9
5.4 Keyboard parameters
Protocol: X
Baud rate: X
Current control protocol and baud rate
Camera query
Camera protocol: 001
Protocol
Corresponding protocol
Baud rate
Corresponding baud rate
System query
Model number: XXXXXXXX
10 digits max
Serial number: XXXXXXXX
8-digit serial number on camera
Device number: XX
2-digit keyboard ID number
Keyboard lock: ON/OFF
Display the current keyboard lock setting
Sound: ON/OFF
Display the current button sound prompt
setting
6. Trouble shooting
Issue
Analysis
Solution
PTZ cameras
not responsive
Check cable connections
Check and secure all connecting cables
Check the correspondence of camera
protocol and baud rate settings if
matching with KBD
change the protocol and baud accordingly, to
let camera and KBD to match each other
or restore the KBD default settings and change
the camera settings accordingly
Check the PTZ indicator light when
move the controller
If PTZ indicator light flashing, check other
possibilities;
PTZ indicator light is not flashing, check the
cable connections. If the connection is normal,
please contact AViPAS for repairing. Send
email to
PTZ camera not
fully response
Not fully functional on PTZ camera
If using other brand name PTZ camera, cannot
guarantee fully compatible
Cameras move
together
Check camera address (camera ID)
setting
Check if the address numbers of the cameras
(those moving together) are the same. Set
identical address to each camera
Note: you need to reboot the camera after
changing settings
Forgot password Press and hold
【
SETUP
】
to enter the system settings menu. Reset the password.