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Avaya Communicator for Microsoft Lync 6.4.0.7 

AC-L 6.4.0.7 Release Notes   

 

 

 

 

 

 

 

 

 

19 

 

RV MCU6000: AC for MS Lync 
6.4 H.323 Mode: Audio cannot 
be escalated to Video 

MSI-7603 

Lync add-in is not able to escalate 
audio call to video call 

Initiate video when joining the conference  

AC for MS Lync 6.4: H.323 
Mode sends CM MOH when 
hold is pressed in Avaya Aura® 
Conferencing 8.0.x conference. 

MSI-7604 

All other participants in AAC 
conference will hear Music on 
Hold, if Avaya Communicator for 
Microsoft Lync H323 user put the 
call on hold. 

None 

AC for MS Lync 6.4 H.323 
Mode: Video doesn't work with 
RV MCU 6000 when Video 
Codec Level is: 1.0 or 2.3 

MSI-7609 

Lync add-in is not able to see 
video when Video Codec level is 
1.0 or 2.3 

Use different video codec level 

AC for MS Lync 6.4 SIP Mode: 
Video Codec Level 1.0 makes 
dial pad to enter passcode 
disappear 

MSI-7610 

Lync add-in is not able to use dial 
pad 

Use a different video codec level and 
restart Lync add-in 

Lync2013 | SIP Computer 
Mode: Unexpected window 
appears when answering 
incoming call of Avaya Aura® 
Conference 

MSI-7651 

When receiving incoming call 
from Avaya Aura® Conference, 
User gets confused with the 
unexpected window besides the 
active call window with AAC. 

Close the popup manually. 

AC for MS Lync 6.4 Escalate to 
Video doesn't work with 
Summit 

MSI-7589 

Lync add-in is failed to escalate 
Video in call with Summit – get 
“"Video is not available at this 
time"” error. 

None 

 [Lync 2013 | SIP | H323 | 
CS1K:ACE] An error pop-up 
appears after set Do Not 
Disturb or Ignore from chat 
notification 

MSI-6648 

Receive unexpected error pop-up, 
when Avaya Communicator for 
Microsoft Lync user attempts to 
set DND or Ignore from IM pop-
up. 

Set DND on main windows instead of IM 
pop-up. 

Lync 2010 - H323 - Video 
window isn't cleaned up on 
Lync Add-in installed some 
software 

MSI-5528 

When video is dropped, video 
window is not cleaned up. It is 
still there in grey. Issue seems 
only happen with machines have 
some other communicator 
software installed (One-X 
Communicator, AC Win) and 
physical memory ~ 60% , CPU 
usage from 20 to 50% 

Drag the mouse to create a region cover 
the video window, after that it will 
disappear. 

[SPLIT:6.4] Lync2013-H323 
Phone Mode: Transferring P2P 
call to AAC Conference, Video 
takes from 1,5 to 3 mins to 
start 

MSI-7537 

After Lync 2013 – H323 Phone 
Mode in active call being 
transferred to AAC Meetme 
conference, it takes 1.5 – 3 mins 
to have video works. 

Press button to un-pause video after being 
transferred, it just takes few seconds to 
see Moderator's video. 

Lync2013|H323|BLA with 
DS|After Unplug and Plug in 
Lan cable| Hold call window 
recovered on secretary instead 

MSI-7793 

Remote call window in Secretary 
is changed incorrectly to hold call 
window after network recovery. 

None 

Содержание AC Lync 6.4.0.7

Страница 1: ...for Microsoft Lync Release 6 4 0 7 Product Version AC Lync 6 4 0 7 build 52 Configurator build 6 4 0 7 Collaboration Services 6 6 9 build 43 GA Release Notes Issue 1 2 February 26 2018 2018 Avaya Inc...

Страница 2: ...ow or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to ac...

Страница 3: ...nc release 6 4 0 7 Software 7 Verifying checksum of the downloaded package 7 Option to disable incoming call notifications in phone mode 8 Interoperability and requirements 9 Client Work Station Requi...

Страница 4: ...on or upgrade of Avaya Communicator for Microsoft Lync Release 6 4 0 7 software Avaya Communicator for Microsoft Lync AC Lync Release 6 4 0 7 What s New Resolution of several customer reported issues...

Страница 5: ...d or no status at all The install is not aborted after clicking Cancel button on In progress screen The dialog to close dependent applications is hidden behind Install Shield window Install Shield ind...

Страница 6: ...ACL 6 4 0 5 to 6 4 0 6 MSI 8741 CFD ACTIVITY Summary Randomly an empty ghost frame is left on desktop MSI 8731 Installation fails some time because of log file opening error MSI 8729 CFD Calls from co...

Страница 7: ...ication vendor patches 7 Prior to upgrading to this build the existing Microsoft Office Lync Software Development Kit Runtime Lync 2013 and Microsoft Lync 2010 SDK Lync 2010 will need to be uninstalle...

Страница 8: ...ded to Avaya Communicator for Microsoft Lync Settings General tab Disable Incoming Call Notifications Phone Mode 2 CallNotificationsDisabled true argument can be added to InstallLyncAddin bat 3 After...

Страница 9: ...e Avaya Aura System Manager 6 2 6 3 2 AA 6 2 FP2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 10 7 0 7 0 1 7 1 Avaya Aura Session Manager 5 2 6 2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 9 7 0 7 0 1 7 1 Avaya A...

Страница 10: ...6 2 6 FP Avaya one X Mobile SIP for iOS 6 2 3 FP Avaya Communicator for Android 2 0 2 1 1 Avaya Communicator for iPad 2 0 Avaya Communicator for iPhone 2 1 Avaya Communicator for Windows 2 0 2 1 H100...

Страница 11: ...arePoint 2010 2013 Other Applications Office 365 Google Apps enterprise Applications Microsoft Lync Servers Lync 2010 Standard Enterprise Lync 2013 Standard Enterprise Microsoft Skype for Business Ser...

Страница 12: ...8 7 0 7 0 1 7 1 Avaya Aura Presence Services 6 2 4 AA 6 2 FP4 7 0 1 Avaya Aura Messaging 6 3 2 Avaya Aura Conferencing 8 0 8 0 3 Avaya Session Border Controller 6 3 7 0 1 Avaya Communication Server 1...

Страница 13: ...Version 31 33 43 48 Operating System Windows 7 x64 x86 Professional Enterprise Windows 8 1 x64 x86 Professional Enterprise Windows 10 x64 x86 Professional Enterprise Microsoft applications Office 200...

Страница 14: ...Try to maximize and then minimize conversation window 3 Pop out conversation tab manually 4 Close all the conversation tabs and open specific contact conversation window Office 365 Ghost Window observ...

Страница 15: ...lacing call from Hard phone MSI 8699 Bad user experience Reproducibility is low None IM conversations are auto disappeared after changing mode MSI 8690 Confusing user experience None Speaker Mute butt...

Страница 16: ...in DialingRules Language Support tabs are disabled Sign out sign in back or make or receive a call Phone Mode SIP Lync 2010 Lync 2013 Lync Addin is not able to switch back Computer mode after Lync cl...

Страница 17: ...message occurs on the window indicating the call is being extended This does not occur on a docked video window None Lync 2013 H 323 After unplugging device and receiving 2nd incoming call within 150...

Страница 18: ...deo of anyone until he un pauses his local video MSI 7407 Lync 2013 H 323 joins a Meet Me conf as moderator and dials out to another Lync 2013 H 323 to join conference as participant When participant...

Страница 19: ...alate to Video doesn t work with Summit MSI 7589 Lync add in is failed to escalate Video in call with Summit get Video is not available at this time error None Lync 2013 SIP H323 CS1K ACE An error pop...

Страница 20: ...tion file MSI 7638 Avaya Communicator for Microsoft Lync installation is failed using the batch file Install by double clicking msi file and perform manual setting configuration or remove the lx xxxxx...

Страница 21: ...t Lync user as Secretary will get a pop up asking about closing the conversation window If Secretary press Yes in the pop up the remote window will disappear and Secretary cannot join the call with Bo...

Страница 22: ...en once When file opened second time user can see warning message Cannot open file The file may not exist you may not have permission to open it or it may be open in another program To avoid the issue...

Страница 23: ...us Click on the Contact card to bring it in focus then Video and IM button will be ready to use Terminology and Acronyms ACA Avaya Client Applications is the name of the Avaya product that contains Ly...

Страница 24: ...dar Sheets Documents and Forms The following image provides an overview of Collaboration Services support with Google Applications Support for Office 365 You can use Collaboration Services click to ca...

Страница 25: ...Avaya Card State Avaya Card Color Free FreeIdle Available Green Busy BusyIdle ActivityId Busy Busy Yellow Busy BusyIdle ActivityId not set OnCall Yellow In a meeting In a meeting Yellow DoNotDisturb D...

Страница 26: ...ption button introduced on the signaling interface called Enable Shared Control 2 To support shared control mode for existing registered desk phone you need to select this option on the internal side...

Страница 27: ...Avaya Communicator for Microsoft Lync 6 4 0 7 AC L 6 4 0 7 Release Notes 27...

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