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Backup/Restore Options 4610SW IP Telephone Options
6-14 Issue 2.0 December 2003
Retrieving and Restoring Data from a Backup File
Restoring data from your most recent backup file is a two-step process. First you
initiate backup file retrieval (usually following a system failure or phone
replacement). Then you confirm that you want the retrieved data to replace the
phone’s current data.
NOTE:
Retrieving and restoring backup data takes only a few seconds, however,
while in progress, no other phone activity is allowed.
1. Select Retrieve restored data from the Backup/Restore Main screen.
The 4610SW attempts to initiate FTP (File Transfer Protocol) to retrieve the
latest backup file from the server. The message “FTP Retrieval in
progress...” displays. Any one of the following additional messages may
display, as appropriate:
If Then
Following server
connection, the backup
file is retrieved with data
in the proper format The messages “File successfully retrieved.”
and “Press Save to replace current data
with data from retrieved file.” display.
Select Save.
All previous values are replaced with the
backup file data. The Backup/Restore Main
screen re-displays.
Connection to the FTP
server cannot be made The message “Cannot access FTP server.”
displays.
Select Retry. If the connection is made,
review the messages above for a successful
retrieval and proceed accordingly.
If the connection still cannot be made, the
server might be busy or not functioning.
Select Cancel to return to the
Backup/Restore Main screen and try the
Restore procedure again later.
Optionally, verify with your System
Administrator that the Server’s IP Address is
correct.
Connection is made with
the FTP server, but the
file is not in the specified
directory or cannot be
retrieved for any reason The message “Cannot obtain file.” displays.
Contact your System Administrator for
instructions on how to proceed.