SCR; Reviewed:
WCH 7/7/2004
Solution & Interoperability Test Lab Application Notes
©2004 Avaya Inc. All Rights Reserved.
13 of 39
oaisys-ipoffice.doc
Step
Description
2. After the system reboots, log in to the system again as administrator and go to
Start
→
Settings
→
Control Panel
. In the Control Panel
window that appears, double-click
Phone and Modem Options
.
3. In the Advanced tab of the Phone and Modem Options window, double-click
Avaya IP
Office TAPI2 Service Provider
.
4. In the Avaya TAPI2 configuration window that appears, set
Switch IP Address
to the IP
Address of the IP Office, select
Third Party
, set
Switch Password
to the IP Office
password, uncheck
WAV Users
, check
ACD Queues
, and click
OK
.
5. Reboot the CTS PC.
Verify Connectivity with the IP Office
6. After the system reboots, log in to the system and go to
Start
→
Programs
→
Accessories
→
Communications
→
Phone Dialer
.
7. In the Phone Dialer window that appears, select
Edit
→
Options
.
8. In the Lines tab of the Options window that appears, select the
Phone Calls:
drop-down
list. If one or more “IP Office Phone: XXX” (where XXX is an extension number) entries
appear, then the IP Office TAPI Driver is installed and working properly.