Avaya Solution & Interoperability Test Lab
Application Notes for Computer Telephony Solutions
OAISYS NetSuite 4.2 with Avaya IP Office 2.0, Issue 1.0
Abstract
These Application Notes describe the configuration steps required for Computer Telephony
Solutions OAISYS NetSuite to successfully interoperate with the Avaya IP Office. The
OAISYS NetSuite is a business productivity software suite designed for small and medium-
sized companies. OAISYS NetSuite features include trunk side call recording, intelligent call
routing using ANI and DNIS and a desktop phone application to allow users to make, receive
and manage calls on their existing telephone. Features and functionality were validated and
performance testing was conducted in order to verify operation under load. Information in
these Application Notes has been obtained through interoperability compliance testing and
additional technical discussions. Testing was conducted via the Developer
Connection
Program at the Avaya Solution and Interoperability Test Lab.
SCR; Reviewed:
WCH 7/7/2004
Solution & Interoperability Test Lab Application Notes
©2004 Avaya Inc. All Rights Reserved.
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oaisys-ipoffice.doc