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Avaya Communicator for Microsoft Lync 6.4.0.7

AC-L 6.4.0.7 Release Notes

Document Overview

This release letter is intended to inform all the end users of Avaya Communicator for Microsoft
Lync about resolved issues since Avaya Communicator for Microsoft Lync Release 6.4.0.6

and

the known issues not yet resolved in Avaya Communicator for Microsoft Lync Release 6.4.0.7
including caveats and known issues.

Getting Started

Review these release notes prior to starting installation or upgrade of Avaya Communicator for
Microsoft Lync Release 6.4.0.7 software

Avaya Communicator for Microsoft Lync (AC Lync) Release 6.4.0.7 –

What’s New

Resolution of several customer reported issues.
Resolution of some Office 365 specific issues.
Bridge line appearance improvements.

Unsupported content for Avaya Communicator for Microsoft Lync

Release 6.4.0.x



Survivability support



Video in Other Phone mode



Lync Client 2010 (x64) (same as previous release)



Support for CS1000 support deployed with ACE 6.2.2 (ACA 6.3.2 was the last release to
support ACE integration)



IPv6 address not supported



Contact Center features are not supported



Radvision Lync video Gateway



Polycom HDX SIP

Содержание AC Lync 6.4.0.7

Страница 1: ...for Microsoft Lync Release 6 4 0 7 Product Version AC Lync 6 4 0 7 build 52 Configurator build 6 4 0 7 Collaboration Services 6 6 9 build 43 GA Release Notes Issue 1 2 February 26 2018 2018 Avaya Inc...

Страница 2: ...ow or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to ac...

Страница 3: ...nc release 6 4 0 7 Software 7 Verifying checksum of the downloaded package 7 Option to disable incoming call notifications in phone mode 8 Interoperability and requirements 9 Client Work Station Requi...

Страница 4: ...on or upgrade of Avaya Communicator for Microsoft Lync Release 6 4 0 7 software Avaya Communicator for Microsoft Lync AC Lync Release 6 4 0 7 What s New Resolution of several customer reported issues...

Страница 5: ...d or no status at all The install is not aborted after clicking Cancel button on In progress screen The dialog to close dependent applications is hidden behind Install Shield window Install Shield ind...

Страница 6: ...ACL 6 4 0 5 to 6 4 0 6 MSI 8741 CFD ACTIVITY Summary Randomly an empty ghost frame is left on desktop MSI 8731 Installation fails some time because of log file opening error MSI 8729 CFD Calls from co...

Страница 7: ...ication vendor patches 7 Prior to upgrading to this build the existing Microsoft Office Lync Software Development Kit Runtime Lync 2013 and Microsoft Lync 2010 SDK Lync 2010 will need to be uninstalle...

Страница 8: ...ded to Avaya Communicator for Microsoft Lync Settings General tab Disable Incoming Call Notifications Phone Mode 2 CallNotificationsDisabled true argument can be added to InstallLyncAddin bat 3 After...

Страница 9: ...e Avaya Aura System Manager 6 2 6 3 2 AA 6 2 FP2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 10 7 0 7 0 1 7 1 Avaya Aura Session Manager 5 2 6 2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 9 7 0 7 0 1 7 1 Avaya A...

Страница 10: ...6 2 6 FP Avaya one X Mobile SIP for iOS 6 2 3 FP Avaya Communicator for Android 2 0 2 1 1 Avaya Communicator for iPad 2 0 Avaya Communicator for iPhone 2 1 Avaya Communicator for Windows 2 0 2 1 H100...

Страница 11: ...arePoint 2010 2013 Other Applications Office 365 Google Apps enterprise Applications Microsoft Lync Servers Lync 2010 Standard Enterprise Lync 2013 Standard Enterprise Microsoft Skype for Business Ser...

Страница 12: ...8 7 0 7 0 1 7 1 Avaya Aura Presence Services 6 2 4 AA 6 2 FP4 7 0 1 Avaya Aura Messaging 6 3 2 Avaya Aura Conferencing 8 0 8 0 3 Avaya Session Border Controller 6 3 7 0 1 Avaya Communication Server 1...

Страница 13: ...Version 31 33 43 48 Operating System Windows 7 x64 x86 Professional Enterprise Windows 8 1 x64 x86 Professional Enterprise Windows 10 x64 x86 Professional Enterprise Microsoft applications Office 200...

Страница 14: ...Try to maximize and then minimize conversation window 3 Pop out conversation tab manually 4 Close all the conversation tabs and open specific contact conversation window Office 365 Ghost Window observ...

Страница 15: ...lacing call from Hard phone MSI 8699 Bad user experience Reproducibility is low None IM conversations are auto disappeared after changing mode MSI 8690 Confusing user experience None Speaker Mute butt...

Страница 16: ...in DialingRules Language Support tabs are disabled Sign out sign in back or make or receive a call Phone Mode SIP Lync 2010 Lync 2013 Lync Addin is not able to switch back Computer mode after Lync cl...

Страница 17: ...message occurs on the window indicating the call is being extended This does not occur on a docked video window None Lync 2013 H 323 After unplugging device and receiving 2nd incoming call within 150...

Страница 18: ...deo of anyone until he un pauses his local video MSI 7407 Lync 2013 H 323 joins a Meet Me conf as moderator and dials out to another Lync 2013 H 323 to join conference as participant When participant...

Страница 19: ...alate to Video doesn t work with Summit MSI 7589 Lync add in is failed to escalate Video in call with Summit get Video is not available at this time error None Lync 2013 SIP H323 CS1K ACE An error pop...

Страница 20: ...tion file MSI 7638 Avaya Communicator for Microsoft Lync installation is failed using the batch file Install by double clicking msi file and perform manual setting configuration or remove the lx xxxxx...

Страница 21: ...t Lync user as Secretary will get a pop up asking about closing the conversation window If Secretary press Yes in the pop up the remote window will disappear and Secretary cannot join the call with Bo...

Страница 22: ...en once When file opened second time user can see warning message Cannot open file The file may not exist you may not have permission to open it or it may be open in another program To avoid the issue...

Страница 23: ...us Click on the Contact card to bring it in focus then Video and IM button will be ready to use Terminology and Acronyms ACA Avaya Client Applications is the name of the Avaya product that contains Ly...

Страница 24: ...dar Sheets Documents and Forms The following image provides an overview of Collaboration Services support with Google Applications Support for Office 365 You can use Collaboration Services click to ca...

Страница 25: ...Avaya Card State Avaya Card Color Free FreeIdle Available Green Busy BusyIdle ActivityId Busy Busy Yellow Busy BusyIdle ActivityId not set OnCall Yellow In a meeting In a meeting Yellow DoNotDisturb D...

Страница 26: ...ption button introduced on the signaling interface called Enable Shared Control 2 To support shared control mode for existing registered desk phone you need to select this option on the internal side...

Страница 27: ...Avaya Communicator for Microsoft Lync 6 4 0 7 AC L 6 4 0 7 Release Notes 27...

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