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DataWorx WinPLC
6.0 Troubleshooting
Cannot connect to Server
Double check the Server Address - it might be incorrect
Verify that the Server and Monitor computers are online
and can access network facilities such as e-mail and
Internet
Ensure that cables are connected
Verify that computers can access Internet by going to a test web
site such as www.yahoo.com
Make sure the PC has a static IP address.
Server is running but not receiving WinPLC data
Verify that the Server is running, not paused
If Server is paused, click the
RUN
button
If Server is running, verify that the PLC is correctly configured
to send the specified data to the Server
WinPLC is sending data, but DataWorx is not receiving
updates
Verify that Server is in "listening" mode. The Server status
should state, “Listening to WinPLC(s)”
If not in listening mode, click the
START LISTENING
button
Verify that the WinPLC is configured to send data to the
Server
Go to Server Configuration and select the WinPLC in question
Click the
CONFIGURE PLC MEMORY
button and enter the
WX start location and the module ID, if blank
Click
AUTOCONFIGURE
or manually enter the values as they
are displayed
Click
OK
and confirm that no error messages are displayed
