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CHAPTER 15: TROUBLESHOOTING

MDU Solutions

– DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual

16-1

TROUBLESHOOTING

16. Troubleshooting

This chapter lists the error codes that may be given by the DVIS under some circumstances. These codes may be used to

better understand the problem that was encountered and to help the ATX support engineer to assist in troubleshooting the

equipment problem.

16.1 Error Codes

The following chart displays the Error Codes that may appear in the GUI web browser.

Error code

Operation

Error description

404

HTTP

Cannot load page as requested

500

HTTP

Unknown HTTP request

502

HTTP

Unknown POST request

503

Configuration

Unknown A/V port

504

Configuration

Cannot access shared memory

506

Configuration

Cannot open configuration file

507

TS Analyze

NO input TS in demodulator

508

TS Analyze

Cannot find PAT (PID 0)

509

TS Analyze

Cannot find TS information
HTTP/1.0 200 _001 - System Is

Configured For Add & Drop But There

Is No Demod Card Present

Содержание DVIS

Страница 1: ...DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual DVISm DVISm Patent Pending Patent Pending ...

Страница 2: ...erlinks may be identified by their blue text Most links are to related pages within the document but some reference outside documents if the reader needs that additional information The Table of Contents is entirely hyperlinked and bookmarks are available but the bookmark feature must be turned on in your Reader application Symbol Usage Throughout the manual some symbols are used to call the reade...

Страница 3: ...tal Channel Insertion 3 1 3 3 RF QAM Insertion 3 2 3 4 IP Video Insertion Application 3 4 3 5 Optical QAM Insertion Applications 3 6 4 INSTALLATION 4 1 4 1 Chapter Contents 4 1 4 2 Recommended Installation Environment 4 1 4 3 Equipment Safety Grounding 4 1 4 4 RF Cable Sheath Grounding 4 2 4 5 Mounting 4 2 4 6 Environment Considerations 4 3 4 7 Provisioning Electrical Power 4 4 4 8 RF Cabling 4 5 ...

Страница 4: ... SI Settings 7 2 7 5 No Video Slide Enable 7 3 7 6 Platform Control Buttons 7 3 8 RF OUTPUT TAB CONFIGURATION 8 1 8 1 RF Settings 8 1 8 2 Platform Control Buttons 8 2 9 MAINTENANCE TAB CONFIGURATION 9 1 9 1 Chapter Contents 9 1 9 2 DVIS Information 9 2 9 3 DVIS Hardware Status 9 2 9 4 SNMP Settings 9 2 9 5 Remote Update Server 9 3 9 6 Platform Control Buttons 9 3 9 7 Network Settings 9 6 9 8 Platf...

Страница 5: ...ts 13 1 13 2 Optical Transmitter 13 1 13 3 RF QAM Input Level Setup 13 2 13 4 Optical Insertion Power Setting 13 4 13 5 Optical Insertion Applications 13 4 14 FIRMWARE UPDATE RECOVERY 14 1 14 1 Chapter Contents 14 1 14 2 Types of Firmware Files 14 1 14 3 Identifying Current Firmware Version 14 2 14 4 Exporting a Configuration 14 2 14 5 Where to Obtain Firmware Files 14 2 14 6 Firmware Upgrade Proc...

Страница 6: ...vi MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Guide This page intentionally left blank ...

Страница 7: ... same type Refer to replacement text on the unit for correct fuse type It is recommended that the duplex wall receptacle be current limited to 15 A maximum NOTE a Replace fuse in units operating on 115 VAC supply by fuse rated 3 0 A 250 V slo blo b Replace fuse in units operating on 230 VAC supply by fuse rated 1 5 A 250 V slo blo CAUTION For continued protection against the risk of fire replace o...

Страница 8: ...ch samtidigt är kopplad till kabel TV nät kan i vissa fall medfõra risk fõr brand Fõr att undvika detta skall vid anslutning av utrustningen till kabel TV nät galvanisk isolator finnas mellan utrustningen och kabel TV nätet 1 2 Laser Safety This equipment may contain or be connected to an infrared laser source that transmits intensity modulated light and emits invisible radiation WARNING Avoid Per...

Страница 9: ...hapter Contents Models Covered by this Guide The Digital Audio Video Insertion System DVIS Key Features Simplified Block Diagrams Available Encoder Cards Available Input Output Cards 2 2 Models Covered by this Guide There are two models in the series both have QAM output by default but each has different channel capacity FYI In this guide reference to DVIS infers DVIS and DVISm unless the model is...

Страница 10: ...ctional and advertising channels into HD SD MPEG 2 H 264 streams The resulting stream content may be inserted into a blank EIA channel or may perform digital drop and insert into pre existing clear or encrypted QAM carriers The flexible architecture of the product makes it an ideal candidate for any number of programs that an MDU or similar property is likely to require 2 4 Key Features 2 4 1 Flex...

Страница 11: ... assists in making the correct selections for replacing programs easy and intuitive MPEG tables PAT and PMT along with all PID values are automatically generated to ensure that downstream STB can reliably tune the inserted multiplex and minimum craft experience is required to implement a system Dynamic PID monitoring avoids outages due to program table updates 2 4 8 Scalable Architecture is Field ...

Страница 12: ...em QAM channel to the affected premises This prevents customers receiving a blank channel during outages 2 5 Simplified Block Diagrams DVIS INPUT VOLTAGE 120 VAC 230 VAC CURRENT RATING 2 4A 1 2A FREQ 50 60Hz RF IN RF IN TEST 10 dB 20 dB QAM CHANNEL DELETION FILTER DVISCD OPTIONAL RF OUT RF OUT TEST 20 dB 20 dB QAM DEMODULATOR TO DEMODULATOR PATCH CABLE VIDEO IN PLUG IN CARDS FAN POWER SUPPLY RJ 45...

Страница 13: ...ertion System Installation Operation Manual 2 5 2 6 Available Encoder Cards 2 6 1 DV1CE DV1CEM Single Channel SD Card 2 6 2 DV2CE DV2CEM Dual Channel SD Card 2 6 3 DV1HDA Single Channel HD SD Card Figure 2 5 Single Channel SD Encoder Figure 2 6 Dual Channel SD Encoder Figure 2 7 Single Channel HD SD Encoder ...

Страница 14: ...peration Manual 2 7 Available Input Output Cards 2 7 1 DV2DA Distribution Amplifier 2 7 2 DVDMQMB DVDMQMAC QAM Modulator 2 7 3 DVGIGE Gigabit Ethernet Card 2 7 4 DVFTXM Optical Transmitter Card Figure 2 8 2 Output A V Distribution Amplifier Figure 2 9 QAM Demodulator Figure 2 10 Gigabit Ethernet Output Card Figure 2 11 Optical Output Card ...

Страница 15: ...re cable channel would be deleted with a channel deletion filter and the entire existing channel would be lost Figure 3 1 Old Way Analog System One Channel contains one Program One channel is deleted A new program is modulated and reinserted All channels can be tuned by an Analog TV Tuner 1 PROGRAM 1 PROGRAM 1 PROGRAM ANALOG CHANNEL ANALOG CHANNEL ANALOG CHANNEL ANALOG TV All original channels bef...

Страница 16: ...y spectrum no New Way All Digital System One Channel can typically contain up to 10 programs One channel is deleted Any number of programs within that channel can be dropped One to Four new programs can be added modulated and inserted The new channel can only be tuned with a Digital Set Top Box DIGITAL CHANNEL DIGITAL CHANNEL DIGITAL CHANNEL PROGRAMS DIGITAL TV SET TOP BOX All original channels be...

Страница 17: ...eir usable bandwidth but in such a case only a very few passives are affecting the new QAM channel and the output may be increased slightly to compensate if required Figure 3 3 3 3 3 RF QAM Insertion Into Deleted Channel This application is intended for clear or encrypted QAM channels that have programming that is able to be sacrificed or for QAM channels that are designed for this program inserti...

Страница 18: ...incoming programs may be selected to be deleted even an encrypted program and in their place SD or HD programs may be inserted Replaced programs will be in the clear This has the benefit of retaining programs in the QAM that must remain and using the deleted program space to provide the local content to the property Only content payload is manipulated dropped replaced added All other data tables f...

Страница 19: ... reinsertion into the plant There are two main applications as illustrated in Figure 3 8 1 Fiber Back Haul This provides guaranteed signal quality link speed and bandwidth In this case a single mode SFP installed in the GigE Module may be used to transport the IP stream on the fiber 2 DOCSIS Modem Back Haul Not always possible to guarantee link speed and bandwidth which could vary therefore encode...

Страница 20: ...hese are not the only scenarios possible Please contact your ATX Networks Sales contact to discuss other possible variations based on different system layouts The sales contact will pass the query to the appropriate engineering department 3 5 1 General Applications for PON RFoG EDFA SPLITTER 16W 32W ONU ONT HUB FWD BC NC DIG RETURN PON PON MUX ITU PON REPEATER PON FWD RET OPTICAL COUPLER PON REPEA...

Страница 21: ...50nm Overlay 1550nm ONU ONT ONU ONT MDU 1550nm 1550nm Prior to Re Configuration Existing 1x16 or 1x32 Splitter Encoding QAM Modulation A V A V Optical Output Card DVISm 2x16 Or 2x32 1 16 RFoG PON with 1550nm Overlay 1550nm ONU ONT ONU ONT MDU 1550nm 1550nm 2x16 or 2x32 Splitter Replaces 1x16 or 1x32 Splitter ITU ITU ITU After Re Configuration DP in optical power level Optical Attenuator QAM Ch 126...

Страница 22: ...is a practical solution to obtain at same time optical power level difference between incident and inserted optical wavelengths Splitter 1xN ITU Filter ITU Filter ITU Filter Attenuator Splitter 1xN 1550nm 1 N 1550nm ITU 1550nm ITU 1550nm ITU Encoding QAM Modulation A V A V Optical Output Card DVISm 10dBm DP in optical power level QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 97 QAM Ch 98 Splitter 1xN 1550n...

Страница 23: ...l from the DVISm transmitter 1 Node configured with RPD module and Forward Path Receiver see Figure 3 14 2 Node configured with RPD module and external Forward Path Receiver Figure 3 15 Attenuator PON ITU Encoding QAM Modulation A V A V Optical Output Card DVISm 10dBm QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 97 QAM Ch 98 PON QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 98 Prior to Re Configuration After Re Co...

Страница 24: ...CHAPTER 3 FIELD APPLICATIONS 3 10 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 25: ...tronic Computer Data Processing Equipment ANSI NFPA 75 This equipment is intended for use in a fixed position and should be installed securely before operation is undertaken 4 3 Equipment Safety Grounding It is imperative that the cabinet be connected to a permanent building ground in a manner that will ensure that the exposed metal parts are constantly connected to ground even when the power cord...

Страница 26: ...to ensure that circulating currents are minimized to prevent interference on the RF signal This ground loop condition may be minimized by connecting the coaxial cable sheath grounding conductor to the same building ground point as the cabinet safety ground conductor attachment 4 5 Mounting 4 5 1 Panel Mounting The cabinet is intended to be mounted flat against the backboard only Be sure to provide...

Страница 27: ... in of clearance around the unit in order for proper venting and space for cables 2 Tape the template to the mounting surface in the exact location the unit is to be mounted 3 Pre drill mounting holes at the marked locations on the mounting surface this step may be skipped if installing on a wood backboard 4 In the holes install mounting fasteners capable of supporting 50 lb Maximum fastener size ...

Страница 28: ... equipment If shipped in North America a cord with a NEMA 5 15 grounded plug for 115 VAC is provided If it is necessary to operate the equipment on 230 VAC the installer must obtain an IEC cord with a NEMA 6 15 grounded plug for use in North America This may be obtained from ATX Networks or locally If shipped outside of North America the equipment will be shipped with an IEC cord set appropriate f...

Страница 29: ...rk should only be completed when the installer has completed configuration An incompatible configuration if it was installed or configured elsewhere may create a situation where output RF Levels are incompatible with the premises This may result in unintended service outages 4 8 1 RF Port Connectors The DVIS system has been designed to need a minimum of external support combiners or couplers In mo...

Страница 30: ...t to which the QAM modulator output is normally connected with a short jumper cable This access point is provided for convenience Refer to the Simplified Block Diagrams on page 2 4 for details if this port needs to be accessed for special applications RF Output This port is the final output the original incoming channels with the newly inserted channel included This is the reference point for sett...

Страница 31: ...ned 4 9 2 Video Port Connectors The MPEG 2 H 264 encoders are provided with a BNC connector for video input For convenience a BNC to RCA adapter is provided on each video input port as this is a common requirement in many installations 4 9 3 Video Input Levels Video Input level is expected to be 1 volt P P although a higher and lower signal voltage may be tolerated by adjusting the video level con...

Страница 32: ...e 15 1 4 12 Cable Management Bar The cable management bar may be used to organize and provide strain relief to cables entering the cabinet Be careful to not over tighten cable ties to avoid distorting the coaxial cables which could result in return loss discontinuities 4 12 1 Moving the Cable Management Bar The cable management bar can be mounted to the exterior of the cabinet to facilitate remova...

Страница 33: ... such access is made available often with a cable modem In this chapter we discuss the requirements for the computer required to manage the system how to connect to access the GUI and how to configure your computer if you are unfamiliar with that We also discuss the connection of a cable modem to allow remote access We conclude by briefly discussing the GUI itself FYI In this guide reference to DV...

Страница 34: ...ettings Displays configurable settings affecting the demod input frequency and all add drop configuration and MPEG stream analyzer controls Only active with demod card installed DVIS Update Facilitates importing of firmware updates as well as import of a previously exported configuration file Log Used for troubleshooting by ATX Networks support engineers Figure 5 2 Description of DVIS Device Confi...

Страница 35: ...rrent settings if you don t already know them so the network adapter may be readily returned to these values again a From the Control Panel open Network Connections and select the connection associated with the wired Ethernet adapter to be used for connecting to the DVIS Device e g Local Area Connection b Right click on the connection then select Properties c Select Internet Protocol TCP IP and cl...

Страница 36: ... DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual 6 Once logged in you receive the default DVIS Device Settings page shown in Figure 5 5 Figure 5 4 Login Dialog Figure 5 5 Default DVIS Page ...

Страница 37: ...ink is negotiated FYI If connectivity problems between the PC network port and the DVIS Device occur Ethernet link light does not illuminate check to be sure that you are using a known good network cable If the equipment is to be connected to a local cable modem for remote configuration or monitoring a standard Cat5e or better type cable will be required for the connection to the modem The cable r...

Страница 38: ...down then restart 6 An error messages will be displayed in the browser If Internet Explorer is being used a message box displaying request failed http status 12152 for 1 second then another error message The error message indicates that the DVIS Device IP address has been modified and therefore connectivity has been lost 7 Unplug the crossover cable from the GUI Ethernet port and connect a straigh...

Страница 39: ...tivity has been lost 7 Wait 2 minutes then open a new browser session with the GUI using the new IP address that was entered 5 6 5 Connecting Remotely In order to connect to the units remotely you need the IP address that the network port has been set to Depending on the method of setting the IP address acquire the address in the following ways If you know the address skip to 5 6 4 Static IP Addre...

Страница 40: ...or the unit Factory Default Username and Password Username Password atx atx 3 Upon validation of the login and password the GUI opens and displays the DVIS Settings page The unit is ready to be managed remotely 5 6 7 Static IP Address Assigned 1 Login to a computer with internet access If you are using the same computer that was used for direct connection to the unit remember to restore the comput...

Страница 41: ...s 192 168 0 23 Subnet Mask 255 255 255 0 Web Server Port 80 Gateway 192 168 0 1 5 8 Default Username and Password Factory Default Username Password Username Password atx atx FYI If the DVIS equipment has previously been configured with a different Username and Password use the appropriate values for this unit When the Username and Password are changed in the unit the factory default values are los...

Страница 42: ...CHAPTER 5 THE MANAGEMENT GUI 5 10 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 43: ...cussed along with limits and some suggestions as to what values are most applicable and why With the selection of some encoder types it will be seen that some parameters are greyed out meaning that these parameters are either not relevant or are preset FYI In this guide reference to DVIS infers DVIS and DVISm unless the model is specifically stated 6 1 Chapter Contents SD Encoder Cards HD Encoder ...

Страница 44: ...es Support for ETSI closed captioning is not yet implemented so changing this setting has not effect 6 3 HD Encoder Card Available as a single channel HD or SD encoder The type of hardware encoder that is plugged in will automatically be detected and reported in the GUI The options presented to be configured will be adjusted to only those available to the specific installed encoder 6 3 1 DV1HDA Av...

Страница 45: ...ering Convention 6 5 1 DVIS Model Each DVIS physical encoder slot is assigned a pair of port numbers in the GUI and there can be up to two encoders per installed card The first physical slot is assigned ports 1 2 the second slot is assigned ports 3 4 etc If an encoder card has only one encoder installed the port that would have been occupied by the second encoder is reported in the GUI as None 6 5...

Страница 46: ... adjustments required for the selected encoder in each of the dialogs or drop downs in the left column 3 Click Move to Table This stores the changes for the selected encoder but does not apply the settings 4 Repeat from step 2 for each encoder requiring configuration 5 When all encoders have been configured as needed click Submit All Ports to apply all of the settings changes simultaneously NOTE T...

Страница 47: ...ere are VWEB_NA NTSC Video SD MPEG 2 AC 3 audio VWEB_NA_1 NTSC Video SD MPEG 2 AC 3 audio VWEB_EU PAL Video SD MPEG 2 MPEG 1 L2 audio VWEB_EU_1 PAL Video SD MPEG 2 MPEG 1 L2 audio NXP Legacy NTSC PAL Video MPEG 2 w AC 3 MPEG1 audio ETH1000 GigE Output Card AN_HD HD SD MPEG 2 H 264 encoding Demod_nxp Legacy Demod Card Demod_dnq Demod Card 6 7 3 Detect Encoder Control Slot Previously Empty If an enc...

Страница 48: ... but consumes more bandwidth The entered value must be balanced against the number of other programs in the output MUX and the total amount of room within the MUX for each program FYI Although the HD resolution support is able to be set as low as 1000 kbps this low bit rate will not result in suitable quality and is only intended for the SD resolutions that this HD card supports Suitable quality f...

Страница 49: ...dard settings Setting Audio Volume SD Encoder The scale is 0 255 with the default setting of 150 The value represents a relative volume output and is not an absolute level If the volume as heard on a TV or other receiving device is too high or too low increase the value to increase the output volume or decrease the value to decrease the output volume Be careful to not increase the volume excessive...

Страница 50: ...device it is required to enable the PSIP feature on the MUX tab See 7 4 DVB SI Settings on page 7 2 to enable this feature FYI This parameter is only detected or used by end user devices that support PSIP tables 6 10 3 Virtual Minor Channel For a program in a QAM channel this is the program number within the previously defined Major channel This is the program number within the multiplex FYI For v...

Страница 51: ... Program Map Table PID Packet Identifier is a decimal number that uniquely identifies a PMT table in an MPEG 2 transport stream The PMT contains a data structure specifying which PIDs carry the video audio and data stream that collectively constitute the broadcast program This value often does not need to be changed from it s default value as it is automatically reported in the PAT table 6 11 Plat...

Страница 52: ...APTER 6 ENCODER SETTINGS TAB CONFIGURATION 6 10 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 53: ...s not configured on this page See IP Output Tab Configuration on page 12 1 for Ethernet configuration FYI In this guide reference to DVIS infers DVIS and DVISm unless the model is specifically stated 7 1 Chapter Contents Mux Settings Legacy STB Settings DVB SI Settings No Video Slide Enable 7 2 Mux Settings 7 2 1 Transport Stream ID 1 65535 ATransport Stream ID is a unique number describing the tr...

Страница 54: ...ource quality cable length connectors and the presence of distribution amps Using the internally generated timing signals is usually the most reliable method of sync recovery but in some circumstances better results maybe achieved by using the external baseband sync signal if vertical rolling is experienced In this case click the selection box This setting is not directly related to legacy STBs 7 ...

Страница 55: ...mer premise equipment should be checked first In some situations this may help prevent unnecessary service calls for the DVIS platform Once this feature is enabled by ticking the box a menu is activated which allows selection of either the default slide or a custom slide 7 5 4 Custom Slides Custom SD slides should first be created using our online Video Loop Creation Tool available in the Resource...

Страница 56: ...CHAPTER 7 MUX TAB CONFIGURATION 7 4 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 57: ...RF Frequency 15000 975000 kHz Enter the required QAM output channel center frequency here in kHz without any decimals or commas This supports STD IRC and HRC channel plans The limits of tuning are 30 MHz to 960 MHz NOTE Uniform RF performance as per published spec is available between 30 MHz and 960 MHz The areas close to lowest highest tunable range fall in the roll off of the operating range and...

Страница 58: ...to 26dB in 1dB steps The output level of the QAM carrier is 57 5dB 1 5dB with this attenuator set at 0dB 8 1 6 Interleaving This setting is only available for the QAM B mode The interleaving may be adjusted if required though it will not normally require changing from the default value of I J 128 1 Supported values listed here are defined by the standard I J 64 2 I J 32 4 I J 16 8 I J 8 16 I J 128...

Страница 59: ... 9 Maintenance Tab Configuration From this page the GUI network configuration settings may be set Password and Username assess is also changed here FYI In this guide reference to DVIS infers DVIS and DVISm unless the model is specifically stated 9 1 Chapter Contents DVIS Information DVIS Hardware Status SNMP Settings Export Settings Network Settings Figure 9 1 Maintenance Tab ...

Страница 60: ...may be manually set to any temperature between 0 75 C This is the temperature at which an SNMP trap is sent to the SNMP manager if installed and configured NOTE Setting this temperature artificially low is not recommended When the DVIS equipment internal temperature reaches this limit internal power is switched to a lower power mode and the unit will remain in this mode to prevent damage to the ha...

Страница 61: ...ich will receive the SNMP traps Only one SNMP manager may be specified 9 4 4 SNMP Port By default the DVIS assigns port 161 for sending and receiving requests This is the default and commonly used port for SNMP messaging SNMP uses UDP User Datagram Protocol 9 4 5 SNMP MIB If you want to implement SNMP monitoring you will need the SNMP MIB Get this by requesting it from ATX Networks technical suppo...

Страница 62: ...eatures and therefore different fields for setting parameters export and upload will only work reliably and correctly if the originating and receiving DVIS are running the same firmware version It is obvious that there will be problems if originating and receiving device don t have same feature set and it will not be known by the device how to configure settings 9 6 9 Settings Selection The DVIS p...

Страница 63: ...et exported and later loaded in other DVIS NOTE Because the Demod and MUX Settings page uses data from an incoming QAM in a specific QAM RF distribution network exporting and loading these parameters only makes sense if the receiving DVIS operates in the exact same QAM RF network Otherwise in a different QAM RF network this export settings file won t work because the QAM channels programs frequenc...

Страница 64: ...wn location on the PC You may accept the offered file name or change it in any way you want to personalize it to identify the DVIS it is saved from Without renaming every DVIS export file will be named identically 8 This file can be used later to be uploaded into a DVIS through the DVIS update page in same way as new firmware would be loaded The execution of such uploaded file happens in same way ...

Страница 65: ... to allow the product to work properly behind some firewall configurations the port used for access may need to be changed If the port is changed to 8000 for example the product would then be accessed by a web browser with the following address notation http xxx xxx xxx xxx 8000 where the actual public IP address replaces the x s 9 7 3 Subnet Mask A subnet mask must be set to define what part of t...

Страница 66: ...s allowed to modify all settings The dialogue that opens when you click Change User Password button allows the user name and password to be modified After changing the settings click Send to apply the new settings The DVIS GUI will close and you will be requested to log in under the new credentials FYI If the Username or Password have been changed and subsequently forgotten there is a way to recov...

Страница 67: ...ess the model is specifically stated FYI The Demod and Mux tab will be activated only if a demod card is installed If there is no demod installed this tab will be greyed out in the GUI FYI The DVIS platform can only accommodate one DEMOD card 10 1 Chapter Contents Quick Guide to Demod Mux Configuration Demod Mux Settings Demodulator Settings Demodulator Settings Buttons Add Drop Settings Add Drop ...

Страница 68: ...ick Demodulator Settings button 4 Set QAM type QAM Mode and Channel Center Frequency These values will be copied into Demod Settings when tuning is finished 5 Click the Tune button The tuning process will take some time If the QAM can be tuned the indicators which are initially red will turn green The tuner is also determining signal quality during this time 6 When lights have turned green and BER...

Страница 69: ...annel will show None 5 Click Set Bit Rates DVIS will analyze the incoming stream and attempt to assign the highest bit rate to each added AV Channel that the available space will allow FYI The bitrate computed in step 5 will be assigned to each program in AV Channel Bit Rate column Since the algorithm is assigning all available bitrate headroom it might happen that these values are extremely high ...

Страница 70: ... marks 10 4 4 Symbol Rate 2608 6956 The symbol rate of the QAM channel For QAM B for selected QAM mode there is only one valid symbol rate which is automatically entered For QAM A C several possible symbol rates are preset and there is a possibility to enter a user defined number as well 10 4 5 BER This is the measured Bit Error Rate or Bit Error Ratio on the tuned QAM channel This value should be...

Страница 71: ...the Demodulator Setting section 10 6 Add Drop Settings This section displays the local encoder settings in the Add Drop mode only This is where local encoder video and audio encoding bit rates and program numbers are set when the add drop mode is activated If the Add Drop mode is not being used encoder parameters are set on the Encoder Settings page In Add Drop mode some parameters can still be se...

Страница 72: ...automatically assigns a bit rate that exceeds max allowed bitrate manually set it to less A higher bit rate equates to higher quality video transmission but setting a high bit rate will not improve low quality video presented to the encoder input 10 6 4 Audio Bit Rate This is the bit rate of the audio program Depending on the encoder card installed default values will be available to be chosen as ...

Страница 73: ...0 7 5 Start Control This reads the settings saved with the Configure control and applies the settings to the multiplexer NOTE Clicking Start is a service affecting operation 10 8 PID Display Tree The PID Display Tree is an MPEG stream analyzer display of the incoming programs detected in the received QAM transport stream PAT and PMT tables See Figure 10 9 for an example of the PID tree display Onl...

Страница 74: ...PMT Bit rate The bit rate of the PMT table Information only 10 8 9 ES Type 13818 2 Video The stream analyzer will determine the video stream type and display it here In this example the stream is detected as 13818 2 Video The number 13818 2 is the standard that defines MPEG 2 video If your system carries different video this will reflect the video detected ES means Elementary Stream Each program s...

Страница 75: ...nates the modulator RF output in the bypass state All 3 switches always act together 11 1 RF Bypass Operation An RF switch controller monitors the RF output level of the built in QAM modulator and controls the state of the bypass switches There are 3 conditions where RF bypass will occur In the event of an internal QAM modulator failure where the RF output level drops below a pre determined thresh...

Страница 76: ...panel to illustrate the state of the bypass switches highlighted with clear labeling 11 3 1 Power Indicates that power is applied to the RF switch controller 11 3 2 Active Indicates when the bypass switches are in the bypass state and will illuminate under the following conditions QAM modulator RF output has dropped below the preset threshold During unit power up for 90 Seconds Figure 11 1 Front P...

Страница 77: ... then SPTS multiplexes may be created for each program In IP output only mode the user can select either SPTS or MPTS transmission but not a mixture of both See 12 13 Stream Settings on page 12 8 to activate the SPTS feature FYI Activation of the IP Output tab requires that an IP Card be installed If there is one installed check in the Encoder Settings on page 6 1 to see that the IP Card is detect...

Страница 78: ...ts 2 DVISm and 5 DVIS only If the GbE card has just been inserted and the GUI IP Output tab is greyed out the Ethernet functionality must first be activated That is done on the Mux tab see Mux Settings on page 12 1 The procedure is shown in Figure 12 2 The DVIS can produce Ethernet only or RF only outputs or both simultaneously features that are also activated on the Mux tab Figure 12 2 Activate t...

Страница 79: ... 12 6 for specific details on this 12 4 Gigabit Ethernet Card Fundamentals 12 4 1 SFP Support The card supports two SFP modules Small Form Factor Pluggable allowing single mode and multi mode optical modules to interface to the GbE ports providing long range and secure interfaces to switches routers and remote sites Many types and manufacturers of SFP have been tested with good results but because...

Страница 80: ... is used this is the address to use for a reservation in the DHCP server for the video output device 12 6 4 Firmware Version The firmware version installed on the Gigabit Ethernet card for information only 12 7 Source IP Settings This section sets the physical IP address configuration for the SFP and Electrical Ethernet ports All ports are replicated in an integrated switch so there is only one IP...

Страница 81: ...ed is not found the transmission will default to multicast If this box is ticked The Ethernet interface will not need to find the destination IP address before beginning transmission It will assume that there are multiple receivers of the stream The stream will be multicast to the address specified 12 9 Protocol Settings In this section some configuration settings for the IP protocol may be change...

Страница 82: ...card supports automatic creation of 2 VLANs when this feature is activated See 12 3 Support for VLAN Tagging on page 12 3 for further information about the VLAN Tagging option The Figure 12 9 summarizes the operation of the DVIS implementation of VLANs to assist in understanding and configuring the feature 12 10 1 Active VLAN This activates the use of VLANs for transport stream transmission and ac...

Страница 83: ...ort and the card connector This means that the MUX output is connected to an internal switch in the GigE Card MUX output then flows to both physical trunk ports the ports labeled 1 These ports reside on the internal GbE switch so either may be used as the trunk output 2 Management LAN Both physical Ports 2 of the GbE card are configured on this Virtual LAN Either of these ports connect to the Mana...

Страница 84: ...ivated on the Encoder Settings tab will be available to configure For information on that see Encoder Settings Tab Configuration on page 6 1 12 13 2 Enable Constant BR Out Configures the multiplexer to output a constant bit stream at a defined data rate without regard to the actual payload data rate This may be defined if a STB or other receiving device requires a bit stream at a defined rate If t...

Страница 85: ...e discovered types This is useful when a card type has been changed or a new card is installed This is not a service affecting operation 12 14 2 Submit Button NOTE This is a service affecting operation This control applies all of the changes made on the IP Output tab and makes the changes part of the working configuration of the DVIS system If changes have been made click Submit button before navi...

Страница 86: ...CHAPTER 12 IP OUTPUT TAB CONFIGURATION 12 10 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 87: ...s no demod card see Figure 13 6 NOTE The fiber optic transmitter card does not appear in the GUI and only derives power from the motherboard connections 13 2 2 Laser Test Points There are laser test points on the front panel of the transmitter which can be measured with a digital voltmeter that allow laser performance measurement without use of a power meter thus avoiding outages These test points...

Страница 88: ...e output selection to RF Only For more information about Mux tab settings refer to 7 Mux Tab Configuration on page 7 1 2 Click the Submit button to save any changes made on the page 3 Refer to the RF Output tab of the GUI Figure 13 3 to determine the RF channel that the DVIS is configured with or if it has not yet been configured do that now For more information about RF Output settings see 8 RF O...

Страница 89: ...e feed to the Optical Transmitter and must never exceed 48dBmV A higher QAM level into the Optical Transmitter Card will overdrive the transmitter and introduce distortions i e degrade MER performance of resulting signal 9 After having correctly set the QAM level at 48dBmV disconnect the QAM Level Meter and connect a coaxial jumper cable between the front panel MODULATOR OUTPUT port and the Optica...

Страница 90: ...power of the incident channels NOTE In the RPD based nodes scenario there is no ΔP The optical level has to be set to accommodate Forward Path Receiver input specifications 13 4 2 Setting Optical Insertion Level ΔP shall be between 10 to 13dB Inserted power is below the incident power at the insertion point Different end devices ONT ONU Forward Path Receiver may require different ΔP It is advisabl...

Страница 91: ...m Overlay 1550nm ONU ONT ONU ONT MDU 1550nm 1550nm Prior to Re Configuration Existing 1x16 or 1x32 Splitter Encoding QAM Modulation A V A V Optical Output Card DVISm 2x16 Or 2x32 1 16 RFoG PON with 1550nm Overlay 1550nm ONU ONT ONU ONT MDU 1550nm 1550nm 2x16 or 2x32 Splitter Replaces 1x16 or 1x32 Splitter ITU ITU ITU After Re Configuration DP in optical power level Optical Attenuator QAM Ch 126 QA...

Страница 92: ... a practical solution to obtain the required ΔP optical power level difference between incident and inserted optical wavelengths Splitter 1xN ITU Filter ITU Filter ITU Filter Attenuator Splitter 1xN 1550nm 1 N 1550nm ITU 1550nm ITU 1550nm ITU Encoding QAM Modulation A V A V Optical Output Card DVISm 10dBm DP in optical power level QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 97 QAM Ch 98 Splitter 1xN 1550...

Страница 93: ...igure 13 10 2 Node configured with RPD module and external Forward Path Receiver Figure 13 11 Attenuator PON ITU Encoding QAM Modulation A V A V Optical Output Card DVISm 10dBm QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 97 QAM Ch 98 PON QAM Ch 95 QAM Ch 96 QAM Ch 99 QAM Ch 98 Prior to Re Configuration After Re Configuration Figure 13 10 Insertion Ahead of RPD Based Node PON ITU QAM Ch 95 QAM Ch 96 QAM C...

Страница 94: ...CHAPTER 13 OPTICAL OUTPUT 13 8 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 95: ...sword Reset Process 14 2 Types of Firmware Files A brief description of the files that may be obtained 14 2 1 System Upgrade Recovery File This is a file that is used to bring the DVIS up to the latest firmware revision and is referred to as a firmware upgrade This file may be used even if the equipment has a very old version of firmware installed as it completely replaces all files on the DVIS pl...

Страница 96: ...as the unit from which it originates Making this backup is not service affecting and it is recommended that the settings be exported and saved whenever the system configuration changes The settings file is exported from the Maintenance tab Figure 13 2 illustrates what to do NOTE If a firmware upgrade is undertaken it will not be possible to use an exported configuration made as a backup since feat...

Страница 97: ... location on the Management Computer The upgrade file is named with the same name as the version of the upgrade although it may be contained in a zip wrapper Extract the firmware file within the zip archive and save it in a convenient location on the Management Computer This recovery file is in tgz format and is itself an archive format It should not be modified in any way or extracted further tho...

Страница 98: ...e unit will present the Upload Done page shown in Figure 13 4 6 When the upload has finished file installation begins automatically The amount of time required for the firmware file installation may vary depending on factors such as link speed and type and size of upgrade file 7 Close the browser window 8 When installation has completed the unit reboots indicated when the fans shut off for a few s...

Страница 99: ...ware versions NOTE By default the DVIS IP address will be reset to 192 168 0 23 so it will be necessary to configure a computer on the same subnet to allow uploading the file using an address between 192 168 0 24 and 192 168 0 255 14 7 2 Obtain and Save Firmware Upgrade Obtain the appropriate recovery firmware file and save it in a known location on the Management Computer This file is in zip form...

Страница 100: ...ss bar indicates the percentage completion 0 to 100 When the upload is finished the Upload Done page appears in the web browser as shown in Figure 13 9 and file installation on the DVIS begins automatically 3 Close the web browser 4 When installation has completed which can take several minutes the unit reboots indicated when the fan shuts off for a few seconds and then restarts After a few second...

Страница 101: ... Version page will appear 2 Click Browse navigate to the folder on your computer where you saved the settings tgz file or whatever name you may have given it and click Open The file name and location appear in the selection box 3 Click Update to begin uploading the file to the DVIS A progress bar indicates the percentage file upload completion 0 to 100 4 When file upload is complete the DVIS will ...

Страница 102: ...ode is reached by pressing and holding the RESET button for several seconds until the fans stop running The button is located on the front panel of the DVIS beside the Management IP port and is covered from the factory by a small adhesive dot to prevent inadvertent use One fan will start running again while the other will remain idle In reset mode the IP address setting of the Management IP port a...

Страница 103: ...rt reverts to 192 168 0 23 14 9 5 Connect to GUI 1 Open an Internet Explorer browser window and enter http 192 168 0 23 site in the address field 2 When the login screen appears enter atx for both the Username and Password see Figure 13 14 3 Upon validation of the login and password the DVIS Recovery page appears 14 9 6 Upload Password Reset Firmware 1 Click Browse navigate to the location of the ...

Страница 104: ...than the factory set address the original will be restored When the login screen appears enter atx for both the Username and Password see Figure 13 17 The DVIS Encoder Settings page appears see Figure 13 18 6 Click Maintenance from the menu bar and verify that Version has not changed 7 Change the username and password to whatever is required by your system For details on doing that see 9 8 1 Chang...

Страница 105: ...he fan in position insert the four retaining screws and tighten using a Phillips screwdriver 2 Insert the connector into the adjacent receptacle 15 3 Field Replacement of Channel Deletion Filter 15 3 1 Filter Removal To remove the QAM Channel Deletion filter from the DVIS unit 1 Open the DVIS cabinet and unscrew the two thumb screws securing the filter on the right front side of the front panel 2 ...

Страница 106: ...tion Be careful to align the circuit board of the card with the yellow paint indication above the card when re inserting the cards DVIS DVISm Card Support Card Type DVIS Supports in Slots DVISm Supports in Slots Single Channel Encoder 1 2 3 4 5 1 2 Dual Channel Encoder 1 2 3 4 5 1 2 Demodulator 5 3 Gigabit Ethernet 3 5 3 Fiber Optic Transmitter 1 2 3 4 5 1 2 3 Distribution Amplifier Card 1 2 3 4 5...

Страница 107: ... and bottom of the card 3 Gently slide the card out of the slot 15 4 2 Card Insertion 1 Align the card edges with the yellow guidelines above and below the card slot 2 Gently slide the card into the slot until the rear edge of the card is seated in the connector at the back of the card slot 3 Tighten the thumbscrews at the top and bottom of the card Figure 14 4 Release Screw and Gently Pull Card O...

Страница 108: ...two pin AC input connector and ground spade connector at the right side of the supply see Figure 14 7 3 Lift the supply and disconnect the six pin DC output connector at the left side see Figure 14 8 15 5 2 Install Power Supply 1 Connect the six pin connector at the left side of the supply 2 Connect the two pin connector and spade lug at the right side of the supply 3 Insert the top edges of the s...

Страница 109: ...ubleshooting the equipment problem 16 1 Error Codes The following chart displays the Error Codes that may appear in the GUI web browser Error code Operation Error description 404 HTTP Cannot load page as requested 500 HTTP Unknown HTTP request 502 HTTP Unknown POST request 503 Configuration Unknown A V port 504 Configuration Cannot access shared memory 506 Configuration Cannot open configuration f...

Страница 110: ...CHAPTER 15 TROUBLESHOOTING 16 2 MDU Solutions DVIS DVISm Digital Video Insertion System Mini Digital Video Insertion System Installation Operation Manual This page intentionally left blank ...

Страница 111: ...rning a failed module to the factory Digital Video Products DVIS DigiVu UCrypt VersAtivePro TECHNICAL SUPPORT Tel 905 428 6068 press 3 then press 1 Toll Free 800 565 7488 press 3 then press 1 USA Canada only Email digitalvideosupport atxnetworks com CUSTOMER SERVICE ATX Networks 1 501 Clements Road West Ajax ON L1S 7H4 Canada Tel 905 428 6068 press 1 Toll Free 800 565 7488 press 1 USA Canada only ...

Страница 112: ...n Canada Rev 11 17 ANW0967 1 501 Clements Road West Ajax ON L1S 7H4 Canada Tel 1 905 428 6068 Toll Free 1 800 565 7488 Fax 1 905 427 1964 Toll Free Fax 1 866 427 1964 www atxnetworks com support atxnetworks com ...

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