16
Avallon Product Warranty
Warranty Period
Avallon will be responsible for:
Consumer will be responsible for:
1st year
All costs for repairing or replacing parts and/or unit which
proves to be defective. All transportation costs in the first
90 days.
All transportation costs after 90 days.
Limited 2
nd
-5
th
year
(compressor only)
Repairing or replacing any compressor which proves to be
defective. (Labor not included)
Labor and all transportation costs.
This product is warranted by Avallon and is subject to any conditions set forth as follows:
WHAT IS COVERED:
One Year Parts and Labor:
For one year from the date of original retail purchase, Avallon will repair or replace any part free of charge including labor that
fails due to a defect in materials or workmanship. Avallon will be responsible for all transportation costs for the first 90 days from original purchase date,
after 90 days the consumer will be responsible. Labor will be performed free of charge at an authorized Avallon repair facility and will supply new, rebuilt, or
refurbished parts free of charge. Avallon may request a defective part be returned in exchange for the replacement part. After the 12-month period, Avallon
will no longer be responsible for labor charges incurred or replacement parts. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an Avallon authorized repair facility.
Five Year Limited Warranty (Compressor- Labor Not Included):
In the second through fifth year from the date of original retail purchase, Avallon will replace
the compressor free of charge. The consumer will be responsible for all transportation and labor costs. Avallon will supply a new, rebuilt, or refurbished
compressor and may request for the defective compressor to be returned in exchange. This limited 5-Year warranty is for the compressor only and does not
include labor.
All warranties apply to the original purchaser only
, and only covers defects in workmanship experienced during operation of the product under normal
service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential settings within the United States of
America. All products and parts replaced by Avallon under warranty service become the property of Avallon. All defective products and parts covered by this
warranty
will be repaired or replaced on a mail-in basis to an Avallon authorized repair facility.
Exceptions: Commercial or Rental Use Warranty:
90 days labor and parts from date of original purchase. No other warranty applies.
WHAT IS NOT COVERED:
Labor charges for installation, setup or training to use the product. Shipping damage, and any damage caused by improper packaging for shipment to an
authorized service center, and any damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage. Cosmetic
damage such as scratches and dents. Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
Service trips
t
o deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product. Damages or operating problems resulting from
misuse, abuse, operation outside environmental specifications, uses contrary to instructions provided in the owner
’
s manual, accidents, vermin, fire, flood,
improper installation, unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use. Labor, service
transportation, and shipping charges for the removal and replacement of defective parts, beyond the initial 12-month period. Products that have been
modified to perform outside of specifications without
the prior written permission of Avallon. Products lost in shipment, or theft. Products sold AS IS or
from an unauthorized reseller. Products that have had their serial numbers removed, defaced, or with serial numbers that have been invalidated. Damage
from other than normal household use. Replacement or repair of household fuses, circuit breakers, wiring or plumbing. Damage to personal property from
use of product. Damage from service other than from an authorized Avallon repair facility. Hoses, knobs, lint trays and all attachments, accessories and
disposable parts. Any service charges not specifically identified as normal such as normal service area
or hours. Any special or consequential damages
arising out of
the use of the product.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact Avallon Customer Support for troubleshooting assistance and warranty service at
1-866-471-7427. Before contacting Customer Support, you are required to have your model number, serial number and proof of purchase available upon
request. Once an Avallon authorized representative has confirmed that your product is defective and eligible for warranty service, the product must be
returned to an Avallon authorized repair facility. Avallon is not responsible for damage resulting from shipper mishandling or improper packaging. Do not
return a defective product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY
PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE.
IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE OR KIND SHALL THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY
REASON, UNDER ANY THEORY, FOR MORE THAN THE BASIC COST OF THE PRODUCT TO THE PURCHASER OR END USER.
SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
