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MAA; Reviewed: 
SPOC 11/20/2012 

Solution & Interoperability Test Lab Application Notes 

©2012 Avaya Inc. All Rights Reserved. 

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DA60_OneX_Attd 

 

 
 
 
 
 

 Avaya Solution & Interoperability Test Lab 

 

Application Notes for Configuring Plantronics DA60 USB 
Adapter, Plantronics SupraPlus Wideband and EncorePro 
Headsets with Avaya one-X® Attendant - Issue 1.0  

 
 
 
 

Abstract

 

 

  

These Application Notes describe the compliance test and configuration procedures needed to 
integrate  the  Plantronics  DA60  USB  Adapter  and  Plantronics  SupraPlus  Wideband  and 
EncorePro headsets to operate with Avaya one-X® Attendant. 
 
The  Plantronics  DA60  is  an  enterprise  class,  corded  USB-to-headset  adapter  which  provides 
Plantronics  H-Series  headsets,  traditionally  used  with  deskphones,  the  ability  to  connect  to  a 
PC  for  use  with  softphone  applications.  Plantronics  SupraPlus  Wideband  and  EncorePro 
headsets were used to verify the functionality of the adapter. 

 

Information  in  these  Application  Notes  has  been  obtained  through  DevConnect  compliance 
testing  and  additional  technical  discussions.    Testing  was  conducted  via  the  DevConnect 
Program at the Avaya Solution and Interoperability Test Lab. 

 

 
 
 
 

 

Содержание DA60

Страница 1: ...SB Adapter and Plantronics SupraPlus Wideband and EncorePro headsets to operate with Avaya one X Attendant The Plantronics DA60 is an enterprise class corded USB to headset adapter which provides Plan...

Страница 2: ...n placing and receiving calls to and from Avaya one X Attendant clients using the Plantronics headsets and adapters and verifying talk path in both directions The type of calls made included calls to...

Страница 3: ...sing the volume control buttons on the Plantronics DA60 adapter and in Avaya One X Attendant to adjust the audio volume on the headsets Using the Mute control buttons on the Plantronics DA60 adapter a...

Страница 4: ...mmunication Manager Messaging are installed on the Avaya DL360 Server An Avaya G450 Media Gateway provides the VoIP resources for the connectivity of Avaya IP Telephones and the SIP trunk to the simul...

Страница 5: ...Plantronics SupraPlus Wideband HW251N Headset N A Plantronics SupraPlus Wideband HW261N Headset N A Plantronics EncorePro HW291N Headset N A Plantronics EncorePro HW301N Headset N A 5 Configure Avaya...

Страница 6: ...ations and IP Attendant Consoles on page 4 are enabled in the system The license file installed on Communication Manager controls the values for these attributes If a required feature is not enabled o...

Страница 7: ...s Enter the Extension number and the Security Code which will be used when logging in to Avaya one X Attendant Since only one attendant was used Console type was set to principal Set Port to IP On pag...

Страница 8: ...e PC running Avaya one X Attendant QD Quick Disconnect plug connect to headset USB plug connect to USB port on PC The DA60 USB adapter is plug and play it does not require extra drivers to function pr...

Страница 9: ...headsets These Application Notes will not cover the Avaya one X Attendant general installation and configuration For information on installing the Avaya one X Attendant software configuration and lice...

Страница 10: ...pted to change the password once logged in Select the default one X Attendant under Work profile Click OK 7 2 Audio Tuning Wizard On the attendant main dialog screen the Operator window in the center...

Страница 11: ...ing correctly a test sound is heard The volume on the headset speakers can be set using the slider while the test sound is being played On the next page click the option to Automatically adjust the mi...

Страница 12: ...our areas below 1 Playback area set the volume or mute unmute the headset speakers 2 Sidetone area set the volume or mute unmute the sound of the attendant s own voice on the headset speakers This fea...

Страница 13: ...u as described in Section 7 3 Use the controls on the Playback area to verify that the volume on the headset speakers can be adjusted by using the slider Check that the audio can be muted unmuted on t...

Страница 14: ...6 603459 Release 4 01 July 2012 http downloads avaya com css P8 documents 100165274 2 Avaya one X Attendant V4 01 CM User Manual Release 1 0 July 2012 http downloads avaya com css P8 documents 1001653...

Страница 15: ...The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be acc...

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