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Chapter 9: Troubleshooting

Operational problems

Fault

Probable cause

Action or comment

No display

The battery level is low or the
handset is defective.

Charge the battery or contact
system administrator.

Sound off

is on, or ringer volume

set to silent, or the handset is
defective.

No ringing

Sound off

is on, or ringer volume

set to silent, or the handset is
defective.

Long press

Sound off

, or

increase volume, or contact
system administrator.

No change in time and date
setting

PBX dependent.

Changes in the handset appear
after a maximum of 24 hours after
a change in the system or by
turning the handset off and on
again.

Cannot mute handset by long
pressing

Sound off

Mute

Not possible to set the ring volume
to Silent.

Handset, with

In Charger

Other

actions

Sound off enabled

, is

not muted when placed in charger.

A handset restriction preventing
the user to silence the handset.

Enable the parameter

Possible to

turn off sound

, see the handset’s

Configuration Manual.

Cannot switch off handset by long
pressing

On-hook

Handset, with

In Charger

Other

actions

Sound off enabled

, is

not switched off when placed in
charger.

A handset restriction preventing
the user to switch off the handset.

Enable the parameter

Possible to

switch off handset

, see the

handset’s Configuration Manual.

July 2017

Using 3730 DECT Handsets with Communication Manager and IP Office

Comments on this document? [email protected]

Содержание 3730

Страница 1: ...Using Avaya 3730 DECT handsets connected to Avaya Aura Communication Manager and IP Office Release 4 6 July 2017 ...

Страница 2: ...THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE HTTPS SUPPORT AVAYA COM LICENSEINFO UNDER THE LINK AVAYA SOFTWARE LICENSE TERMS Avaya Products OR SUCH SUCCESSOR SITE AS DESIGNATED BY AVAYA ARE APPLICABLE TO ANYONE WHO DOWNLOADS USES AND OR INSTALLS AVAYA SOFTWARE PURCHASED FROM AVAYA INC ANY AVAYA AFFILIATE OR AN AVAYA CHANNEL PARTNER AS APPLICABLE UNDER A COMMERCIAL AGREEMENT WITH AVAYA...

Страница 3: ...TWARE OR CODECS THE AVAYA CHANNEL PARTNER IS REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE LICENSE AGREEMENTS AT THE AVAYA CHANNEL PARTNER S EXPENSE DIRECTLY FROM THE APPLICABLE THIRD PARTY SUPPLIER WITH RESPECT TO CODECS IF THE AVAYA CHANNEL PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED THE G 729 CODEC H 264 CODEC OR H 265 CODEC THE AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES THE AVAYA CH...

Страница 4: ...must not be used with any other equipment In case the above guidelines are not followed it may lead to death or severe injury 本製品を安全にご使用頂くため以下のことにご注意ください接続ケーブル電源コード AC アダプタなどの部品は必ず製品に同梱されております添付品または指定品をご使用ください添付品指定品以外の部品をご使用になると故障や動作不良火災の原因となることがあります同梱されております付属の電源コードを他の機器には使用しないでください上記注意事項を守らないと死亡や大怪我など人身事故の原因となることがあります México Statement The operation of this equipment is subject to t...

Страница 5: ...Great America Parkway Santa Clara CA 95054 1233 USA General Safety Warning Use only the Avaya approved Limited Power Source power supplies specified for this product Ensure that you Do not operate the device near water Do not use the device during a lightning storm Do not report a gas leak while in the vicinity of the leak Trademarks The trademarks logos and service marks Marks displayed in this s...

Страница 6: ...l 26 Chapter 4 Basic Operation 28 Turning the handset on or off 28 Turning the audible signal on or off 28 Locking and unlocking the keypad 29 Locking and unlocking the keypad in idle mode 29 Locking and unlocking the keypad during a call 29 Locking and Unlocking the handset 30 Muting ringtone for incoming call or message 30 Chapter 5 Menu operation 31 Managing incoming calls 31 Incoming call 31 A...

Страница 7: ... 53 Chapter 9 Troubleshooting 54 Operational problems 54 Error or warning messages 55 Chapter 10 Customizing Avaya 3730 handset 57 Settings 57 Adjusting the ring volume 57 Setting different ring signals for calls 57 Setting the vibrator alert 58 Setting the key sound 58 Time and Date Settings 59 Time and date settings 59 Setting the time format 59 Setting the date format 59 Phone lock settings 60 ...

Страница 8: ... Easy Replacement of Handset 70 Chapter 12 Energy efficiency 73 Chapter 13 Related resources 74 Documentation 74 Appendix A Safety Precautions 75 Safe operation 75 Regulatory Compliance Statements 75 Exposure to radio frequency signals 75 Regulatory Compliance Statements USA and Canada only 76 FCC and IC compliance statements 76 Exposure to radio frequency signals 77 Precautions 77 Handset 77 Batt...

Страница 9: ...is document is intended for people who want to learn how to use product features and capabilities Change history Issue Date Summary of changes 1 July 2017 First issue for Release 4 6 July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 9 Comments on this document infodev avaya com ...

Страница 10: ...suited work in office retail and academic environments and benefit from its flexible functionality excellent voice quality and intuitive operation 3730 DECT handset has the following rich features Color display Mini Received message 3730 DECT handset physical layout 1 2 3 4 5 6 7 8 9 10 11 12 13 July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 10 Comments on this documen...

Страница 11: ...dle mode Silencing the ring signal at incoming call Turning the microphone on or off during a call 9 Tactile indicators N A Indicates the centre of the key pad 10 On hook and On Off key Used as a combined button To end a call To return to the standby mode To switch the handset on or off by long press 11 Four way navigation key Navigation key with Left Right Up and Down During a call the keys Up an...

Страница 12: ...speaker function The loudspeaker is placed on the back side of the handset Microphone The microphone is placed on the front bottom side of the handset Clip There are two different belt clip options to the handset a hinge type clip standard or a swivel type clip Use the clip to attach the handset to a belt or similar You can use the handset without any clip Battery The battery is a rechargeable Li ...

Страница 13: ...off during call Loudspeaking function Mini messaging 12 characters Centralized management Downloadable languages Easy registration Enhanced DECT Security Easy replacement of handset Dynamic output power Accessories Desktop charger Desktop programmer Charging rack Accessories July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 13 Comments on this document infodev avaya com ...

Страница 14: ... DC3 Desktop charger Charges the handset only The charger is delivered with a plug in power supply and connected to an ordinary wall socket DP1 Desktop Programmer Downloads new software and synchronizes parameters The handset becomes fully operational when you keep it in a charger Note Use the charger within the temperature range of 5 C 40 C Related links Accessories on page 13 Avaya 3730 DECT han...

Страница 15: ...ly designed for the handset and comes with a swivel type belt clip The handset is fully operational while placed in the carrying case Headset A headset is recommended if the handset is frequently used or the user want to have both hands free The headset comes in the following two versions Microphone integrated in the cable Microphone on a boom In order to achieve optimal audio quality with the dif...

Страница 16: ...display configuration in stand by mode Name Description Status bar This is the top row that is used for icons which provide information for signal strength missed call new message phone lock key lock sound off time and battery status This row is always visible in all screens Header bar This row displays the current date headset connection Bluetooth connection and system connection Active area This...

Страница 17: ... the battery has 5 or less remaining capacity left Sound off This icon is displayed when the Sound off key or Mute is pressed This icon is displayed when the Sound off key is pressed and when the handset with the in charger function Sound off enabled is placed in a charger Microphone off This icon indicates a silenced microphone It is displayed after a long press on the Sound off key Mute during a...

Страница 18: ...is icon is added to all outgoing calls in the call list Incoming call This icon is added to all answered calls in the call list Missed call This icon is added to all missed calls in the call list Missed call This icon indicates missed calls in the status bar WinPDM Device Manager communication This icon is visible when handset is communicating with WinPDM or Device Manager via advanced charger Men...

Страница 19: ...s in standby mode switches the handset on or off Navigation Confirmation Key This key is used to step in the menu and when working in text mode The picture on the left shows how to press the navigation key to step left or right and up or down in the menu The navigation key can be programmed Down is a shortcut to Call contact During a call the volume can be increased or decreased by pressing up and...

Страница 20: ... é ê ë 3 w x y z 9 Space 0 p q r s b 7 m n o ñ ô ö oe 6 a b c à â æ ç 2 j k l 5 Figure 3 Available characters In standby mode and number input mode A short press on a key enter the digits 0 9 and the characters and A long press on the 0 key adds a to the number Enter a pause in number input mode by a long press on the key A pause is indicated by a P in the display A long press on the key changes t...

Страница 21: ...character This upper level character is followed by lower level characters unless the key is pressed before entering the character To switch between Abc ABC abc and 123 the key is pressed A long press on the key displays special characters A long press on the key opens a menu to change writing language Default follows the menu language setting Icons and text in the display July 2017 Using 3730 DEC...

Страница 22: ...e all 7682 05 26 7845 23 Sep 03 Call More Back Total call time 03 47 06 Last call 00 00 07 Absence Deactivate Lunch Meeting Trip Vacation Out Absence 1 Absence 2 Absence 3 Absence 4 Divert calls Internal External No reply When busy Visible if defined in the WinPDM July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 22 Comments on this document infodev avaya com ...

Страница 23: ...number Other number Search From contact list Name Work number Mobile number Other number Search From contact list Search by name Search by number Last result Call More Back View contact Add to contacts System dependent Contacts July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 23 Comments on this document infodev avaya com ...

Страница 24: ...Call contacts menu can also be accessed by pressing the soft key in idle mode Menu Tree July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 24 Comments on this document infodev avaya com ...

Страница 25: ...y hh mm am pm hh mm Information Black Normal Power save Normal Bold Internal call External call Callback Auto phone lock Change PIN code On On in charger Off On On if silent Off Click Tone Silent Black also in call In charger No action Switch off Sound off On Off System Change system Subscribe Unsubscribe Rename system Priority Headset Mic on boom Mic on cable Automatically System 1 System 2 Syste...

Страница 26: ...uired function and then press the Select soft key Note If the handset is configured using the WinPDM or Device Manager a predefined emergency number can be called while the handset or the keypad is locked If calling from a locked handset only the Microphone on off function in the In Call menu is accessible However the entire In Call menu is accessible when calling from a handset with locked keypad...

Страница 27: ...DTMF DECT info General purpose 1 10 Call Phonebook access Cancel Call Phonebook access Cancel Link System Visible if defined in WinPDM Device Manager Visible if the Admin menu is activated In call July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 27 Comments on this document infodev avaya com ...

Страница 28: ...t returns to idle mode when the On hook key is pressed Turning the audible signal on or off About this task Use this procedure to turn the audible signal on or off Before you begin The handset is in idle mode or rings Procedure Long press the Sound off key or the Sound off button The status of the handset changes between ring signals on or off The icon indicates a silenced handset July 2017 Using ...

Страница 29: ...nager has an emergency call configured you can make an emergency call when the keypad is locked Locking and unlocking the keypad during a call About this task Use this procedure to lock the keypad during a call and prevent pressing the keys accidentally This is useful when a headset is used and the handset is attached to a pocket or a belt Procedure Lock the keypad during a call 1 To lock the keyp...

Страница 30: ...harger or Off Note If configured in the WinPDM or Device Manager you can call any one of up to five emergency numbers while the handset is locked Muting ringtone for incoming call or message About this task You can mute the handset ringtone on an incoming call or message The call is not hung up when the ringtone is muted If the call is unanswered it will revert to voicemail if the handset has been...

Страница 31: ...k or the Accept soft key Press to answer the call using the speakerphone Press the headset button to answer the call using the headset The name or number of the calling party is displayed if calling line information is available Note When you enable Automatically all incoming calls are connected automatically If you decline the call you can still acknowledge its receipt by sending a predefined tex...

Страница 32: ...the time of a call Procedure 1 Press Menu 2 Select Calls Call list 3 Select a number from the call list You can scroll the call list with the up and down arrows on the navigation key 4 Press More 5 Select Time of call The time and date is displayed for the selected number Tip The duration of the last call is displayed under Call time Editing a number from the call list Procedure 1 Press Menu 2 Sel...

Страница 33: ...croll the call list with the up and down arrows on the navigation key 5 Press More and then do the following as required To delete an entry Select the entry to delete and then press Delete Yes To delete all entries Press Delete all Viewing missed calls About this task By default the system displays the Missed call window and the Missed calls icon The dialog window that appears for a missed call ca...

Страница 34: ...ontacts and delete the received number If supported by the system the numbers contact name is displayed in the list Viewing the time of a call Procedure 1 Press Menu 2 Select Calls Call list 3 Select a number from the call list You can scroll the call list with the up and down arrows on the navigation key 4 Press More 5 Select Time of call The time and date is displayed for the selected number Tip...

Страница 35: ...s Absence 4 Select the applicable absence reason in the list The number of absence reasons for example Lunch Meeting Trip etc are configured in the WinPDM The code is defined when configuring the absence reason in the handset 5 Press Select 6 Enter time HHMM or date MMDD depending on the selected absence reason 7 Press OK The handset sends an absence reason code to the system by establishing a cal...

Страница 36: ...he calls Alternatively press the Call Contact list to see the call contact list 7 Press OK The handset sends a diversion reason code to the system by establishing a call The call is automatically disconnected after a few seconds The code is defined while configuring the diversion reason in the handset Next steps To stop diversion select Deactivate and press OK Managing Mid call operations During a...

Страница 37: ...t any of the following Call contact For searching a local or company phone book contact Central phonebook For searching a central phone book contact 4 Press Select 5 Select or search contact The selected contact can be called by pressing Call When calling the contact the first call is put on hold Turning microphone on or off during a call Procedure Turn the microphone off 1 To turn the microphone ...

Страница 38: ...nPDM 4 Press Select 5 Enter the number that you want to call or press the Call Contact list icon to access the phonebook 6 Press the Off hook key When the new call connects the first call is put on hold Toggling between calls Before you begin Start a new call Procedure 1 Press More 2 Select Switch The Switch option is only visible if it is defined in the WinPDM 3 Press Select to switch to the othe...

Страница 39: ...ng a call by dialing a number About this task You this procedure to transfer an ongoing call to a new call Procedure 1 Press More 2 Select Transfer to new call Transfer to new call is visible only when New call and Transfer are defined in the WinPDM or Device Manager 3 Press Select 4 Enter the number of the person where the ongoing call is to be transferred or press the Call Contact list icon to a...

Страница 40: ...cedure 1 Press More 2 Select Call back The Call back option is visible only if defined in the WinPDM 3 Press Select 4 Press the On hook and On Off key and wait until the handset alerts 5 When the handset alerts press the Off hook key The call starts automatically Sending call waiting About this task Use this procedure to notify the engaged party that another call is trying to reach them Procedure ...

Страница 41: ...all is put on hold When the line is free the call on hold is automatically dialled again This is a system dependent feature During a call you receive a beep and a text display To answer the second call do the following 4 Press Accept The system displays the text Switch briefly and transfers to the second call The first call is put on hold 5 To end the call with the second caller press More End cal...

Страница 42: ...all press the left soft key During a call press the left soft key 2 Optional To turn the loudspeaking function off press the left soft key Managing outgoing calls Making a local call Procedure 1 Enter the number 2 Press Call or the Off hook key The system displays the number while dialling 3 Optional Do the following as required To erase the number press Clear To step add or delete the digits from...

Страница 43: ... request to a messaging server with the first characters entered and the messaging server returns a list of names and numbers that matches the search In addition a company phone book with up to 500 entries can be downloaded to the phone via the WinPDM The local and company phone book can also be accessed by pressing the soft key Call Contact list in idle mode You can download a company phone book ...

Страница 44: ... be configured to access the Central phonebook or the Contacts menu The Soft key is configured in the handset using WinPDM or Device Manager Calling a contact from the local or company phonebook Procedure 1 Press Menu 2 Select Contacts 3 Select Call contact The local and company phone book contacts appears in the same list The company names are indicated by the Locked entry icon for identification...

Страница 45: ...essing the Key lock and Upper and Lower case key This can be used to access characters in a foreign language temporarily 6 Press Search The system displays the search results 7 Optional To view the last search results select Central phonebook Last result 8 Press Call or the Off hook key to call the contact Adding a contact Procedure 1 Press Menu 2 Select Contacts 3 To add a new contact select Add ...

Страница 46: ... 7 Enter the name for the contact and then press OK 8 Press OK If the Force stimuli ringing is enabled the handset uses the system provided ring signals instead of the local ring signals This function is applicable in legacy systems only stimuli 9 Press Save Editing a contact About this task Use this procedure to edit local contacts Procedure 1 Press Menu 2 Select Contacts 3 Select Edit contact 4 ...

Страница 47: ...Messaging Mini Messaging Depending on the model of handset that is used it can receive text messages with a maximum of 12 characters When a text message is received the message alert signal sounds The message is displayed in a popup window Note The support for this feature is dependent on the model of handset that is used Note The message alert signal cannot be changed If the received message cont...

Страница 48: ...fication Procedure 1 To dial the voicemail press Call 2 Optional If you press Close dial the voicemail by long pressing on digit key 1 in standby mode or from the Inbox menu Checking the voicemail inbox Procedure 1 From the dialog window press Call to check the voicemail 2 If you select Close the voicemail can be dialled by long pressing the 1 key in standby mode If the system displays the followi...

Страница 49: ...h ability to alter protection Factory reset option For quick access to the Device Information DI menu in idle mode press the keys containing DI that is 34 For quick access to IPEI IPDI press 06 in idle mode See the table below Information Code Software version 34 Hardware version 34 IPEI IPDI 34 or 06 User ID 34 Clearing lists in charger You can set a parameter through the WinPDM or Device Manager...

Страница 50: ...rdless telephone the lists are deleted when placed in a charger This feature can be useful during administration of handset for new users Advanced Functions July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 50 Comments on this document infodev avaya com ...

Страница 51: ...menu in the handset To view the handset s software version press 34 in the idle mode Handset updates via the charging rack Whenever there are updates for the handset you are instructed to leave the handset in a central charging rack so that the handset can be updated with new features and functions During an update the handset displays the icon and the Updating handset message You can close the me...

Страница 52: ...placed into the charger When the update is complete the handset displays the Handset is updated message You can close the message by pressing OK Figure 6 Update completed while in charger System Handling July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 52 Comments on this document infodev avaya com ...

Страница 53: ...ou will loose contact with the system The signal strength icon will be low and Searching is displayed Out of Range When you leave the system s coverage area a short beep will sound and Searching is displayed The out of range beep is repeated every minute for 30 minutes The sound can be turned off by long pressing the Sound off key or When re entering the coverage area it can take a couple of minut...

Страница 54: ...t off and on again Cannot mute handset by long pressing Sound off or Mute Not possible to set the ring volume to Silent Handset with In Charger Other actions Sound off enabled is not muted when placed in charger A handset restriction preventing the user to silence the handset Enable the parameter Possible to turn off sound see the handset s Configuration Manual Cannot switch off handset by long pr...

Страница 55: ...re is a communication problem between components in the handset Restart the handset If the problem persists send the handset for service Service needed Invalid IPDI Note This display message is only shown in English Easy replacement procedure not followed correctly or failure during easy replacement procedure Send the handset for service Service needed Parameters corrupt Note This display message ...

Страница 56: ... the encryption in the base station s and or Not allowed 1 The user cannot login to the handset with the shared phone functionality enabled due to another handset currently using the same extension User 2 The user cannot logout from the handset with the shared phone functionality enabled due to incorrect password AC code 3 The extension User does not exists 4 The password is not correct 1 Logout f...

Страница 57: ...ote If a handset restriction is enabled it might not be possible to set the ring signal to Silent Setting different ring signals for calls About this task Use this procedure to set different ring signals for calls Procedure 1 Press Menu 2 Select Settings 3 Select Sound Alerts Ring signals 4 Select one of the following Internal call External call July 2017 Using 3730 DECT Handsets with Communicatio...

Страница 58: ...e settings Setting the vibrator alert Procedure 1 Press Menu 2 Select Settings 3 Select Sound Alerts Vibrator alert 4 Select one of the following On On if silent The vibrator is on when the handset is muted Off 5 Select vibrating alert 6 Press Select 7 Press Back to save the settings Setting the key sound Procedure 1 Press Menu 2 Select Settings 3 Select Sound Alerts Key sound 4 Select one of the ...

Страница 59: ...hen turned on The handset requests the current DECT system date and time The handset is turned on for longer than 24 hours The handset requests the DECT system time every 24 hours from the time it was last turned on Setting the time format Procedure 1 Press Menu 2 Select Settings 3 Select Time Date 4 Select the time format The available options are hh mm am pm For example 1 00pm hh mm For example ...

Страница 60: ...it is not used before the specified auto lock time expires or when it is first turned on The auto lock time is specified in the Auto lock time parameter On in charger The handset is locked immediately when placed in the charger Off The handset is never locked You can change the default phone lock PIN code 0000 to a code of your choice The code should be of minimum four digits and maximum eight dig...

Страница 61: ...Select Settings 3 Select Locks Phone lock Auto phone lock 4 Select Off 5 Enter the PIN code and then press OK to deactivate automatic phone lock Note If you forgot the PIN code it can be reset by your distributor Changing the PIN code Procedure 1 Press Menu 2 Select Settings 3 Select Locks Phone lock Change PIN code 4 Enter the old PIN code and then press OK 5 Enter the new PIN code again and then...

Страница 62: ...1 Press Menu 2 Select Settings 3 Select Answering Answering key 4 Select any of the following Call key Any key 5 Press Back to save the settings Setting the call answering behavior Procedure 1 Press Menu 2 Select Settings 3 Select Answering Answer behavior 4 Select any of the following Automatically Loudspeaking 5 Press Change to change the setting The check box is selected 6 Press Back to save th...

Страница 63: ...In Charger Additional In charger actions can be configured in the handset through the WinPDM or Device Manager Switching off while charging About this task When the cordless handset is placed in the charger it can be switched off while it is charging When it is removed from the charger it will switch on again When the handset is switched off in the charging rack the Owner ID of the handset is stil...

Страница 64: ...c cannot be used in both legacy and IP DECT systems Subscribing handset in DECT system About this task To subscribe an DECT system manually you require a Park Portable Access Right Key and Ac Authentication code related to the system Procedure 1 Press Menu 2 Select Connections 3 Select System 4 Select Subscribe The system displays IPDI A unique code that is assigned to the handset 5 Press Next 6 O...

Страница 65: ...system using the System menu The unsubscription must be made using the Admin menu or the DECT system 12 Press OK A searching mode starts Unsubscribing the system Procedure 1 Press Menu 2 Select Connections 3 Select System 4 Select Unsubscribe 5 Select the system to unsubscribe 6 Press Yes Renaming the system About this task Use this procedure to change the name of the system in the handset Procedu...

Страница 66: ... key to scroll up and down 6 To save the priority select Back Display Settings Changing the screen saver About this task You can set the screen saver to one of the following Information Displays status and identification information while the handset is idle Black The screen is black when the handset is idle Black also in call The screen is black when a call is in progress When the handset with th...

Страница 67: ...s replaced by the large license indicator shield When in the desktop charger it is the same as when out of the charger Changing brightness Procedure 1 Press Menu 2 Select Settings 3 Select Display Brightness 4 Select one of the following Normal Power save 5 Press Select 6 Press Back Display Settings July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 67 Comments on this doc...

Страница 68: ...ey or Charge the Battery Place the handset in the desktop charger or in the rack charger The battery is being charged when the LED on the handset is steady orange When the battery is fully charged the LED is green An animated battery icon is also shown in the display indicating charging by starting with its current charge and ending with the full charge A filled battery icon indicates a fully char...

Страница 69: ...cribed in the illustration Figure 8 Screw the hinge type clip into position Attach the swivel type clip Attach the swivel type belt clip as described in the illustration Maintenance July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 69 Comments on this document infodev avaya com ...

Страница 70: ...ght work to do a replacement through WinPDM or Device Manager The following settings are replaced during easy replacement DECT registration User parameters including User ID Contacts The extension number is assigned to the new handset The following settings are not replaced during the easy replacement Call list Starting Easy Replacement Procedure About this task This task suggests necessary requir...

Страница 71: ... it may be allowed to remove the handset After the old handset has been in the charger the new handset must be placed in the charger regardless if the replacement was successful or not Failing to do so may result in malfunction and the new handset will need to be sent for service Procedure 1 On the new handset press and hold Do not release until you are instructed to do so 2 Put the new handset in...

Страница 72: ...one successfully replaced Please remove phone to restart remove the handset from the charger The handset automatically restarts LED indications during easy replacement The following table shows the LED indications that are used for the charger during the easy replacement procedure LED indication Description Orange flashing 1 000 ms on 1 000 ms off File transfer during Easy Replacement Orange flash...

Страница 73: ...aver to the Black also in call option The screen goes black and the backlight is turned off The backlight also turns off when the handset is in call This helps to extend the battery life when the user is on an extended call The handset can be configured to switch off when placed in the charger When removed from the charger the handset switches on automatically If the charger is not used for a long...

Страница 74: ...or installing the IP DECT phones Deployment engineers solution architects and support personnel Configuration Title Description Audience 3730 DECT Handset Configuration Manual Describes the design capacity interoperability and limitations of the IP DECT handsets Sales and deployment engineers solution architects and support personnel July 2017 Using 3730 DECT Handsets with Communication Manager an...

Страница 75: ...n it is on it receives and sends out radio frequency RF energy The handset operates on different frequency ranges depending on market and employs commonly used modulation techniques EU ETSI 1880 1900 MHz 250mW USA Canada FCC 1920 1930 MHz 100mW Note Product Designator for regulatory purposes of the Avaya 3730 DECT handset is DH6 Regulatory Compliance Statements Exposure to radio frequency signals ...

Страница 76: ...ce statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions ...

Страница 77: ...sed alerts Only use the handset in temperatures between 5 C and 45 C 23 F and 113 F Avoid exposing the handset to direct sunlight heat sources and moisture Do not place a cold handset in a charger Avoid sudden temperature changes to prevent condensation in the handset It is recommended to put the handset into an air tight plastic bag until the temperature is adjusted for example when entering or l...

Страница 78: ...ected to extremely high temperatures such as inside a car on a hot day Use the Desktop Charger the Charging Rack or the Battery Pack Charger for charging Charge the battery for at least one hour the first time you use the battery Do not charge the battery when the ambient room temperature is above 40 C or below 5 C above 104 F or below 41 F Do not attempt to take the battery apart Do not remove th...

Страница 79: ...om handsets and chargers Portable Device Manager An application for the management of portable devices and charging racks Also known as WinPDM Unite Connectivity Manager A unit module that manages users communication interfaces message routing activity logging and essential messaging services July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 79 Comments on this document i...

Страница 80: ...al or company phonebook 44 emergency 35 number contacts 44 Calling a contact from the central phonebook 45 Call list 32 calls 22 31 ending 31 38 incoming 31 call services call services 35 diverting 36 Call services Absence handling 35 call waiting 40 41 change history 9 changing headset profile 15 menu language 63 PIN code 61 system 64 the screen saver 66 Changing brightness 67 charger list clear ...

Страница 81: ... 3730 handsets 12 H handset description 12 easy replacement 70 parts 12 precautions 77 subscribing 64 turn off 28 turn on 28 Handset updates via the charging rack 51 headset profile changing 15 I icons 373x 17 menu 18 text display 16 In Call 26 installation 74 K keypad locking 29 locking during a call 29 unlocking 29 unlocking during a call 29 Keypad lock settings activating automatic phone lock 6...

Страница 82: ...swering key 62 date format 59 key sound 58 Owner ID 63 priority 66 ring signals for calls 57 time format 59 vibrator alert 58 settings 25 Settings call answering settings 62 phone lock settings 60 Software upgrade and additional features 51 starting 39 new call 38 subscribing handset 64 switching off charging 63 system renaming 65 unsubscribing 65 System handling handset updates via the charging r...

Страница 83: ...ssed calls viewing 33 Viewing the time of a call 32 34 voicemail receiving 48 volume adjusting during a call 37 Index July 2017 Using 3730 DECT Handsets with Communication Manager and IP Office 83 Comments on this document infodev avaya com ...

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