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APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persist, then consult your service provider.
A.1.1 UPS
The LED and the acoustic signals are a profit tool to individualize immediately
possible problems
Situation
Check Items
Solution
No indication and alarm
even though the mains is
normal.
1.
The AC input power is not
connected well.
2.
The AC input is connected
to the UPS output.
1.
Check if input power
cord firmly connected
to the mains.
2.
Plug AC input power
cord to AC input
correctly.
The icon
and the
warning code
flashing on LCD display
and alarm is sounding
every second.
EPO function is activated.
Set the circuit in close
position to disable EPO
function.
The icon
and
flashing on LCD
display and alarm is
sounding every second.
Line and neutral conductors
of UPS input are reversed.
Rotate mains power
socket by 180° and then
connect to UPS system.
The icon
and
flashing on
LCD display and alarm is
sounding every second.
The external or internal
battery is incorrectly
connected.
Check if all batteries are
connected well.
Содержание host power 1101rc
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