Overview
Issue 3 November 2004
9
Base Units
- M12LUCM Modular Base Unit
Adapter Cord
- HIC-1 “H-top” Headset Adapter Cord
Cordless Headpiece/Base Unit
- LKA 10 Cord Free Headset (900 MHz RF)
Cordless Headset Adapter
- MIP-1 Cordless Headset Adapter
●
support for the Group Listen feature
—when this feature is programmed, you can use
the handset or headset and speaker of the 2420 telephone simultaneously. While you
assist a customer with the headset, your supervisor can use the speaker to listen to the
conversation. The modules installed with your 2420 telephone can affect this feature. See
Speakerphone
on page 19 for details.
●
recording capability (optional)
—allows you to record conversations while you assist a
customer. This capability requires the 20A stand and 201A module described in
Support
for Optional Devices
.
Support for Optional Devices
Optional devices are available to expand the capabilities of the 2420 telephone. They include:
●
20A Stand
—Every 2420 telephone is equipped with a convertible stand that allows you to
install the 2420 telephone on your desktop or on a wall. You must replace this convertible
stand with the 20A stand if you use a 200A or 201A module.
●
200A Module Analog (U.S.) Adjunct Interface
—This module provides standard tip/ring
capabilities, which allow you to connect analog devices such as a fax machine to the 2420
telephone.
●
201A Module Recorder Interface
—This module allows you to record telephone
conversations. In addition, this module allows you to use two headsets with the jacks on
the 20A stand.
●
EU24 Expansion Module
—This module can display up to 24 additional call appearance/
feature buttons that are programmed for your call processing system. Buttons are
displayed in two columns, with one column displayed at a time on the EU24 screen.
For more information, see the documents that are included with each device.
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