58
VSSI-Pro VIDEO SERIAL ATM INTERFACE
LIMITED WARRANTY
(Terms and Conditions)
For
2 Years
from the date of shipment, Seller warrants to Buyer that the Product is free from defects in material or
workmanship
under normal use and service.
Equipment manufactured by other than Seller but furnished by Seller
carries the same warranty to Buyer as Seller receives from the other manufacturer, notwithstanding any provision to the
contrary. If Buyer has specified a particular manufacturer’s product which is not the brand standardly supplied by
Seller, Buyer shall look only to the other manufacturer’s warranty and Seller shall not warrant such item.
EXCLUSIONS.
Seller’s warranty does not cover the following:
1. In-transit damage claims, improper handling by carrier or post office.
(only the consignee of the shipment can file a claim with the common carrier)
2. Damages caused by incorrect use, modification, carelessness, improper storage, hostile operating conditions, or
unauthorized service, installation or repairs without proper training from the Seller
3. Damages caused by fire, flood, lightning, collision, acts of God or other events beyond the control of Seller
4. Products or parts thereof that have had serial numbers removed, altered or defaced
5. Products returned without an RMA number and sales or delivery receipt showing the date of original purchase
6. Use of components that do not meet Seller’s specifications
7. External parts such as cabinets or keypads
8. Periodic maintenance and adjustments resulting from normal use
APPENDIX J
LIMITED WARRANTY
WARRANTIES EXCLUDED, SELLER EXPRESSLY DISCLAIMS AND EXCLUDES ANY EXPRESS OR
IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WHICH
EXCEEDS OR IS INCONSISTENT WITH THE WARRANTY HEREIN EXPRESSLY SET FORTH.
NON-WARRANTY CLAIMS
.
In the event Buyer makes a warranty claim and Seller’s warranty does not apply, Buyer shall reimburse Seller for all
reasonable expenses incurred by Seller in diagnosing the installation/repair problem.
BUYER’S EXCLUSIVE REMEDIES.
If the Product supplied shall fail to conform to the contract or any applicable warranty, Buyer shall immediately notify
Seller of such condition and afford Seller a reasonable opportunity to inspect said Product. Seller shall, at its option,
either repair or replace such nonconforming Product.
Seller shall not be responsible for labor charges for removal or installation of such equipment or material or charges for
transportation, handling and shipping except as provided in Seller’s written service policy. No Product shall be returned
without Seller’s prior written consent.