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17.4.2 Repair Service
If it becomes necessary to return your device for repair, please contact us first and then
download the repair service form from
, and fill it in. The following
information must be included:
⚫
Contact name
⚫
Return address
⚫
Telephone number
⚫
Product name
⚫
Complete description of the problem
⚫
Proof-of-purchase for warranty repairs
⚫
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or with
approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan, Xueyuan Road, Xili, Nanshan, Shenzhen, 518055,
China
17.4.3 Other Services
You can purchase the optional accessories directly from Autel’s authorized tool
suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
⚫
Contact information
⚫
Product or part name
⚫
Item description
⚫
Purchase quantity
