Highly Reliable SYSTEMS High-Rely Classic 10 Bay Rackmount Manual Download

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Highly Reliable Systems

High-Rely Classic

5 Bay Mini-Tower

and

5-10 Bay Rack Mount

eSATA/USB 3.0

Disk Based Backup Systems

Documentation V1.1

Summary of Contents for High-Rely Classic 10 Bay Rackmount

Page 1: ...ghly Reliable Systems High Rely Classic 5 Bay Mini Tower and 5 10 Bay Rack Mount eSATA USB 3 0 Disk Based Backup Systems Documentation V1 1 1 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 2: ... Not all eSATA ports are created equal For maximum compatibility we recommend that only controllers based on the Silicon Image chip sets be used Other eSATA ports may only recognize the first drive in a multi drive system or may not function at all Ports should support Hot Swap and port multiplier capabilities If you are using multiple trays in the single bay of your High Rely in PM JBOD mode you ...

Page 3: ...iodically 12 6 3 Backing up Multiple Servers 12 7 Operation 14 7 1 Working with backup software 14 7 1 1 HRDM2 15 7 2 Inserting Removing Media 18 7 3 Reading Setting Media Display 20 8 Troubleshooting 23 9 High Rely product line please visit our website at www high rely com or see page 2 of HR Documentation SATAV2 2 the manual for the 1 Bay Slimline 5 Bay 7 8 and 10 Bay high rely models 24 10 Cont...

Page 4: ...expensive robotic tape library systems This is traditionally accomplished by assigning one bay for each backup session in a repeating period For example Monday through Friday where each day is designated a drive and thus an entire week s backup can occur without human intervention to replace media The High Rely Multi bay Classic systems and helper software were designed to make configuring your ex...

Page 5: ... Disk The actual hard disk drive where data is stored Tray The removable cartridge which holds the hard disk Media The assembly of the hard disk in the tray Receiver Also referred to as the bay The slot where the Media is inserted 5 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 6: ... 10 Bay RM 6 Copyright 2011 by Highly Reliable Systems All rights reserved Power Indicator Lit when power is on Power switch Push on push off type Power Indicator Lit when power is on No front power indicators on 10 bay Power switch Rocker Type No front power switch on 10 Bay ...

Page 7: ... 2 Back side of 5 Bay MT 7 Copyright 2011 by Highly Reliable Systems All rights reserved Auxiliary Chassis Cooling Fan Power Supply Cooling Fan ESATA USB 3 0 Back Panel Power Supply Voltage Selector Standard Business Machine AC Power Cord Socket ...

Page 8: ...right 2011 by Highly Reliable Systems All rights reserved Auxiliary Chassis Cooling Fan ESATA USB 3 0 Back Panels only 1 if 5 bay model Standard Business Machine AC Power Cord Socket Power Supply Voltage Selector Power Supply Main Power Switch ...

Page 9: ...eeps the USB connection to the host open If at any point all Media are powered down removed such that none remain on it maybe necessary to power cycle the unit after Media is inserted in order for the host to see the drives again This is not an issue and this process is unnecessary if your unit is connected via eSATA Also when connected via USB whenever a Media is inserted or removed it is normal ...

Page 10: ...nnector Only one maybe plugged in at a time If you switch from USB to eSATA or vice versa you must wait at least 10 seconds after removing one cable before plugging in the other If after switching cables no devices appear try power cycling the unit If that fails look back to the host controller for issues 8 Look for new volumes to appear using Windows Drive Management If the drive is not formatted...

Page 11: ...aker Off Audible Alarm during degraded or failed conditions On Audible alarm is muted EZ On Auto rebuild to spare drive Off Rebuild to fresh drive when inserted RAID Type Description M2 M1 M0 JBOD Individual Volumes Off Off Off RAID 0 All installed volumes are Striped On On On RAID 1 or 10 Mirror Mirror s installed drives 2 drives for mirror 4 drives for RAID 10 On On Off RAID 3 RAID 3 functionali...

Page 12: ...ery two weeks 6 2 Mon Fri Sun with full backups periodically In this scenario the user is using backup software with a incremental feature which allows it to backup only data that has changed in multiple sets For this example the user has a 5 bay unit and has 15 pieces of media The user is doing a complete backup every week and incrementals during the week He has the software set up to place the i...

Page 13: ...ckup at the same time otherwise the network connection to the machine the High Rely is on can become swamped and the jobs may not complete or connection problems could occur 13 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 14: ...SATA everything works as you would expect when you install a media a drive shows up on the host and dissappears when you remove it But on USB whenever a media is inserted or removed all drives go off line and then return Thus if your software is configured to use more than one drive at a time and that drive must stay attached there maybe issues when you swap media Also if your software needs to us...

Page 15: ...ion does not completely cover the details of working with HRDM2 which are in the help files in the application However it does cover basic installation Installation 1 Run setup exe from your installation disk or downloaded zip file 2 Follow the installation wizard prompts Setup 1 The drive manager service is configured to start automatically at boot time It will appear in your services window as s...

Page 16: ...e file called HRDM INI which is located in the same folder that you installed the program in using the Install Wizard Default location is C Program Files Highly Reliable Systems HRDM2 HRDM2 ini 16 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 17: ... one such entry per line as shown here 5 Save the file 6 Any changes made to the HRDM2 ini file require newly configured media to be restarted before changes will take effect This means if a drive s Volume Serial Number is added to the HRDM2 ini file after the drive is turned to the on position then it needs to be restarted before the new assignments will take effect 17 Copyright 2011 by Highly Re...

Page 18: ... hot swap or warm swap SATA I drives because before a drive is removed it is powered down safely by turning the key lock on the front of the unit This technique allows even SATA I drives drives to be removed and installed while computer power is on Hot swapped To insert the media first make sure the lock is in the unlocked position position C Proper orientation of the removable drive is with the b...

Page 19: ...rive light up and possibly hear the hard drive spin up If you do not the drive is not seated properly Remove it and try re seating it Once you have successfully powered up the drive you should flip the lock cover to the fully closed or D position Once the drives spin up Windows should recognize the new drive and will dynamically assign a drive letter to your new media Removing the media is the exa...

Page 20: ...n numeric display is showing temperature 6 Digit display Displays temperature normally 7 Down arrow positioned above down button 8 Hour Indicator On when numeric display is showing days hours of operation 9 Degrees Symbol On when numeric display is showing temperature 10 Decimal Point 11 Up arrow positioned above up button 12 Day Indicator On when numeric display is showing days hours of operation...

Page 21: ... units this features is disabled and depends on the actual temperature to be above the setting to cause an alarm Temperature Alert Display If the temperature exceeds the factory setting of 130 degrees F the screen will show the alert symbol 3 In addition the thermometer symbol 5 will blink and an audible alarm will sound Programming the Temperature Alarms From the Normal display you can press SET ...

Page 22: ...ng The temperature has exceeded the alarm threshold The High Rely alarm circuitry has malfunctioned Hit any blue button to silence the alarm Then determine what caused the error condition and correct it Replacement fans and drive trays are available from Highly Reliable Systems 22 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 23: ...t database also on our website before contacting our technical support department 3 Drives mysteriously dissappear after being present Many troubles can occur which cause this There can be a device conflict a new piece of software or virus is interfering with disk devices a component in the unit or media is loose cables are loose the USB or eSATA cable connecting the device may not be defective or...

Page 24: ... please visit our website at www high rely com or see page 2 of HR Documentation SATAV2 2 the manual for the 1 Bay Slimline 5 Bay 7 8 and 10 Bay high rely models 24 Copyright 2011 by Highly Reliable Systems All rights reserved ...

Page 25: ...tact Contact Information Highly Reliable Systems 1900 Vassar Street Reno Nevada 89502 2109 TEL 775 329 5139 FAX 775 322 5397 www high rely com 25 Copyright 2011 by Highly Reliable Systems All rights reserved ...

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