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High Definition Network Video Recorder

ProConnect

User Manual

Содержание ProConnect A1600

Страница 1: ...High Definition Network Video Recorder ProConnect User Manual ...

Страница 2: ...terruption or loss of business information even if AVERTX has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to AvertX AVERTX and AvertX are registered trademarks of AVERTX in the United States and elsewhere Windows is a re...

Страница 3: ... type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company 3 Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed i...

Страница 4: ...n the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic...

Страница 5: ...NG TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater...

Страница 6: ...ESIGNED TO PROVIDE REASONABLE PROTECTION AGIANST HARMFUL INTERFERENCE IN A NON RESIDENTIAL INSTALLATION HOWEVER THERE IS NO GUARANTEE THAT INTERFERENCE WILL NOT OCCUR IN A PARTICULAR INSTALLATION IF THIS EQUIPMENT DOES CAUSE HARMFUL INTERFERENCE WITH THE RADIO OR TELEVISION RECEPTION WHICH CAN BE DETERMINED BY TURNING THE EQUIPMENT OFF AND ON YOU ARE ENCOURAGED TO TRY TO CORRECT THE INTERFERENCE B...

Страница 7: ...OR CHECKING AND COMPLYING WITH ALL FEDERAL STATE AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS AVERTX SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES ...

Страница 8: ...etup 14 Mouse Setup 14 Monitor Setup 15 Connecting a Camera Using a PoE Port 15 Setting Up the Recorder for the First Time 16 Turning On the Recorder 16 Turning Off the Recorder 16 WEB INTERFACE SYSTEM REQUIREMENTS 17 INSTALLATION AND SETUP 18 Default Administrator Username Password 18 First Time Wizard 18 SETUP MENU 18 System Settings 18 Cameras 18 Advanced Camera Management 25 Settings 26 Networ...

Страница 9: ...Enable and Control PTZ 40 How Do I Enable Fullscreen 40 How Do I Turn the OSD ON OFF 40 Digital Zoom 40 PERFORMING A SEARCH 41 How Do I Perform a Date Time Search Via a Recorder 41 How Do I Perform a Timeline Search Web Interface Only 42 How do I Perform an Event Search Web Interface Only 44 How Do I Perform a Thumbnail Search Web Interface Only 45 How Do I Export from Search 46 Export Archives Lo...

Страница 10: ...lso utilize AvertX s Web Connect technology for single sign on roaming profiles and automated internet connectivity To learn more about the ProConnect model recorder or the rest of recorder lineup visit www AvertX com FEATURES AvertX ProConnect recorders include the following features Fully integrated with AvertX Connect Complete remote operation and administration with AvertX Connect Record up to...

Страница 11: ...ONS Generation 2 hardware shown Ports and layout may vary slightly ProConnect Front Panel ProConnect Rear Panel 8 Channel USB 2 0 USB 3 0 Power Switch USB 2 0 External Switch NIC HD Out Power Input Internet NIC Alarm I O VGA PoE Ports ...

Страница 12: ...35146AJ 12 ProConnect Rear Panel 16 Channel External Switch NIC Internet NIC USB 3 0 Power Switch USB 2 0 HD Out Alarm I O VGA PoE Ports Power Input ...

Страница 13: ...tation are also included Identify the following components to make sure everything has been properly included with your new recorder If any of the following items are missing contact AvertX Pro Team Support at 855 228 3789 to arrange a replacement ProConnect Recorder Power Cord Keyboard and Mouse Alarm I O Block QuickStart Guide Rack Mount Installation Kit ...

Страница 14: ...click the right button Double click means to position the mouse cursor over an item and to click the left button twice in quick succession Select means to position the mouse cursor over a radio button checkbox or list item and then click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through ...

Страница 15: ...an on board Power over Ethernet PoE switch for use with PoE IP cameras PoE cameras are connected to the recorder using the PoE switch and begin displaying video immediately with no manual configuration required Connect one end of the CAT 5 Ethernet cable to the RJ 45 connector of the camera and the other end of the cable to the network switch or recorder Note If you are connecting the camera direc...

Страница 16: ...if available 4 Connect the power cord to a power source and then turn the recorder ON 5 Log in to the ProConnect recorder using the default credentials Username admin Password 1234 6 Follow the Setup Wizard to complete basic setup of your system TURNING ON THE RECORDER 1 Turn on the monitor connected to your recorder 2 Use the power switch on the rear of the recorder to turn the recorder ON 3 The ...

Страница 17: ...s manual Minimum Browser Requirements Recommended Browser Requirements 64 bit Windows 7 8 1 or 10 with DirectX support 64 bit Windows 7 8 1 or 10 with DirectX support 6th Generation Intel Dual Core i3 processor or equivalent 7th Generation Intel Quad Core i5 or better 8 GB system memory 8 GB system memory 1366x768 Resolution Monitor 1920x1080 Resolution Monitor Latest versions of Google Chrome Moz...

Страница 18: ...onfiguration The Setup Wizard will run the first time the recorder is powered on If you click the X you will be given the option to dismiss it temporarily it will run next time the recorder powers on or to dismiss it forever SETUP MENU SYSTEM SETTINGS Cameras Camera Management Use Camera Management to perform basic and advanced camera functions Camera List List of cameras currently connected to th...

Страница 19: ...and password for the cameras you wish to add and then click Add Selected Cameras Note Supported cameras will automatically populate the manufacturer s default username and password when possible Manually Add a Camera Enter camera information manually to add it to the Camera List Refresh Refresh the camera list to reflect changes Add Selected Cameras Check the boxes to add the cameras selected from...

Страница 20: ...ion to add the camera including Protocol IP Address Port Manufacturer Model Username Password and Camera Name 5 Click Add Camera Note Cameras can be added using AvertX ONVIF or RTSP protocols If RTSP is selected the stream URLs need to be input manually Consult your camera manufacturer s documentation for URL stream information Note The camera image will not be immediately available The image will...

Страница 21: ...check of IP device for latest information Model Model number of the camera transmitted from the camera itself Integration ID Integration ID is the channel number used in 3rd party integrations over the API Update Image Update the thumbnail image for this camera to the current live view Live Recording The Live Recording tab displays Recording Options which determines when and how the camera will re...

Страница 22: ...available through the appropriate drivers Making changes to these settings will then push the changes to the camera Select to adjust the camera settings Brightness Depth of light and shadow in the image Saturation Depth of color in the image Sharpness Manage image texture particularly visible in dark scenes Contrast Difference between bright and dark areas of the image White Balance Select Manual ...

Страница 23: ...d Select All Draws a full motion detection grid over the image Add Motion Area Draw individual motion detection grids Remove Motion Area Allows removal of motion detection grid areas within a grid Clear All Removes all motion detection area grids To Configure Motion 1 Click Setup then Cameras 2 Click the desired camera in the Camera List 3 Click the Motion tab 4 Click Add Motion Area or Remove Mot...

Страница 24: ...camera audio may not record until the recorder is restarted Audio Options 1 Check Enable Audio Recording to enable audio recording on a specific IP camera 2 Then click Save or Apply Note Audio must be enabled on the IP camera itself with the G 711 or AAC codec for ProConnect to record audio from the camera Check the manufacturers manual on how to enable audio on the IP camera Note AvertX recommend...

Страница 25: ...nd then Cameras 2 Click Advanced 3 Network Camera Manager will load and automatically scan for cameras 4 Select your desired cameras and DHCP and then click Apply 5 Click Exit to return 6 Follow the steps in the Adding Auto Detected Cameras section to add the camera Adding Third Party Cameras Third party cameras may require installing a manufacturer camera discovery tool on a separate PC Once the ...

Страница 26: ...l used to synchronize time across a range of computers or recorders to within miliseconds of each other All recorders shoud be set to the same NTP server to achieve this synchronicity To enable use of a Network Time Protocol NTP Server 1 Click Setup 2 Click Settings 3 In the General Settings tab check the Use NTP checkbox 4 Enter the URL of the NTP Server 5 Click Save Remote Assist Session The Rem...

Страница 27: ...recorded video will be kept To enable Retention Limit 1 Select Enable next to Retention Limit 2 Enter the number of days recorded video should be kept 3 Click Save Export Import Configuration This function exports most configuration options on the recorder to a file This file can then be imported as needed to restore the configuration options to the saved state The AvertX Connect account informati...

Страница 28: ...Signature Invalid this indicates that the file does not contain a valid certificate Encrypt Relayed Video This option encrypts video sent using relay Legacy Flash Player This option will enable the Adobe Flash Player instead of the HTML 5 Player for all Users connecting to the recorder Storage The Storage tab displays all partitions or drives available for recording Enable Disable Recording Drives...

Страница 29: ...able the user will see a message along with an option to install The message will display the update version and whether the update is recommended or critical Update via AvertX Connect 1 Click Setup and then click Settings 2 Click the Software Upgrade tab 3 Click the Check For Update link 4 Click Install if an update is available Note ProConnect checks for updates on startup every 6 hours or when ...

Страница 30: ...it Existing Role 1 Click Setup and then click Settings 2 Click on the existing role you wish to edit 3 Edit the Name Description and Assigned Permissions list as necessary 4 Click Apply and then click Save Add Local System User 1 Click Setup and then click Settings 2 Click the Local Users tab 3 Click Add Local System User 4 Enter the appropriate user information and then designate a Username and P...

Страница 31: ...dth Management 1 Click Setup 2 Click Network in the menu and then click the Settings tab 3 Check Enable in the Bandwidth Management section 4 Enter a Max Bandwidth limit the recorder can use when sending video to remote clients 5 Check Add a time based exception and enter a time range and bandwidth limit if different than the default or determined bandwidth limit 6 Add Excluded Subnets if any subn...

Страница 32: ...mera To disable Plug and Play 1 Click Setup and then click the Networking tab 2 Click the Plug And Play tab 3 Uncheck the Enable Plug and Play checkbox OR Uncheck the Enable PnP checkbox for the desired camera To power cycle the PoE camera Click the Power Cycle icon in the row for the desired PoE camera Macros Under the macro section you can create custom actions based on schedule s and holidays M...

Страница 33: ...us day 4 When finished click Save Note Always Never Weekdays and Weekends are default schedules and cannot be edited Holidays Add a Holiday 1 Click the Add a Holiday button 2 Type the name of the Holiday in the Name field 3 Select the Date from the calendar 4 Type the year of the holiday or leave the setting at 0 for recurring holiday 5 Click Save to save the holiday Sensor Relay Note Refer to the...

Страница 34: ...State if desired 9 Click Save Relays Relay Number Relay number associated with the ProConnect recorder Relay Name Name of the relay associated with the ProConnect recorder Relay Origin Origin of the relay being used typically internal to the recorder Current State Current state of the relay open or closed Default State NO NC Normally open or normally closed relay Associated Macros Shows any macros...

Страница 35: ...r the Connection Settings section 3 Enter your AvertX Connect Username and Password 4 Modify the Recorder Name if needed this will be the label in AvertX Connect 5 Click Connect OR Enter your AvertX Connect Recorder Registration Code found in Account Settings 2 Step Verification Enabling 2 Step Verification in Account Settings in AvertX Connect sends a unique code to a user s associated mobile dev...

Страница 36: ...connection speeds Additional setup is required however because the routers need to be configured to forward traffic to the correct recorder Note Visit http portforward com english routers port_forwarding for instructions on how to open ports on your particular router 1 Complete the AvertX Connect cloud relay as instructed above in the Register ProConnect to Your AvertX Connect Account 2 Access the...

Страница 37: ...onnected cameras these cameras can be dragged into a camera tile to display live video Note The recorder local Live Screen does not display the Camera List On Screen Display OSD Displays the resolution video format bit rate and frame rate of the camera OSD Main Menu Bar Camera Tile Camera List Live View Search About Feedback Settings PTZ Mode Stream Grid View Full Screen Viewing Pane ...

Страница 38: ...ginal displays original aspect ratio of all cameras and stretch stretches camera images to fit Camera Tile Grid Designate a screen division 1 4 9 or 16 to view live video from cameras in the viewing pane NAVIGATION BAR RIGHT CLICK MENU Right clicking on a live camera tile while viewing live or recorded video will display the right click options menu OSD On Screen Display resolution video format bi...

Страница 39: ... Viewing Pane The Live screen display can be adjusted to show live video for 1 4 9 or 16 camera tiles 1 In the Live screen click Grid 2 Click on the desired screen grid The screen grid will automatically apply 3 Adjust the camera tiles to display the desired cameras How Do I Adjust the Live Screen View The Live screen view affects the camera tiles and the aspect ratio format of the live video bein...

Страница 40: ...e video feed The OSD can be turned on off per camera or for all cameras Toggle OSD for All Viewing Panes Right click on any viewing pane to display the right click menu and then click OSD Toggle OSD Per Camera Move the mouse to the top of the desired viewing pane to display the pane toolbar and then click OSD Digital Zoom Digital zoom can be used in the Live screen or the Search screen Note Digita...

Страница 41: ...When the Search Screen is opened the cameras that were in the Viewing Pane in the Live Screen will appear however cameras can be arranged separately in the Search Screen to facilitate the desired search To add cameras to the Search Screen 1 In the Search Screen click a camera in the Camera List OR 2 Click and drag a camera from the camera list to the Viewing Pane Customize the Camera Tile Grid Cha...

Страница 42: ...35146AJ 42 How Do I Perform a Timeline Search Web Interface Only Timeline Search Bar Export Manager Export Timeline Search Thumbnail Search Camera List Event Search ...

Страница 43: ...ackward Pause Stop Pause Stop video playback Play Forward Play recorded video forward Skip Forward Move to the next frame of recorded video Playback Speed Control the speed of video playback Timeline Previewer Hovering over the timeline will show a preview of the recorded video Export Export recorded video as seen in the current search playback Date and Time Picker Use to designate a date and time...

Страница 44: ...ate and specific time and then the timeline will update automatically Use the Play Pause Stop Play Forward Backward and Skip Forward Backward playback controls to control video playback during your search How do I Perform an Event Search Web Interface Only Event Search is ideal for reviewing sensor or relay events such as motion in a filtered easily consumable format Perform an Event Search 1 Unde...

Страница 45: ...nd after comparisons at user determined intervals This search can help a user narrow down a time period during which something changed in the scene such as vandalism or theft Thumbnail Search Date and Time Picker Thumbnail Search Video Interval Time Range On Screen Display Toggle Time Range Number of Thumbnails ...

Страница 46: ...r time range will result in 1 hour time intervals between displayed pictures 4 Left click on the desired thumbnail to narrow the time interval opening new thumbnails Note When the thumbnail is narrowed to the smallest time interval left clicking again will begin recorded video playback in the Timeline Search Screen 5 Right click the desired thumbnail to expand the time interval opening new thumbna...

Страница 47: ...n attached USB storage device ProConnect will only recognize USB storage devices in NTFS ExFAT or FAT32 formats Apple users are recommended to use ExFAT format for best compatibility 1 Make sure the USB device is plugged into a USB port of the recorder Blue USB 3 0 ports on the recorder are recommended for faster archives 2 In the Search Screen select the cameras to archive 3 Click the Export opti...

Страница 48: ...rted without the On Screen Display information 1 In the Search screen perform the desired Timeline search and then click the Save button 2 Select the Video Clip export icon 3 Specify the Duration and Video Quality 4 Uncheck Display Date Time on video 5 Select Destination 6 Click Export How Do I View Exported Video Clips in AvertX Connect AvertX Connect allows you to view video clips exported durin...

Страница 49: ... options are selected by default when you register your NVR with AvertX Connect Add a Macro 1 Click the Macros tab on the right hand menu 2 Click Add a Macro 3 Enter a macro name in the Macro Name field 4 Check the Enable Macro box Create a Trigger 1 Select the drop down under the Schedule option to modify when a trigger is in effect For more information on schedules see the Schedule section 2 Sel...

Страница 50: ...ertx com and Login 2 Click on Manage Users in the Main Menu 3 Click on the user you wish to receive alerts 4 In the User Profile select Receive by Email or Receive by Push Notification or both for Health Motion and Sensor Alerts 5 Click Save to complete The email address associated with this account will now receive alerts ...

Страница 51: ... from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes ...

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