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User Guide
APPENDIX 1 Troubleshooting
For best results always make certain you have the latest firmware.
Problem
Solution
1.
LED is not lit
a.
Check to see if Wall supply is plugged into wall outlet.
b.
Make certain wall outlet has power.
2.
No control via COM port
a.
Check COM port number in software
b.
Check COM port baud rate
3.
Snowy Output Image
a.
Bad quality cable, use higher quality cable
c.
Check for loose video cables and reconnect
4.
No Output Image
a.
Check resolution settings match capability of the display.
b.
Check source is on and input is selected.
5.
Increased Static when connecting
A/V cables
a.
Incorrect grounding, please correct before the DXP-62 is damaged.
6.
Control through RS232
commands, but no control from
front panel buttons
a.
Front panel buttons are locked. Use RS232 command
!LCK0<cr>
to unlock.
7.
No Control from front panel
buttons or through RS232 port
a.
The DXP-62 may be damaged, return to dealer for repair.
1.
All transmission distances are measured using West Penn cable as per Appendix 3. The transmission distance is defined as
the distance between the video source and the display.
2.
To reduce the interference among the unshielded twisted pairs of wires in UTP cable, you can use shielded STP cables to
improve EMI problems, which is worsen in long transmission.
Warning:
Do not plug RJ-45 HDBaseT output to non-HDBaseT compliant devices or
damage may occur to either product.
Содержание DXP-62
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