 Double click to select Internet Protocol TCP IP in the list of network components ...

Страница 67: ...ies of the LAN connection of a network adapter 5 Enable the options Obtain an IP address automatical ly and Obtain DNS server address automatically Properties of the Internet protocol TCP IP 6 Confirm your selection by clicking OK The computer now receives an IP address from the FRITZ Box ...

Страница 68: ...work window select the Built in Ether net entry from the Show drop down menu 4 Switch to the TCP IP settings page and select the Using DHCP option from the Configure IPv4 drop down menu 5 Click Apply Now The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of network settings in Linux see for e...

Страница 69: ...m the Computer LAN Port If the computer is connected to one of the LAN ports on the FRITZ Box simply remove the network cable If the computer is connected to the FRITZ Box via a net work hub or switch remove the network cable between the FRITZ Box and the network hub or switch WLAN If the computer is connected to the FRITZ Box wirelessly via WLAN deactivate the WLAN connection to the FRITZ Box in ...

Страница 70: ...Z Box Fon WLAN 7113 to the DSL splitter and the ISDN NT or analog telephone line If you need a longer cable you can extend one or multiple ends of the combined cable using RJ45 double couplings Which ends of the cable you extend depends on the spa tial conditions at your location You will need the following components to extend the length of one or more ends of your DSL telephone cable 1 standard ...

Страница 71: ...pe Shielded Twisted Pair 1 1 CAT5 Ethernet cable To ex tend the cable you will also need a standard CAT5 double coupling link to RJ45 You can use either straight cable or cross link cable All components are available from spe cialized vendors AVM recommends using a network cable no more than 100 meters long Additional network cable is required if you would like to use all of the FRITZ Box Fon WLAN...

Страница 72: ...ixed Line lights up a telephone connection via the telephone line is active flashes there are messages in your mailbox this function must be supported by your telephony carrier WLAN lights up the WLAN function is enabled flashes the WLAN function is being enabled or disabled INFO lights up a telephone connection between two Internet telephony subscribers is active the call is free of charge this f...

Страница 73: ...ecting to the analog network two a b ports for connecting two extensions via RJ11 sockets one LAN port via RJ45 sockets standard Ethernet 10 100 base T WLAN WLAN access point with support for radio networks in accordance with IEEE 802 11b 11 Mbit s and IEEE 802 11g 54 Mbit s The IEEE 802 11g standard is also supported and can be used when a compatible WLAN adapter is installed Router Function DSL ...

Страница 74: ...ox 123 x 125 x 31 mm Supply voltage 230 V 50 Hz Maximum power consumption 8 5 W Average power consumption 5 7 W Firmware can be updated Conform to CE standards Ambient conditions Operating temperature 0 C 40 C Storage temperature 20 C 70 C relative humidity operation 10 90 relative humidity idle 5 95 ...

Страница 75: ...ltage limits The following norms were consulted to assess conformity EN 60950 1 2006 CTR 3 1998 06 17 ETSI TS 101 388 V1 4 1 2007 08 ITU T G 992 1 ITU T G 992 2 ITU T G 992 3 ITU T G 992 4 ITU T G 992 5 ITU T G 994 1 ETSI ETR 328 1996 11 EN 301 489 1 V1 8 1 2008 EN 301 489 1 V1 3 2 2008 EN 55024 9 98 A1 10 01 A2 01 03 EN 300 328 V1 6 1 11 2004 The CE symbol confirms that this product conforms with...

Страница 76: ...ical and electronic scrap In accordance with European regulations and the Electri cal and Electronic Equipment Act ElektroG the FRITZ Box Fon WLAN 7113 as well as all devices and electronic com ponents contained in the FRITZ Box Fon WLAN 7113 pack age may not be disposed with household waste Please bring these to your local collection points for disposal ...

Страница 77: ...ion rate within a wireless LAN The IEEE 802 11i standard is a security stan dard Standards for the Throughput Rate Data Throughput The FRITZ Box supports your choice of the standards IEEE 802 11b IEEE 802 11g and the proprietary standard IEEE 802 11g WLAN adapters based on one or more of the standards listed can be used for WLAN connections with the FRITZ Box If you use a FRITZ WLAN USB Stick from...

Страница 78: ...ould be used IEEE 802 11g This is currently the most common WLAN standard It com municates with a maximum of 54 Mbit s gross in the 2 4 GHz frequency range ISM and guarantees broad compat ibility with many WLAN devices IEEE 802 11g The FRITZ Box also supports the high speed mode 802 11g The transmission rate within a wireless LAN can be increased with this extension to as high as 125 Mbit s gross ...

Страница 79: ...ed net work resources FRITZ Box includes settings on various levels that contrib ute to the security of your WLAN and thus to the security of your computers Encryption The most important security setting is encryption The FRITZ Box supports the security mechanisms WEP Wired Equivalent Privacy WPA Wi Fi Protected Access and WPA2 as follows Mechanism Encryption WPA TKIP Temporary Key Integrity Proto...

Страница 80: ...ically generated key This key is regenerated at regular in tervals The WPA password used may be 8 to 63 characters in length For increased security however the pass word should be at least 20 characters long Use nu merals letters and special characters and combine capitals and lower case letters Default Setting In the FRITZ Box a WPA encryption with the TKIP encryption method is preconfigured Reco...

Страница 81: ...ter supports neither the WPA nor the WPA2 mechanism Enable WEP encryption Replace the WLAN key with a new unique value WLAN Radio Network Name SSID In the factory settings of FRITZ Box a value of FRITZ Box Fon WLAN 7113 is preset for the SSID Service Set Identi fier We strongly recommend the use of a WLAN adapter that supports WPA or WPA2 for instance the FRITZ WLAN USB Stick WEP is out of date an...

Страница 82: ...MHz throughput up to 130 Mbit s or 40 MHz throughput of up to 300 Mbit s Channels located directly next to each other in the 2 4 GHz band may overlap and result in mutual interference For instance if several WLANs are operated close to each other in the 2 4 GHz frequency range with a bandwidth of 20 MHz a distance of at least five channels should be left empty between each two channels used This m...

Страница 83: ... station and repeater are connected to each other via WLAN The base station then can use the repeater to reach even computers that would be located beyond its range without the repeater WDS Expanding the WLAN range using a repeater Please note In order to expand the range of your wireless net work you need at least one additional WLAN access point The wireless network of your FRITZ Box can be expa...

Страница 84: ... that the WPA2 encryption method is available only when your network consists of AVM devices Make sure that all WLAN access points in the WDS use the same radio channel Every access point participating in the WDS fulfills the tasks of a WLAN access point for its given WLAN clients This means that the WLAN clients see each WLAN access point with an individual name SSID and individual encryption set...

Страница 85: ... Box user interface opens 3 Click on Settings Advanced Settings 4 Make sure that the expert mode is enabled in the System Expert Mode menu 5 Open the WLAN Radio Settings menu 6 If the wireless network WLAN is not enabled yet en able the setting Enable WLAN and then click Ap ply 7 Click the WDS Repeater menu command 8 Enable the Enable support for WLAN repeater WDS repeater mode setting 9 Select Ba...

Страница 86: ... range of a base station in the wireless network To set up the FRITZ Box as a repeater proceed as directed below 1 Start a web browser 2 Enter fritz box in the address field The FRITZ Box user interface opens 3 Click on Settings Advanced Settings 4 Make sure that the expert mode is enabled in the System Expert Mode menu 5 Open the WLAN Radio Settings menu 6 If the wireless network WLAN is not enab...

Страница 87: ...IP address must be from the IP address range of the base station The IP address may not come from the address pool of the DHCP server of the base station Subnet mask Enter the value 255 255 255 0 in this field Default gateway Enter the IP address of the base station here Primary DNS server Enter the IP address of the base station here Secondary DNS server Enter the IP address of a second DNS serve...

Страница 88: ...TZ Box as a Repeater 15 We recommend printing out these settings This concludes the configuration of the FRITZ Box as a repeater Register the FRITZ Box settings you printed out in the base station operating in your wireless network ...

Страница 89: ...econfigured network settings what the effects of these changes are and how to make the changes 3 1 Network Overview The FRITZ Box user interface shows an overview with all of the devices and users connected with the FRITZ Box The Devices and Users network overview is found in the following two menus Start menu Network or Settings Advanced Settings System Network There is an entry in the network ov...

Страница 90: ...r mation and use them to display the status of the FRITZ Box e g DSL synchronization connection status data transmission UPnP service thus allows you to moni tor your FRITZ Box from a connected computer The FRITZ DSL software receives status information from the FRITZ Box via UPnP Factory Settings All computers are located in the same IP network enabled IP address 192 168 178 1 Subnet mask 255 255...

Страница 91: ...of the FRITZ Box if the following apply to your network You have an existing local IP network one subnet wi th several computers Fixed IP addresses are registered in the network set tings of the computer and you do not want to or are not permitted to change these addresses You want to connect the FRITZ Box to the subnet in order to make the FRITZ Box features available to all of the computers in t...

Страница 92: ... of the computers connected with the FRITZ Box are located in a single subnet Fixed IP Addresses when the DHCP Server Is Enabled If you would like to configure fixed IP addresses on indi vidual computers connected with the FRITZ Box despite the enabled DHCP server please note the following The IP addresses must be from the IP network of the FRITZ Box The IP addresses may not come from the address ...

Страница 93: ...ters Each IP address can be assigned only once 3 6 Subnetwork By default the option All computers are located in the same IP network is enabled in the If the factory settings were not changed this setting has the following effect The DHCP server of the FRITZ Box assigns all of the com puters connected with the FRITZ Box an IP address from the address range of the DHCP server This means that all of...

Страница 94: ...in the user interface 1 Start a web browser on your computer and enter fritz box in the address line of the browser 2 Select the Advanced Settings System menu in the Settings area 3 Click Expert Mode in the System menu enable the setting Show expert setting s and confirm this setting by clicking Apply Interface IP Address Subnet mask DHCP server LAN 192 168 178 1 255 255 255 0 enabled WLAN 192 168...

Страница 95: ...he IP Settings tab 3 Click the IP Addresses button The IP Settings page is opened 4 Once all desired changes to the settings have been configured confirm by clicking OK to apply them Please note that changes to the network settings in the FRITZ Box may make it necessary to adjust the network settings of your computer so that you can continue to ac cess the FRITZ Box user interface ...

Страница 96: ...nds of data transmission in the Internet use the Inter net Protocol IP IP is packet oriented This means that the data are broken down into data packets for transmis sion and IP takes care of the transport of the individual da ta packets through the Internet Language is also trans mitted in the Internet in this manner In opposition to this fixed line telephony transmits data in a line oriented mann...

Страница 97: ... not reduced by surfing activity To do this the FRITZ Box adjusts all up loads and downloads to the currently available band width Because the FRITZ Box also places a higher priority on Internet telephony connections over Internet data con nections unwelcome interference is largely avoided Just as for any other analog call once Internet telephony trans mission capacity has been reached remote part...

Страница 98: ...AN is switched off during the Night Service period This saves electrici ty The wireless network can be switched back on at any time manually by pressing the WLAN button Enable Do Not Disturb setting When this setting is selected the telephones con nected with the FRITZ Box will not ring If you connected a fax machine to the FRITZ Box this device is disabled during Night Service If you connected an...

Страница 99: ...the alarm function in the Settings area using the menu command Advanced Settings Telephony Alarm Enable the alarm function enter the time and if relevant the day on which the alarm is to ring and then select which telephone should ring at the specified time As a fi nal step click the Apply button to save your settings in the FRITZ Box ...

Страница 100: ...of charge from Microsoft at the address www microsoft de 6 1 Documentation To take advantage of all commands and features of your FRITZ Box Fon WLAN 7113 consult the following docu mentation Help In the FRITZ Box user interface you can open the detailed Help by clicking the Help buttons Readme The Readme file contains current information which was not yet available at the time the manual was compl...

Страница 101: ...TZ Box Fon WLAN 7113 provides firmware updates and various software for the AVM for free downloading over the Internet Firmware Use the Firmware Update Wizard on the FRITZ Box user interface to perform an update of your firmware In the Settings area open the Wizards Firmware Up date command to download the firmware from the Inter net and perform the update with a single mouse click Programs The So...

Страница 102: ...e Internet www avm de en service FAQs This site contains answers to questions our customers have frequently asked our Support team 5 If you do not find the answer you need in the FAQs AVM Support will assist you The support desk can be reached by e mail or by fax Support by E mail You can send us an English language e mail request at any time using the Service area of our web site The Ser vice are...

Страница 103: ...ff will always check this number to ensure that you are a registered user Which operating system are you using e g Windows Vista or Windows XP How is the FRITZ Box connected to your computer with a network cable or via WLAN At what step of the installation or in which application does an error occur or an error message appear What is the exact wording of the message Which firmware does FRITZ Box u...

Страница 104: ...hey can communicate with each other at higher speeds However this results in slight disadvantages for all other devices within the WLAN radio cell that do not support the turbo mode Since 802 11g is merely a non standardized variant of WLAN the turbo mode works only between devices designed for it by a single manufacturer because even when identical chip sets are used the implementation of the pro...

Страница 105: ...ffers a doubled frequency range used for downstream transmission and thus double the maximum bandwidth achievable for downstream to 24 Mbit s ADSL2 is completely downward compatible meaning that terminal equipment compliant with ADSL and ADSL2 can also be operated on ADSL2 lines although they cannot exploit the advantages of ADSL2 ADSL Controller An ADSL Controller is an electronic hardware module...

Страница 106: ...nt of the IP addresses of the DNS server to be used and of the default gateway In assigning the IP addresses the DHCP server selects from a prescribed pool of IP addresses DNS abbreviation for Domain Name System Domain Name Service takes care of determining the IP address for a given domain name Domain Name Service is running on every PC It accepts the domain name entered by a user and inquires ab...

Страница 107: ...led a DSL router dynamic DNS abbreviation for Dynamic Domain Name System Dynamic DNS is a service which allows a PC always to be reached under the same domain name despite constantly changing IP addresses This means that even private users have an economical way of placing their own Internet offers on their PC at home It works by transmitting the current IP address to a special DDNS server each ti...

Страница 108: ...rk with packet filters which merely check the IP addresses and port numbers of incoming and outgoing data packets and filter the packets according to prescribed rules Some firewalls also integrate additional concepts like IP masquerading and NAT to decouple data traffic by distinguishing strictly between the internal and external network Especially effective firewalls go even further analyzing and...

Страница 109: ...luded in many web browsers gateway Gateway is a general term designating an interface between two computer networks Such a network interface can be realized using a router or a bridge for instance If a PC wants to transfer data packets to a PC in another network it must first transmit the packet to the gateway To do this the PC must know the address of the gateway If all packets that cannot be del...

Страница 110: ...delivered to the right address each IP address may be assigned only once within the Internet or a local IP network The IP address consists of four three digit groups of numbers for instance 192 168 178 247 Each group of numbers can assume values between 000 and 255 Every IP address contains two components the network address and the host address These two components can be read out of an IP addres...

Страница 111: ...ess From the outside it appears that all requests are sent from a single computer IP network A network in which data exchange takes place on the basis of the Internet Protocol is called an IP network outside dialing prefix The Outside Dialing Prefix is the digit dialed at an extension line to obtain an outside line Generally this is 0 port So that a single network connection on a PC can be used by...

Страница 112: ...ered to system services This is also a way of preventing any Trojans that may have infected your computer from receiving data on ports it created as means of accessing your PC for potentially damaging activities A firewall blocks most atypical port numbers not required for normal operation of an application and offers specialized users the opportunity to forward specified ports port forwarding Wit...

Страница 113: ...address A public IP address is an IP address valid in the Internet Every computer or router participating in the Internet must have a uniquely assigned public IP address This address is usually negotiated dynamically with the Internet Service Provider when a connection to the Internet is dialed The Internet Service Provider assigns the negotiated IP address to the computer or router for the durati...

Страница 114: ... Example 1 IP address 192 168 178 247 Subnet mask 255 255 255 0 The assignment of the first three groups of numerals in the subnet mask indicates that the first three groups of numerals in the IP address define the network The following addresses result Network address of the subnet 192 168 178 0 Address of the computer in the subnet 192 168 178 247 IP address pool in the subnet 192 168 178 0 192 ...

Страница 115: ...ses Equipment and an Auto Configuration Server ACS belonging to the Internet Service Provider The TR 069 protocol is also known under the alternative name CPE WAN Management Protocol CWMP It offers the possibility of setting up the terminal Example 2 IP address 192 168 178 247 Subnet mask 255 255 0 0 The assignment of the first two groups of numerals in the subnet mask indicates that the first two...

Страница 116: ...h the user During this process all of the communication between the ADSL terminal device and the Auto Configuration Server takes place in encrypted form update A more recent version of software or firmware is called an update Updates are often free of charge resolve minor programming errors and sometimes also offer new functions upload This term designates the procedure of transmitting files from ...

Страница 117: ...et telephony used to be possible only with a headset connected to the computers of the callers and their conversation partners Today voice connections via the Internet even to fixed line and mobile networks can be conducted conveniently using VoIP telephone systems that allow already existing analog telephones to be used even when the PC is switched off Various Internet Service Providers and telep...

Страница 118: ...ission networks with high power point to point radio transmission even network segments located further from each other can be linked or network participants in relatively remote locations can be economically and easily integrated into an existing network WLAN access points often also serve as access points to the Internet in private or public institutions Many airports hotels and cafes for instan...

Страница 119: ... line network 21 answering machine 22 computer 14 DSL with telephone line 20 electrical power 13 fax machine 22 FRITZ WLAN USB Stick 17 LAN 16 network hub or switch 16 network port 15 sockets for analog terminal equipment 22 telephone 22 WLAN 17 connecting a fax machine 22 Connecting a Telephone 22 connecting an answering machine 22 consultation 47 contact for Help 102 conventions 6 copyright 2 cu...

Страница 120: ...rk 16 I imprint 2 information in the Internet 101 FAQs 101 installation 12 requirements 11 with CD 12 without CD 13 instructions security 7 interfaces 73 Internet connection 25 manual 25 Wizard 25 Internet connections setting up 25 Internet telephone number entering 28 Internet telephony 96 bandwidth management 97 telephony scenarios 96 IP address 91 factory settings 91 obtaining automatically in ...

Страница 121: ... 74 picking up a call 44 ports and lines 73 Product Details 70 R recovery electrical equipment 76 electronic equipment 76 recycling 76 repeater WDS 86 requirements for operation 11 room monitoring 51 S security operating instructions 7 user interface 23 serial number 103 service team 102 setting up Internet connection 25 on the telephone 35 telephony devices 28 settings network 90 obtaining an IP ...

Страница 122: ...s setting up 29 supported 29 telephony scenarios 96 three party conference call 46 transferring calls 48 troubleshooting 53 U uninstallation FRITZ Box 69 update firmware 101 UPnP 116 settings 90 user interface password protection 23 problems opening 53 save settings 24 V Voice over IP VoIP 96 W WDS base station 85 repeater 86 WLAN range 83 WEP security mechanism 79 WLAN 77 base station 85 frequenc...

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