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MAA; Reviewed: 
SPOC 11/20/2012 

Solution & Interoperability Test Lab Application Notes 

©2012 Avaya Inc. All Rights Reserved. 

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DA60_OneX_Attd 

 

4.  Equipment and Software Validated 

The following equipment and software were used for the sample configuration provided: 
 

Equipment/Software 

Release/Version 

Avaya Aura® Communication Manager, 
Communication Manager Messaging  on the 
Avaya DL360 Server 

 

6.2 SP 2 (R016x.02.0.823.0) 

G450 Media Gateway 

31.22.0 

Avaya one-X® Attendant 

4.0 SP0 

Plantronics DA60 USB Headset Adapter 

N/A 

Plantronics SupraPlus Wideband HW251N 
Headset 

N/A 

Plantronics SupraPlus Wideband HW261N 
Headset 

N/A 

Plantronics EncorePro HW291N Headset 

N/A 

Plantronics EncorePro HW301N Headset 

N/A 

 

5.  Configure Avaya Aura® Communication Manager 

This section describes the required steps for configuring Avaya one-X® Attendant in 
Communication Manager. The configuration is performed via the System Access Terminal 
(SAT). It should be noted that only the minimum configuration needed to allow the user to log in 
and perform the steps described in this Application Notes was performed. For more information 
in the Communication Manager administration for Avaya one-X® Attendant and configuration 
examples see the Appendix section in [1]. 

Содержание DA60

Страница 1: ...SB Adapter and Plantronics SupraPlus Wideband and EncorePro headsets to operate with Avaya one X Attendant The Plantronics DA60 is an enterprise class corded USB to headset adapter which provides Plan...

Страница 2: ...n placing and receiving calls to and from Avaya one X Attendant clients using the Plantronics headsets and adapters and verifying talk path in both directions The type of calls made included calls to...

Страница 3: ...sing the volume control buttons on the Plantronics DA60 adapter and in Avaya One X Attendant to adjust the audio volume on the headsets Using the Mute control buttons on the Plantronics DA60 adapter a...

Страница 4: ...mmunication Manager Messaging are installed on the Avaya DL360 Server An Avaya G450 Media Gateway provides the VoIP resources for the connectivity of Avaya IP Telephones and the SIP trunk to the simul...

Страница 5: ...Plantronics SupraPlus Wideband HW251N Headset N A Plantronics SupraPlus Wideband HW261N Headset N A Plantronics EncorePro HW291N Headset N A Plantronics EncorePro HW301N Headset N A 5 Configure Avaya...

Страница 6: ...ations and IP Attendant Consoles on page 4 are enabled in the system The license file installed on Communication Manager controls the values for these attributes If a required feature is not enabled o...

Страница 7: ...s Enter the Extension number and the Security Code which will be used when logging in to Avaya one X Attendant Since only one attendant was used Console type was set to principal Set Port to IP On pag...

Страница 8: ...e PC running Avaya one X Attendant QD Quick Disconnect plug connect to headset USB plug connect to USB port on PC The DA60 USB adapter is plug and play it does not require extra drivers to function pr...

Страница 9: ...headsets These Application Notes will not cover the Avaya one X Attendant general installation and configuration For information on installing the Avaya one X Attendant software configuration and lice...

Страница 10: ...pted to change the password once logged in Select the default one X Attendant under Work profile Click OK 7 2 Audio Tuning Wizard On the attendant main dialog screen the Operator window in the center...

Страница 11: ...ing correctly a test sound is heard The volume on the headset speakers can be set using the slider while the test sound is being played On the next page click the option to Automatically adjust the mi...

Страница 12: ...our areas below 1 Playback area set the volume or mute unmute the headset speakers 2 Sidetone area set the volume or mute unmute the sound of the attendant s own voice on the headset speakers This fea...

Страница 13: ...u as described in Section 7 3 Use the controls on the Playback area to verify that the volume on the headset speakers can be adjusted by using the slider Check that the audio can be muted unmuted on t...

Страница 14: ...6 603459 Release 4 01 July 2012 http downloads avaya com css P8 documents 100165274 2 Avaya one X Attendant V4 01 CM User Manual Release 1 0 July 2012 http downloads avaya com css P8 documents 1001653...

Страница 15: ...The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be acc...

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