Troubleshooting
B-1
Appendix B
Troubleshooting
Because a typical computer system consists of many different parts,
difficulties may arise from a combination of items. Check the following
list and find a symptom that’s similar, then try the suggested solution.
Video is unstable.
•
Check that you’re using the
correct
broadcast standard format
(NTSC, PAL, or SECAM) — see
Video
in “Setting up ATI-TV”
on page 3-5.
•
Check the
quality of your incoming TV signal
on another
receiver; bad reception may be the cause.
Video is in black and white only.
•
Check the
connectors
setting to make sure you’ve selected the
correct input
(CATV, Composite, or S-Video) for your video
source device — see
Video
in “Setting up ATI-TV” on page 3-5.
No video or audio.
•
Check that the
audio and video connectors are securely plugged
into the correct jacks
. — see “Setting up ATI-TV” on page 3-5.
•
Check that the ATI-TV
card is securely seated in its slot
.
•
Check the
AMC and audio cables
to make sure all connectors are
securely plugged into the correct jacks.
No audio.
•
Ensure that another
Windows audio program
is not muting the
sound.
•
Check the
mixer line input setting
in the audio software provided
with your sound card.
Captured images have jagged edges.
•
If you’re capturing One Field (non-interlaced), images may
appear jagged. Click Both Fields in the Video dialog — see
Video
in “Setting up ATI-TV” on page 3-5.
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