AVAYA Merlin Legend
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8.0 CONSIDERATIONS/ALTERNATIVES
8.1
The Legend does not provide consistent disconnect signaling.
As a
result, it might be necessary for the MAS to rely upon silence detection to
disconnect when callers hang up. Silence detection might take up to 30
seconds to disconnect. Caller prompting and subscriber training are
recommended to encourage callers and subscribers to exit the MAS
completely when finished.
Important notes regarding
this integration
8.2
The Legend must be programmed as a hybrid/PBX for integration.
Integration is not currently supported for Legend systems configured as
key systems.
8.3
With release 1 software, stations on the Legend cannot all-calls
forward to the pilot number of a calling group (hunt group).
The do-
not-disturb feature on the Merlin Legend is suggested as an alternative.
This feature when activated at a station will suppress the ringing of
incoming external calls. External calls will then follow any call coverage
programmed for that station. Internal callers will receive busy tone when
dialing a station in do-not-disturb and will not follow call coverage
programming. Release 2 software will allow all-calls forwarding to the
voice-processing module.
The above information is provided by AVAYA Inc. as a guideline. See disclaimer on page 1
