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USERS GUIDE

www.auroramm.com

Troubleshooting

It is advisable to make certain all units are using the latest firmware before troubleshooting.

Display will not show a picture

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All devices are powered on.

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A picture is achieved when connecting the source directly to the display.

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Display is set to the correct signal source input mode using display’s remote. Example, switching to HDMI 1 if
HDMI 1 interface is connected to the RX via a HDMI cable.

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All the cables are qualified.

Audio not working

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Make certain correct audio path is selected.

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Check volume on display or amplifier

Inaccurate temperature reading



Move the sensor away from sunlight



Ensure that there is no glare or reflective surfaces



Reboot the device if it is overheating



Calibrate the device by entering the value obtained by a forehead thermometer

Содержание TAURI TTS-10

Страница 1: ...USERS GUIDE www auroramm com Manual Number 20200904 Firmware Rev 1 6 0 TAURI TTS Series TTS 10 TTS 15 TTS 21 TAURI Temperature Check Tablet TTS 10 TTS 15 TTS 21 ...

Страница 2: ... disconnect it from the power source Also follow these precautions Ventilation Do not block the ventilation slots if applicable on the product or place any heavy object on top of it Blocking the air flow could cause damage Arrange components so that air can flow freely Ensure that there is adequate ventilation if the product is placed in a stand or cabinet Put the product in a properly ventilated ...

Страница 3: ...r 14 TTS 10 Bottom 14 TTS 15 Front 16 TTS 15 Rear 17 TTS 15 Bottom 17 TTS 21 Front 19 TTS 21 Rear 20 TTS 21 Bottom 20 UNDERSTANDING THE BASICS 22 Powering on the Device 22 Understanding the Display 22 Accessing the Settings 22 HARDWARE INSTALLATION 23 Device Placement 23 Considering the Environment 23 Obtaining Optimal Scan Range 24 Placing the Pole Mount 24 Placing the Desktop Mount 25 Placing th...

Страница 4: ...PABILITIES 38 Email Alerts and Notifications 39 ADDITIONAL SOFTWARE 40 ReAX Core Studio 40 Using ReAX Core Studio 42 Using ACSD Files 43 CONNECTOR PIN DEFINITION 44 Frequently Asked Questions 46 Hardware Capabilities 46 Infrared Technology 46 Setup 47 Using the Software 48 Intended Use 48 Maximizing Thermal Reading Accuracy 49 Miscelanneous Questions 50 Troubleshooting 51 Firmware Update 52 Techni...

Страница 5: ... missing or damaged TAURI Temperature Check Tablet TTS Series TTS 10 1 QTY 10 TAURI Temperature Check Tablet 1 QTY Power Adaptor 1 QTY Power Cable TTS 15 1 QTY 15 6 TAURI Temperature Check Tablet 1 QTY Power Adaptor 1 QTY Power Cable TTS 21 1 QTY 21 5 TAURI Temperature Check Tablet 1 QTY Power Adaptor 1 QTY Power Cable Note Go to www auroramm com for the latest manual and firmware ...

Страница 6: ... for the TAURI Temperature Check Tablet Series The 25 pound weight base assures its stability The height range is 45 76 and the angle is adjustable DTM 1 The DTM 1 is an adjustable desktop mount for the TAURI Temperature Check Series Tablets It can tilt up or down making alignment with a person easy ...

Страница 7: ...s capable of tilting adjusting up down left and right DTM 3 The DTM 3 is an adjustable desktop mount for the TAURI Temperature Check Tablet Series It can tilt up or down making alignment with a person easy The DTM 3 is suggested as the desk mount for the TTS 10 The TTS 15 will also fit if you need the lowest profile mount ...

Страница 8: ...8 USERS GUIDE www auroramm com WMT 1 The WMT 1 is a wall mount for the TAURI Temperature Check Series Tablet It can tilt up or down ...

Страница 9: ... the RX series including RXT 10 RXT 7 RXC 1 RXC 3 RXC 4 and LXC 1 RXT 10 RXT 7 RXC 1 RXC 3 RXC 4 LXC 1 Limited functionality is supported by Aurora Multimedia s LXC 1 IPE REAX 1 may be used to integrate ReAX into older control systems For all of our latest options please visit https auroramultimedia com product categories control systems ...

Страница 10: ...s Cables in a variety of colors and lengths HDMI 2 0a Resolutions up to 4K2K 60Hz 4 4 4 HDR High Dynamic Range 18Gbps Available in Red Green Blue Yellow Orange and Black Custom colors are available for order Thin cable flexibility with the quality of a thick cable Sizes 0 5m 1 6 5m 16 4 ...

Страница 11: ...tate of the art digital signage capabilities security features and control systems integration Beyond the thermal detection features TAURI ReAX can be used in conjunction with QR codes to check in employees confirm identification with gestures connect to a secure database provide on screen instructions and much more With ReAX you can import your own HTML CSS or Javascript code to design TAURI s in...

Страница 12: ... interface Streaming camera and thermal images Mask detection WiFi and Ethernet Integrated web server for configuration and control USB 2 0 Host and Device ports Guided setup wizard and calibration ReAX IP Control Compatible with Core Studio Photo thermal result email alerts Adjustable temperature scan threshold Facial detection Gesture recognition QR code recognition Customized flagging Compatibl...

Страница 13: ...e temperature reading in Fahrenheit or Celsius Date time volume and wireless connectivity icons Touch screen menu access Thermal image display Camera 2 MP fixed focus camera Infrared Sensor G Sensor 0 3 meter 1 meter scan distance 0 3 C 0 5 F accuracy Default Settings Temperature threshold 100 4 F ...

Страница 14: ...14 USERS GUIDE www auroramm com TTS 10 Rear Rear 8 Threaded holes for wall mounting TTS 10 Bottom ...

Страница 15: ...nnected to a host PC or device ex Mouse keyboard etc HDMI Out 3 5mm Audio Out Analog stereo audio output De embedded audio output from HDMI stream Note Some versions of TAURI TTS 10 may come with a plastic cover over the ports on the bottom of the unit Please remove the plastic cover If there is tape over any ports please remove the tape ...

Страница 16: ...e temperature reading in Fahrenheit or Celsius Date time volume and wireless connectivity icons Touch screen menu access Thermal image display Camera 2 MP fixed focus camera Infrared Sensor G Sensor 0 3 meter 1 meter scan distance 0 3 C 0 5 F accuracy Default Settings Temperature threshold 100 4 F ...

Страница 17: ...17 USERS GUIDE www auroramm com TTS 15 Rear Rear 4 Threaded holes for wall mounting 12v DC power input TTS 15 Bottom ...

Страница 18: ...uts Outputs RJ45 Ethernet SD Card Slot Micro USB USB 2 0 x 2 50Mbps USB 2 0 Micro to be connected to a host PC or device ex Mouse keyboard etc HDMI Out 3 5mm Audio Out Analog stereo audio output De embedded audio output from HDMI stream ...

Страница 19: ...e temperature reading in Fahrenheit or Celsius Date time volume and wireless connectivity icons Touch screen menu access Thermal image display Camera 2 MP fixed focus camera Infrared Sensor G Sensor 0 3 meter 1 meter scan distance 0 3 C 0 5 F accuracy Default Settings Temperature threshold 100 4 F ...

Страница 20: ...20 USERS GUIDE www auroramm com TTS 21 Rear Rear 4 Threaded holes for wall mounting 12v DC power input TTS 21 Bottom ...

Страница 21: ...uts Outputs RJ45 Ethernet SD Card Slot Micro USB USB 2 0 x 3 50Mbps USB 2 0 Micro to be connected to a host PC or device ex Mouse keyboard etc HDMI Out 3 5mm Audio Out Analog stereo audio output De embedded audio output from HDMI stream ...

Страница 22: ...reading The settings and additional information may be accessed by clicking the i or gear icon in the bottom right corner The admin s view includes everything from the user s view as well as an active thermal image the user s temperature and whether or not their face and their face mask are detected For more details please see the default interface section of this manual Accessing the Settings Aft...

Страница 23: ... cause the skin temperature to drop to as low as 92 degrees Fahrenheit For the most accurate reading find the location where the environment maintains a consistent and comfortable air temperature In addition to the air temperature please be cautious of reflective surfaces and physical obstacles between TAURI and the target scan area If an object is placed between the thermal camera and the person ...

Страница 24: ...as a shopping mall a pole mount may be best as the wall may be too far from the door and there may be no desk for the tablet to rest on The wall mount would be best suited for areas like waiting rooms where the placement would not be obtrusive but also facilitate use while an individual is being checked in or waiting to enter the next room Placing the Pole Mount The APS 1 Pole Mount by Aurora Mult...

Страница 25: ...vide a sturdier alternative to having a freestanding desktop mount Placing the Wall Mount The WMT 1 wall mount is able to tilt up or down from its neutral position allowing the end user to accommodate people of many different statures The wall mount is capable of being placed low and tilted up perpendicular to the ground at a medium height position or tilted down at a higher angle Each of those th...

Страница 26: ...erature and whether or not to require a face mask 4 Calibrate your device by following the instructions on screen 5 Set your 5 digit pin to access the security settings again in the future To access your settings again click the in the bottom right corner and enter your pin If you have not entered your own pin you can access the menu by entering the default value of 12345 Important Make certain al...

Страница 27: ...so navigate to the other tabs listed below For additional information please see the pages corresponding to the sections below Ethernet Choose between DHCP and static as well as view the current ethernet settings Date Time Adjust the date and time Detection Configure how the tablet works with thermal detection Misc Set password adjust brightness volume and other controls Exit Click to exit to the ...

Страница 28: ...ethernet tab you can choose either DHCP or Static Mode Your current ethernet settings are displayed including IP mode IP address Subnet mask Gateway DNS For remote operation of TAURI you will use the IP address of your device as detailed on this screen ...

Страница 29: ...ll be set automatically by using NTP You are able to display the time in standard or military hours You may set your clock manually by choosing the time zone indicating whether or not you d like to use daylight savings time DST and set the month day year and time ...

Страница 30: ...s an elevated skin temperature The audio alert will play through the tablet s speakers when the sensor records a temperature higher than the maximum temperature The digital signage feature toggles optional displays which you may have integrated via ReAX MASK REQD will prompt the user to wear a mask if selected SHOW FACE OUTLINE will provide the dotted lines on the user interface for the user to li...

Страница 31: ...enus The default kiosk page gives you the option of which interface the tablet will display The LCD BRIGHTNESS can be made brighter by selecting the or darker by selecting the You may reboot the system by selecting the Reboot function KIOSK CONTROLS allows you to reload the kiosk or close it The tablet s speaker volume may be adjusted by selecting the or ...

Страница 32: ...ce The user interface will show you what the user sees but the admin interface will show you what the administrator sees including any additional options For more information please see the following sections of this manual In order to access the admin interface you will need to enter your password which by default is 12345 ...

Страница 33: ...sk and red if the person has an elevated skin temperature 2 This is an active thermogram The red area represents the hottest temperature 3 An active video from the tablet s camera is displayed for the users to align themselves to 4 The head icon will include a mask if a mask if it is a requirement The thermometer will adjust as the temperature is being recorded 5 Instructions for the temperature c...

Страница 34: ...re depending on the status of the scan 13 The time is included User Interface By default the user interface is much simpler than the admin interface Only the following is included Color changing notification bar for scanning pass fail and additional instructions Directions for the user An active video stream An indicator as to whether or not a mask is required Access to the information tab by clic...

Страница 35: ...estionnaire The questionnaire provides another layer of confirmations to confirm whether or not the user has symptoms of COVID 19 The instructions appear on the left side of the screen for the user to follow while he or she is being scanned Please ensure that the user s hand is visible to the camera when answering the questions on screen ...

Страница 36: ...in the settings Once you have acquired the IP address begin by typing http tauri ip into your browser where tauri ip is replaced with the IP address displayed on screen In this case you would type in http 192 168 1 100 and then add the following suffixes for the appropriate view Admin view http 192 168 1 100 admin User view http 192 168 1 100 user Questionnaire view http 192 168 1 100 questionnair...

Страница 37: ...g the i icon you will be brought to the system information screen This screen is useful for checking the firmware version serial number and app version Additionally the end user may learn more about the intended use of the product and Aurora Multimedia Corporation ...

Страница 38: ...ndicate face detection gray for no face green for face Customizable digital signage frames Audio confirmations Control systems integration API for making custom applications Much more In order to include personalized digital signage and incorporate other features that require customization please use ReAX Core Studio to integrate these options onto your tablet ReAX Core Studio may be downloaded fr...

Страница 39: ...il option will provide you with instructions on how to set up your device for email notifications As shown in the snapshot below you can set up your email notifications by accesing http TAURI IP setup event manager where TAURI IP should be replaced with the IP address of your device as detailed under the Ethernet or WiFi tabs in the settings Here you may choose the email address that will receive ...

Страница 40: ... of code blocks Control programs are published to any ReAX capable control system as a web page Once loaded on the controller the control page can be accessed from virtually any device with a web browser A few examples include Aurora s RXT touch panels tablets such as an iPad smart phones a PC browser and many other devices Furthermore most devices including those running iOS Android and Chrome br...

Страница 41: ...ting users will understand with little or no learning curve The published code has been completely revamped though making use of Node js and other modern robust technologies for peak efficiency within the ReAX OS Best of all ReAX Core Studio is available for free There is no purchase fee no registration fee and no certification fee We offer training videos to get you started and webinar training f...

Страница 42: ...Javascript HTML and CSS code By integrating ReAX with existing security systems you could use the data being transmitted to unlock a door clock in an employee for work or send a notification for a variety of reasons The number of real world uses is limited only by your imagination These capabilities support several methods to keep the information secure For example it s possible to have employees ...

Страница 43: ...ou can access the Kiosk settings where you can publish your CS Core Studio project This will allow you to use your custom features and digital signage on your TTS 10 TTS 15 or TTS 21 device Please note that you will need to have a USB stick with the ACSD files included to begin using the CS project on TAURI ...

Страница 44: ...SCL Pin 2 TMDS Data2 Shield Pin 9 TMDS Data0 Pin 16 SDA Pin 3 TMDS Data2 Pin 10 TMDS Clock Pin 17 DDC CEC Ground Pin 4 TMDS Data1 Pin 11 TMDS Clock Shield Pin 18 5 V Power Pin 5 TMDS Data1 Shield Pin 12 TMDS Clock Pin 19 Hot Plug Detect Pin 6 TMDS Data1 Pin 13 CEC Pin 7 TMDS Data0 Pin 14 Reserved N C on device ...

Страница 45: ...45 USERS GUIDE www auroramm com CAT5e 6 6A ...

Страница 46: ...m the sensor to the tablet USB A Yes it is a USB sensor module that connects to the tablet Infrared Technology Q What technology does TAURI use to detect temperature A TAURI uses Long Wave Infrared Technology a type of forward looking infrared technology Q How does Long Wave Infrared Technology compare to other Infrared Technology A Long Wave Infrared Technology does not need to be cooled As a res...

Страница 47: ...er the following table which was created in consideration of an individual being 3 feet away from the thermal camera All measurements for height were taken directly from the height of the camera not another part of the tablet The actual vertical scan distances are 6 inches longer or more but these measurements account for fitting an entire 10 head inside the field of view The optical range increas...

Страница 48: ...as we implement new features Q Can TAURI read the temperatures of people with hats on or other facial coverings A TAURI scans for the hottest temperature over the largest area of a person s face If there is any trouble obtaining a reading a person should stand 0 5 meters away from the tablet Removing any facial coverings will yield the most accurate results Q What is the detected temperature that ...

Страница 49: ...une 2020 TAURI is compliant with the FDA standards as detailed in the Enforcement Policy for Telethermographic Systems During the Coronavirus Disease 2019 COVID 19 Public Health Emergency in conjunction with the Particular Requirements For The Basic Safety And Essential Performance Of Screening Thermographs For Human Febrile Screening Maximizing Thermal Reading Accuracy Q What factors may give an ...

Страница 50: ...does exercise affect internal body temperature A Rigorous exercise can cause the internal body temperature to exceed 100 4 degrees Fahrenheit which is indicative of a fever The body requires about 20 minutes of rest to reset to its normal body temperature when exercise causes the body temperature to exceed 104 degrees Q Is TAURI FCC NDAA DSGVO and CE compliant A Yes TAURI is FCC NDAA DSGVO and CE ...

Страница 51: ...ect signal source input mode using display s remote Example switching to HDMI 1 if HDMI 1 interface is connected to the RX via a HDMI cable All the cables are qualified Audio not working Make certain correct audio path is selected Check volume on display or amplifier Inaccurate temperature reading Move the sensor away from sunlight Ensure that there is no glare or reflective surfaces Reboot the de...

Страница 52: ...te For the latest firmware updates please go to www auroramm com You must be signed up to the Customer Portal in order to download the firmware Instructions on how to install the firmware are also available in the downloads section for your device ...

Страница 53: ...le H 170º V 170º H 178º V 178º Touch Tech 5 point cap touch 6H semi tempered glass 10 point cap touch reflective glass CPU RK3288 Cortex A17 Quad core 1 8GHz RAM 2GB DDR3 ROM 8GB eMMC Flash OS Android 7 1 Video Format H 265 VP8 RV WMV AVS H 263 MPEG4 HTML5 Flash 10 H 265 VP8 RV WMV AVS H 263 MPEG4 up to 4K2K decoding HTML5 Flash 10 Auxiliary Video HDMI output for remote monitoring of results Audio...

Страница 54: ...et Power Adapter Power Cable Sensors G sensor Consumption 11W 15W 32W Power Input 12V2A 12V5A Operating Environment Operating 32º F to 1QL F 0 ºC to 40 ºC Storage 4º F to 122º F 20º C to 50º C Operating 20 80 Storage 10 95 Certification CE FCC ROHS Language Multi language VESA VESA 75 VESA 100 Warranty 2 Years Sensor Power Input 3 3 3 6V 50mA USB connection Sensor Size 65 2mm x 38 5mm x 22mm Tempe...

Страница 55: ...r authorized service center or 4 The product s original serial number has been modified or removed or 5 External equipment other than supplied by manufacturer in determination of manufacturer shall have affected the performance safety or reliability of the product 6 Part s are no longer available for product In the event that the product needs repair or replacement during the specified warranty pe...

Страница 56: ...56 USERS GUIDE www auroramm com Aurora Multimedia Corp 205 Commercial Court Morganville NJ 07751 Phone 732 591 5800 Fax 732 591 6801 ...

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