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BEFORE CALLING FOR SERVICE
SAVE TIME AND MONEY - CHECK THIS LIST BEFORE YOU CALL FOR SERVICE
To eliminate unnecessary service calls, first read all the instructions in this manual carefully. The
following checklist provides possible solutions to common occurrences that are not the result of defective
workmanship or materials in this appliance.
If you do have a problem that you cannot fix yourself, call the dealer where you purchased your appliance.
When calling, have this manual handy with the model, serial number and purchase date of your
appliance.
Problem
Possible Cause
Don't Call for Service
Until You Check
Start-up fire extinguishes
itself.
¥ Combustion air inlet
blocked.
¥ Combustion air control
closed.
¥ Combustion air inlet is not
blocked.
¥ Combustion air control is
open.
Lazy orange smoky flame.
¥ Bad Fuel.
¥ Restricted Flue.
¥ Poor Draft.
¥ Wood is dry & seasoned.
¥ Chimney is clean &
unrestricted.
¥ Sufficient chimney length &
correct size.
Smoke smell inside house.
¥ Restricted chimney or
reverse flow (down draft).
¥ Air leak from faulty door or
glass gasket.
¥ Door is out of adjustment.
¥ Chimney is clean &
unrestricted.
¥ Chimney is not receiving a
down draft due to wind or
other obstruction.
¥ Door and glass gasket are
in good condition and
sealing properly.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around
the opening.
Appliance won't shut down.
¥ Air leak from faulty door or
glass gasket.
¥ Door is out of alignment.
¥ Door and glass gasket are
in good condition and
sealing properly.
¥ Door is aligned with the
opening so the door gasket
makes an airtight fit around
the opening.
Содержание 996 Extended
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