The Auping brand name is your warranty
for years of use to your full satisfaction
of the product you have bought. Each
Auping product is composed of high-
quality, durable materials and has been
manufactured with utmost care. It has
been thoroughly inspected before it left
the factory.
Royal Auping gives you a lifetime
warranty against material or manu -
facturing defects in all its bed bases
(i.e. mesh bases and steel bed frames),
except
on
motors,
adjustment
mechanisms, electronic parts and
plastic parts (such as Comfortslides
®
and fabric end strips).
On these products as well as mattresses
and duvets, there is a 5-year warranty
against material or manufacturing
defects, based on an annual depreciation
of 20% of the purchase price. This
means that if any material or
manufacturing defects should occur in
the first year after the invoice date, we
will reimburse the full costs of
replacement or repair. This will be
reduced each time by 20% in the next
four years.
For pillows a full 2-year warranty
applies. The warranty period begins on
the date shown on your purchase
invoice. The warranty is granted under
the explicit condition that our installation
and maintenance in structions have been
observed and that the product has been
subject to normal household usage.
In the event of material or manu -
facturing defects, Royal Auping is
obliged to rectify the defects free of
charge according to the Auping
warranty conditions. If the defect
cannot be repaired, Royal Auping will
within the warranty period replace the
product free of charge by an identical
product, or, if the product is no longer
manufactured, by a similar replace ment
of the same value. Whether a justified
claim will be settled by replacement, by
repair or by compensation remains at
Royal Auping’s discretion.
The Royal Auping warranty does not
cover any claim due to improper use
(e.g. due to overload) or normal wear
and tear.
Note: the Match 200 bedside cabinet
is only designed to hold a maximum of
25 kg. Never sit or stand on the Match
200 bedside cabinet!
If an Auping product is combined with a
product not manu factured by Auping,
the warranty may be restricted or
declared void, depending on the nature
of the claim.
Any warranty claim must first be
recognised as justified, either by the
authorised distributor in claimant’s
country, or by Royal Auping. Royal
Auping will supply the parts to rectify
the problem at no material cost to
claimant or at reduced material cost if a
warranty on depreciation basis applies.
Depending on the country, the warranty
may not automatically include cost
incurred for shipping defective products
to Royal Auping or
its authorised distributor for scrutiny
and/or repair, nor for shipping cost of
8. Warranty clause Koninklijke Auping bv/Royal Auping
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