23
Problem
Possible
Cause
Solution
One pad
feels
stronger
than the
other
.
This is normal.
Different areas
of your body will
react differently.
Nothing needs to
be done. Make sure
the pads are moist
and make good
contact.
The skin
turns red
or the
skin feels
irritated
.
The adhesive
on the surface
of the pads is
dirty or dry.
Wash adhesive the
surface of pads
gently with your
fingertips for about
3 seconds under
slow running water.
The therapy
time is too long
or the intensity
is set too high.
Reduce the
application time or
reduce the intensity.
The electrode
pad surface is
worn out .
Replace electrode
pad.
4. TROUBLESHOOTING
If your device works improperly, please
check below for common problems and the
corresponding suggested solutions. If the
recommended action does not solve your problem,
please contact the seller.