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7. Maintenance Service Terms   

7.1 Warranty 

● 

AViPAS warrants its new product against defects in materials and workmanship for a period of TWO (2) YEAR from 

the date of original invoice. 

● 

Within three months after the 1-year warranty, if the product is noticed to have the same malfunction as before the 

warranty ends, it will obtain free maintenance service. 

● 

This warranty does NOT cover

 

problems or damage resulting from, but not limited to, any of the following: any 

accident, disassembly, or misapplication; any improper operation that is not in accordance with the supplied product 

instructions; any other cause which does not relate to a product defect in materials or workmanship. 

● 

Please avoid stress, vibration or soakage during transport, storage and installation. Problems or damage resulting from 

the above are NOT covered by warranty. 

● 

Please remain the way of fission package and our original package for transport. Any damage resulting from integrated 

package or customer package are NOT covered by warranty. 

● 

  This warranty does NOT cover any problem or damage resulting from unauthorized repair or disassembly. 

● 

Our company does offer repair services to out-of-warranty products. Please notice that service fees will be charged. 

● 

For the defected products: if it's still under warranty, please fill out the warranty form with all the information needed, 

describing the problems in detail. Customers may be asked to furnish proof of ownership and date of purchase by 

showing the sales receipt/purchase invoice/warranty card

● 

We are not responsible for the damage or loss caused by specific usage or applications. Any compensation made by the 

company regarding breach of contract, negligence or infringement won't exceed the amount of the product. The factory 

won't bear any responsibility for special, unexpected or continue damage caused by any other reasons. 

● 

Our company has the final right of explanation for the above terms. 

   

7.2 Repair service     

● 

If the product needs to be sent back to the manufacturer for repair. please contact us at 

[email protected]

 for the 

RMA form. Our company is only responsible for the one-way shipping fee from the manufacturer to customer after 

repair or maintenance. 

Содержание AV-3104SE

Страница 1: ...Model AV 3104SE 4D Serial Joystick Keyboard Controller User Manual V1 0 English Please read this user manual thoroughly before using www avipas com ...

Страница 2: ...ifications 4 4 Controller Operations 5 4 1 Keyboard 5 4 2 LCD screen display 5 4 3 Joystick control 6 5 Keyboard Setups 6 5 1 PTZ setup 6 5 2 System setup 7 5 2 1 Password setting 8 5 2 2 Restore factory settings 8 5 3 Keyboard menu 8 5 4 Keyboard parameters 9 6 Trouble shooting 9 7 Maintenance Service Terms 10 7 1 Warranty 10 7 2 Repair 10 ...

Страница 3: ...LCO D PELCO P and VISCA protocols 4D joystick for Pan Tilt Zoom Lock unlock PTZ movements Variable speed control of Pan Tilt Zoom and Focus Auto Manual for Focus and Exposure Selectable button sound on off Presets save recall and clear OSD on screen menu display ON OFF button BLC Backlight compensation ON OFF button Max communication distance is up to 3940ft 1200m w 0 5mm twisted pair cable 1 3 It...

Страница 4: ...n with the camera Please refer to the table below RS422 KB controller Camera Ta RXD IN Tb RXD IN Ra TXD IN Rb TXD IN RS485 KB controller Camera Ta RS485 Tb RS485 3 Ground Ground G Signal control line to ground 4 PW Power indicator light The light is in steady red when keyboard is working 5 TXD Sending data indicator light Flashing in green when the unit is sending data 6 RXD Receiving data indicat...

Страница 5: ...LCO 7 via VISCA Recommended max cable distance RS 232 50 feet 15 Meters RS 485 3 937 feet 1200 Meters RS 422 3 937 feet 1200 Meters Display Backlight LCD screen Input voltage DC12V 10 Power consumption 6W max Working Temperature 10 50 Working Humidity 90 RH No frosting Net weight 5 5LB Dimension 13 7 4 inch 320 179 3 106 4mm Note 4D joystick for Pan Tilt Zoom twist and Lock unlock PTZ movement The...

Страница 6: ...LL PRESET Call preset to call a preset position use key combination CALL PRESET number keys 0 255 ENTER AE AAE Auto aperture Aperture priority when choose Aperture priority aperture adjustment is done by OPEN CLOSE BLC ON OFF Back light compensation on off MENU ON OFF keyboard controller menu on off HOME HOME position RESET Pan tilt position reset CLR Clear current input 0 9 Number keys ENTER Conf...

Страница 7: ...target device decoder or camera Use with key combination number keys 0 255 ENTER SET ID Set ID press and hold the button for 3sec to set the cascading camera protocol address 4 2 LCD screen display All operations will be displayed on the LCD screen If there is no operation or movement for 30 sec the controller will enter the power saving mode with the lowest backlight with the current status displ...

Страница 8: ...h an address of 0 255 will be set to the same protocol and baud rate 5 2 System setup System setup includes Change password Restore factory setting Indicate sound switch setting Keyboard ID Keyboard lock switch setting 5 2 1 Password setting Press and hold SETUP for 3 seconds under normal working mode then follow the steps below Press 2 8 Press Enter Move joystick downward to choose the right prot...

Страница 9: ...u PTZ Setup Camera address 0 255 to be set Protocol PELCO D PELCO P VISACA Baud Rate 2400 4800 9600 19200 Camera address 0 255 uniform settings for all devices Same as above SYSTEM Setup SET PASSWORD OLD PW old password 4 digits NEW PW new password 4 digits AGAIN PW confirm change 4 digits LOAD DEFAU Restore factory setting Confirm Press ENTER to confirm Press ESC to exit SYSTEM Setup SOUND SETUP ...

Страница 10: ...he protocol and baud accordingly to let camera and KBD to match each other or restore the KBD default settings and change the camera settings accordingly Check the PTZ indicator light when move the controller If PTZ indicator light flashing check other possibilities PTZ indicator light is not flashing check the cable connections If the connection is normal please contact AViPAS for repairing Send ...

Страница 11: ...red by warranty This warranty does NOT cover any problem or damage resulting from unauthorized repair or disassembly Our company does offer repair services to out of warranty products Please notice that service fees will be charged For the defected products if it s still under warranty please fill out the warranty form with all the information needed describing the problems in detail Customers may...

Страница 12: ...belongs to our corporation cannot be cloned copied or translated without the permission of the company Product specifications and information which were referred to in this document are for reference only We may alter the content at any time and without prior notice ...

Страница 13: ...12 Ver 2021 12 8 EN Contact Details AViPAS Inc Address 1700 Wyatt Drive Suite 3 Santa Clara CA 95054 Phone 1 844 228 4727 Fax 408 228 8438 Email info avipas com Website www avipas com ...

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