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MAA; Reviewed: 
SPOC 11/20/2012 

Solution & Interoperability Test Lab Application Notes 

©2012 Avaya Inc. All Rights Reserved. 

7 of 15 

DA60_OneX_Attd 

 

5.2.  Add Attendant 

Use the 

add attendant

 

command, where 

n

 is an available attendant position in 

Communication Manager. The 

Type 

field is set to 

302 

for IP consoles. Enter the 

Extension

 

number and the 

Security Code 

which will be used

 

when logging in

 

to Avaya one-X® Attendant. 

Since only one attendant was used, 

Console type 

was set to 

principal

. Set 

Port

 to 

IP

 

 

 
On page 2, set 

Auto Start

 to 

n

. Verify that 

Direct IP-IP Audio Connections

 is set to 

y

. This 

field will enable media shuffling, allowing Communication Manager to redirect media traffic 
directly between the attendant console and other IP endpoints on the enterprise. Default values 
were used for all other fields. 
 

 

 

Содержание DA60

Страница 1: ...SB Adapter and Plantronics SupraPlus Wideband and EncorePro headsets to operate with Avaya one X Attendant The Plantronics DA60 is an enterprise class corded USB to headset adapter which provides Plan...

Страница 2: ...n placing and receiving calls to and from Avaya one X Attendant clients using the Plantronics headsets and adapters and verifying talk path in both directions The type of calls made included calls to...

Страница 3: ...sing the volume control buttons on the Plantronics DA60 adapter and in Avaya One X Attendant to adjust the audio volume on the headsets Using the Mute control buttons on the Plantronics DA60 adapter a...

Страница 4: ...mmunication Manager Messaging are installed on the Avaya DL360 Server An Avaya G450 Media Gateway provides the VoIP resources for the connectivity of Avaya IP Telephones and the SIP trunk to the simul...

Страница 5: ...Plantronics SupraPlus Wideband HW251N Headset N A Plantronics SupraPlus Wideband HW261N Headset N A Plantronics EncorePro HW291N Headset N A Plantronics EncorePro HW301N Headset N A 5 Configure Avaya...

Страница 6: ...ations and IP Attendant Consoles on page 4 are enabled in the system The license file installed on Communication Manager controls the values for these attributes If a required feature is not enabled o...

Страница 7: ...s Enter the Extension number and the Security Code which will be used when logging in to Avaya one X Attendant Since only one attendant was used Console type was set to principal Set Port to IP On pag...

Страница 8: ...e PC running Avaya one X Attendant QD Quick Disconnect plug connect to headset USB plug connect to USB port on PC The DA60 USB adapter is plug and play it does not require extra drivers to function pr...

Страница 9: ...headsets These Application Notes will not cover the Avaya one X Attendant general installation and configuration For information on installing the Avaya one X Attendant software configuration and lice...

Страница 10: ...pted to change the password once logged in Select the default one X Attendant under Work profile Click OK 7 2 Audio Tuning Wizard On the attendant main dialog screen the Operator window in the center...

Страница 11: ...ing correctly a test sound is heard The volume on the headset speakers can be set using the slider while the test sound is being played On the next page click the option to Automatically adjust the mi...

Страница 12: ...our areas below 1 Playback area set the volume or mute unmute the headset speakers 2 Sidetone area set the volume or mute unmute the sound of the attendant s own voice on the headset speakers This fea...

Страница 13: ...u as described in Section 7 3 Use the controls on the Playback area to verify that the volume on the headset speakers can be adjusted by using the slider Check that the audio can be muted unmuted on t...

Страница 14: ...6 603459 Release 4 01 July 2012 http downloads avaya com css P8 documents 100165274 2 Avaya one X Attendant V4 01 CM User Manual Release 1 0 July 2012 http downloads avaya com css P8 documents 1001653...

Страница 15: ...The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be acc...

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