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Avaya Communicator for Microsoft Lync 6.4.0.7 

AC-L 6.4.0.7 Release Notes   

 

 

 

 

 

 

 

 

 

22 

 

Avaya Aura® Client Collaboration Experience (CCE) 

 

Issue description 

Tracking # 

Impact 

Work around 

CS reminder window does not 
come up with outlook 2016 
integration. 

ADCE-3088 

User cannot see reminder notifications 

1. Disable CS reminders in 
registry or disable CS add-in in 
Outlook and dismiss all the old 
reminders. Then enable CS 
reminders in registry or enable 
add-in in Outlook. 
2. To avoid the issue user can 
disable CCE reminder window by 
setting registry value 
HKEY_LOCAL_MACHINE\SOFTWA
RE\Avaya\Collaboration\<version
>DisableCCEReminderWindow to 
1. This value can be set during 
the installation using 
DISABLECCEREMINDERWINDOW 
parameter 

Avaya Collaboration right click 
menu up stays on screen when 
launched in Citrix environment. 

ADCE-3073 

Avaya Collaboration right click menu up 
stays on screen  

Click to some menu item and 
close settings window opened 

Outlook addin causes failure to 
open .msg files 

ADCE-2916 

When "Avaya Collaboration Services" 
add-ins in Outlook is activated, email files 
(.msg) can only be open once. When file 
opened second time user can see 
warning message “Cannot open file. The 
file may not exist, you may not have 
permission to open it, or it may be open 
in another program.”

 

To avoid the issue user can 
disable CCE reminder window by 
setting registry value 
HKEY_LOCAL_MACHINE\SOFTWA
RE\Avaya\Collaboration\<version
>DisableCCEReminderWindow to 
1. This value can be set during 
the installation using 
DISABLECCEREMINDERWINDOW 
parameter 

Dismiss All Reminders does not 
work - reminder count remains 
> 0 

ADCE-2064 

The reminder count in the status bar is 
not reset to 0 when user clicks dismiss all 
reminders. 

None 

Using wrong parameter 
ENABLECUSTOMIMPROVIDER=T
rue through command prompt 
install shield gets installed 
successfully 

ADCE-2690 

Collaboration Services can be installed 
successfully with wrong parameter – this 
can cause confusion to end user that 
installation may potentially be incorrect. 

Follow instructions to install 
Collaboration Services with 
correct parameter. 

The Collaboration Services 
installer alert window is hidden 
behind other windows instead 
of popping up to the top of 
other application windows 

ADCE-2863 

When using Install Shield to install 
Collaboration Service, the installation 
alert window is hidden.   

Use the task bar to bring the 
hidden window into focus. 

Содержание AC Lync 6.4.0.7

Страница 1: ...for Microsoft Lync Release 6 4 0 7 Product Version AC Lync 6 4 0 7 build 52 Configurator build 6 4 0 7 Collaboration Services 6 6 9 build 43 GA Release Notes Issue 1 2 February 26 2018 2018 Avaya Inc...

Страница 2: ...ow or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to ac...

Страница 3: ...nc release 6 4 0 7 Software 7 Verifying checksum of the downloaded package 7 Option to disable incoming call notifications in phone mode 8 Interoperability and requirements 9 Client Work Station Requi...

Страница 4: ...on or upgrade of Avaya Communicator for Microsoft Lync Release 6 4 0 7 software Avaya Communicator for Microsoft Lync AC Lync Release 6 4 0 7 What s New Resolution of several customer reported issues...

Страница 5: ...d or no status at all The install is not aborted after clicking Cancel button on In progress screen The dialog to close dependent applications is hidden behind Install Shield window Install Shield ind...

Страница 6: ...ACL 6 4 0 5 to 6 4 0 6 MSI 8741 CFD ACTIVITY Summary Randomly an empty ghost frame is left on desktop MSI 8731 Installation fails some time because of log file opening error MSI 8729 CFD Calls from co...

Страница 7: ...ication vendor patches 7 Prior to upgrading to this build the existing Microsoft Office Lync Software Development Kit Runtime Lync 2013 and Microsoft Lync 2010 SDK Lync 2010 will need to be uninstalle...

Страница 8: ...ded to Avaya Communicator for Microsoft Lync Settings General tab Disable Incoming Call Notifications Phone Mode 2 CallNotificationsDisabled true argument can be added to InstallLyncAddin bat 3 After...

Страница 9: ...e Avaya Aura System Manager 6 2 6 3 2 AA 6 2 FP2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 10 7 0 7 0 1 7 1 Avaya Aura Session Manager 5 2 6 2 6 3 4 AA 6 2 FP3 6 3 8 AA 6 2 FP4 6 3 9 7 0 7 0 1 7 1 Avaya A...

Страница 10: ...6 2 6 FP Avaya one X Mobile SIP for iOS 6 2 3 FP Avaya Communicator for Android 2 0 2 1 1 Avaya Communicator for iPad 2 0 Avaya Communicator for iPhone 2 1 Avaya Communicator for Windows 2 0 2 1 H100...

Страница 11: ...arePoint 2010 2013 Other Applications Office 365 Google Apps enterprise Applications Microsoft Lync Servers Lync 2010 Standard Enterprise Lync 2013 Standard Enterprise Microsoft Skype for Business Ser...

Страница 12: ...8 7 0 7 0 1 7 1 Avaya Aura Presence Services 6 2 4 AA 6 2 FP4 7 0 1 Avaya Aura Messaging 6 3 2 Avaya Aura Conferencing 8 0 8 0 3 Avaya Session Border Controller 6 3 7 0 1 Avaya Communication Server 1...

Страница 13: ...Version 31 33 43 48 Operating System Windows 7 x64 x86 Professional Enterprise Windows 8 1 x64 x86 Professional Enterprise Windows 10 x64 x86 Professional Enterprise Microsoft applications Office 200...

Страница 14: ...Try to maximize and then minimize conversation window 3 Pop out conversation tab manually 4 Close all the conversation tabs and open specific contact conversation window Office 365 Ghost Window observ...

Страница 15: ...lacing call from Hard phone MSI 8699 Bad user experience Reproducibility is low None IM conversations are auto disappeared after changing mode MSI 8690 Confusing user experience None Speaker Mute butt...

Страница 16: ...in DialingRules Language Support tabs are disabled Sign out sign in back or make or receive a call Phone Mode SIP Lync 2010 Lync 2013 Lync Addin is not able to switch back Computer mode after Lync cl...

Страница 17: ...message occurs on the window indicating the call is being extended This does not occur on a docked video window None Lync 2013 H 323 After unplugging device and receiving 2nd incoming call within 150...

Страница 18: ...deo of anyone until he un pauses his local video MSI 7407 Lync 2013 H 323 joins a Meet Me conf as moderator and dials out to another Lync 2013 H 323 to join conference as participant When participant...

Страница 19: ...alate to Video doesn t work with Summit MSI 7589 Lync add in is failed to escalate Video in call with Summit get Video is not available at this time error None Lync 2013 SIP H323 CS1K ACE An error pop...

Страница 20: ...tion file MSI 7638 Avaya Communicator for Microsoft Lync installation is failed using the batch file Install by double clicking msi file and perform manual setting configuration or remove the lx xxxxx...

Страница 21: ...t Lync user as Secretary will get a pop up asking about closing the conversation window If Secretary press Yes in the pop up the remote window will disappear and Secretary cannot join the call with Bo...

Страница 22: ...en once When file opened second time user can see warning message Cannot open file The file may not exist you may not have permission to open it or it may be open in another program To avoid the issue...

Страница 23: ...us Click on the Contact card to bring it in focus then Video and IM button will be ready to use Terminology and Acronyms ACA Avaya Client Applications is the name of the Avaya product that contains Ly...

Страница 24: ...dar Sheets Documents and Forms The following image provides an overview of Collaboration Services support with Google Applications Support for Office 365 You can use Collaboration Services click to ca...

Страница 25: ...Avaya Card State Avaya Card Color Free FreeIdle Available Green Busy BusyIdle ActivityId Busy Busy Yellow Busy BusyIdle ActivityId not set OnCall Yellow In a meeting In a meeting Yellow DoNotDisturb D...

Страница 26: ...ption button introduced on the signaling interface called Enable Shared Control 2 To support shared control mode for existing registered desk phone you need to select this option on the internal side...

Страница 27: ...Avaya Communicator for Microsoft Lync 6 4 0 7 AC L 6 4 0 7 Release Notes 27...

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