TROUBLESHOOTING
Page 8
CSXi
710-02408-00H
Phase Imbalance Protection
The CSX
i
will trip on phase imbalance if the highest and lowest currents on the three phases vary by an
average of 30% for more than 3 seconds. Phase imbalance protection is not adjustable, and is only active
when the average motor current is 50% or more of the programmed motor FLC.
If the soft starter frequently trips on phase imbalance:
check that there is no imbalance on the mains voltage (on the input side of the soft starter)
insulation test the motor
move all input cables over one position (move L1 cable to L2, move L2 cable to L3, move L3 cable
to L1) to rule out a cabling fault
Supply Frequency Protection
The soft starter will trip on supply frequency if the frequency rises above 72 Hz or falls below 40 Hz for
more than five seconds while the soft starter is running. These trip points are not adjustable.
In pre-start, starting and stopping modes the high and low frequency limits both apply with no time delay.
A supply frequency trip will also occur if:
all three input phases are lost while the soft starter is running
all three input phases fall below 120 VAC at start or while the soft starter is running
the line contactor opens while running
Bypass Overload Protection
Bypass overload protection protects the soft starter from severe operating overloads while running. The
protection is not adjustable and has two components:
The soft starter will trip if it detects overcurrent at 600% of the programmed motor full load
current.
The soft starter models the temperature of the internal bypass relays and will trip if the
temperature exceeds the safe operating level.
If the trip occurs frequently, this indicates that the soft starter has not been selected correctly for the
application.
5.4
Reset
Trips can be cleared by pressing the Reset button on the soft starter, sending a Reset command from the
serial communications network, or by switching the control inputs.
To clear a trip via the control inputs, the soft starter requires a closed to open transition on the stop input
(02).
In three-wire control, use the external stop button to momentarily open the stop input (open
A1-02).
In two-wire control, if the soft starter tripped with a start signal present, remove the start signal
(open A1 to 01, 02).
In two wire control, if the CSXi tripped with no start signal present (eg CSX
i
motor thermistor
trip), apply then remove the start signal (close then reopen A1 to 01, 02).
The Reset button is located on the front of the unit, above the adjustment switches.
The soft starter will trip again immediately if the cause of the trip still exists.