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VC010 / VC060 / VC080 User Manual

35

Technical Support

International

Š

For online technical support – including troubleshooting, documentation, 
and software updates: 

http://eservice.aten.com

Š

For telephone support, see 

Telephone Support

, page iii.

North America

When you contact us, please have the following information ready beforehand:

Š

Product model number, serial number, and date of purchase.

Š

Your computer configuration, including operating system, revision level, 
expansion cards, and software.

Š

Any error messages displayed at the time the error occurred.

Š

The sequence of operations that led up to the error.

Š

Any other information you feel may be of help.

Email Support

[email protected]

Online 
Technical 
Support

Troubleshooting
Documentation
Software Updates

http://www.aten-usa.com/support

Telephone Support

1-888-999-ATEN ext 4988

vc010-060-080.book  Page 35  Wednesday, September 5, 2018  6:39 PM

Содержание VC010

Страница 1: ...VGA DVI HDMI EDID Emulator VC010 VC060 VC080 User Manual vc010 060 080 book Page i Wednesday September 5 2018 6 39 PM ...

Страница 2: ...VC010 VC060 VC080 User Manual ii www aten comwww aten com www aten com vc010 060 080 book Page ii Wednesday September 5 2018 6 39 PM ...

Страница 3: ...rea is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Warning Operation of this equipment in a residential environment could cause radio interference This device...

Страница 4: ...r purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to ...

Страница 5: ...and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VC010 VC060 VC080 since this manual was published Please visit our website to download the most up to date version Copyright 2012 2014 ATEN International Co Ltd Manual Date 2018 09 05 ATEN and the ATEN logo are registered tra...

Страница 6: ...vice s 3 Display Device 3 Cables 3 Components 4 Rear View 6 2 Hardware Setup Installation 7 Installing the RS 232 Controller 8 3 Operation Overview 9 EDID Panel Selection 9 EDID Learn Pushbutton 9 EDID Wizard 10 EDID Wizard Menu 10 Main Page 11 Summary Screen 12 EDID Programming 15 Editing EDID Sets 16 EDID 17 Detail Timing Display Description 18 Monitor Description 1 18 CEA 19 Audio Data 20 vc010...

Страница 7: ...ring Off and Restarting 25 4 The Firmware Upgrade Utility Introduction 27 Preparation 28 Starting the Upgrade 29 Upgrade Succeeded 31 Upgrade Failed 31 Firmware Upgrade Recovery 32 Appendix 33 Safety Instructions 33 Technical Support 35 International 35 North America 35 Specifications 36 Limited Warranty 37 vc010 060 080 book Page vii Wednesday September 5 2018 6 39 PM ...

Страница 8: ...ibed Chapter 2 Hardware Setup describes how to set up your VC010 VC060 VC080 installation The necessary steps are provided Chapter 3 Operation explains the fundamental concepts involved in operating the VC010 VC060 VC080 via the front panel pushbuttons remote controlled On Screen Display OSD or through the RS 232 serial interface Chapter 4 The Firmware Upgrade Utility explains how to use this util...

Страница 9: ...press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means ...

Страница 10: ...VC010 VC060 VC080 User Manual x vc010 060 080 book Page x Wednesday September 5 2018 6 39 PM ...

Страница 11: ...to emulate and store the EDID of a video display providing constant and reliable EDID data for the a VGA DVI HDMI source device to efficiently optimize video resolution The VGA DVI HDMI EDID Emulator provides three flexible methods for selecting and switching between EDID configurations Default Mode Programming Mode and Learning Mode A user can quickly view store and manage EDID settings using an ...

Страница 12: ...s Dolby True HD and DTS HD Master Audio VC080 only Automatically manages EDID communication between connected devices Employs signaling rates up to 10 2 Gbits in support of 4K display Built in LED indicator to easily identify the EDID settings being used Supports popular Wide Screen formats Fully compliant with DVI Digital supports transmission of Single Link and Dual Link signals VC060 only Intel...

Страница 13: ...ed source device VC080 HDMI Type A connector s Display Device One of the following depending on the unit you have VC010 A display device with a HDB 15 Female connector VC060 A DVI enabled display device VC080 HDMI display device or receiver with an HDMI Type A input connector Cables Firmware Upgrade cable One of the following depending on the unit you have VC010 VGA cable VC060 DVI I or DVI D cabl...

Страница 14: ...r via the EDID Wizard and stored for later use as 2 3 or 4 See EDID Wizard page 10 for steps on how to configure the EDID settings via the EDID Wizard 2 Learn Select Pushbutton Press this button to cycle through the EDID settings stored in the unit See EDID Panel Selection page 9 for details You can also use this pushbutton to automatically store the active display s EDID for later use See EDID Le...

Страница 15: ... the provided RS 232 Configuration Cable to this port and the other end to your PC s serial port for RS 232 Command Control 2 VGA IN port DVI IN port HDMI IN port Connect your VGA DVI HDMI source device to this port VC010 VC060 VC080 1 2 1 2 vc010 060 080 book Page 5 Wednesday September 5 2018 6 39 PM ...

Страница 16: ...T port DVI OUT port HDMI OUT port Connect your VGA DVI HDMI display to this port 2 Power Jack Plug in the power adapter to the power jack and use the switch to power on the VC010 VC060 VC080 VC010 VC060 VC080 1 2 1 2 vc010 060 080 book Page 6 Wednesday September 5 2018 6 39 PM ...

Страница 17: ...MI Out port on the rear of the VC080 2 Connect the source device s to the front panel port as follows For VC010 use an HDB 15 cable to connect the VGA source device s to the VGA In port on the VC010 For VC060 use a DVI cable to connect the DVI source device s to the DVI In port on the VC060 For VC080 use HDMI cables to connect the HDMI output ports on the source device s to the HDMI In port on the...

Страница 18: ...S 232 Controller You can access and configure the VC010 VC060 VC080 EDID Wizard AP through the RS 232 serial interface Use the RS 232 configuration cable and connect one end to the VC010 VC060 VC080 RS 232 port and the other end to the serial port of your PC Note To configure the VC010 VC060 VC080 through the EDID Wizard see page 10 VC010 VC060 VC080 VGA Output Device 1 DVI Output Device 1 HDMI Ou...

Страница 19: ...ault configuration LED 1 3 the EDID is customized see the next section for details on how to customize and store EDIDs for later use EDID Learn Pushbutton You can automatically store a display s EDID for later use by pressing the EDID Learn Pushbutton located in the top panel Follow these steps 1 Attach the video display monitor you want to use to the VC010 VC060 VC080 2 Select the EDID Set 1 3 in...

Страница 20: ...Wizard Menu The OSD menu options are shown in the table below Menu Page Sub Menu Page s EDID Setting Location ATEN Default Set 1 Set 2 Set 3 Position EDID Vendor Product Identification EDID Structure Revision Basic Display Feature Color Characteristics Established Timings Standard Timings Detail Timing Display Description 1 2 Monitor Description 1 2 CEA Display Support Video Data Audio Data Speake...

Страница 21: ...s of your device and the computer Open if you have previously saved an EDID configuration file use this option to retrieve and use it for a display Edit Device EDID use this option to edit EDID data from the source Edit Display EDID use this option to edit EDID data from the display New use this option to add new EDID data to VC080 CEC connect or disconnect to a monitor video display vc010 060 080...

Страница 22: ...3 screen For Edit Display EDID Section you have to manually select the values for the corresponding Display For New section you can name the EDID values you edit The Summary screen automatically updates when changes are made The Set 1 3 menu tabs lead to screens showing the configuration for each EDID Set See Editing EDID Sets page 16 for more details Edit Device EDID vc010 060 080 book Page 12 We...

Страница 23: ...VC010 VC060 VC080 User Manual 13 EDIT Display EDID New vc010 060 080 book Page 13 Wednesday September 5 2018 6 39 PM ...

Страница 24: ...y read EDID data from VC080 Retrieve EDID from Display select a set Set 1 3 and click this button to grasp EDID data of the display and add it to VC080 see EDID Programming page 15 for more details on how to do this Reset to Default select this option to reset the EDID to default value set by ATEN Save to File save the EDID data you edit to the computer Save to Device save the EDID data you edit t...

Страница 25: ...lly retrieve and save the EDID settings of a connected monitor display device To do this follow these steps 1 In the Summary screen under the Location column check the EDID Set 1 3 into which you want to store the configuration 2 Click the Retrieve EDID from Display button This captures the EDID settings of the device currently connected to the VC010 VC060 VC080 3 The Summary screen displays the a...

Страница 26: ... Set 1 Set 2 or Set 3 The screen has two panels When you highlight the menu items the right side panel displays the current settings for the corresponding EDID configuration Some of the screens are read only including the following EDID Vendor Product Identification EDID Structure Revision Basic Display Feature Color Characteristics CEA Speaker Allocation The rest of the screens can be configured ...

Страница 27: ... video resolutions that you want to use for the attached monitor display device Select a resolution on the left box and click Add The chosen resolution shows on the right Standard Timings This screen shows eight resolutions timings that display devices can support in addition to those listed in the Established Timings Select the H Active Pixel and Aspect Ratio for each vc010 060 080 book Page 17 W...

Страница 28: ...own menu choose a resolution with values that fit the attached monitor display device Monitor Description 1 This screen lets you specify the viewing specifications namely horizontal and vertical scan ranges and pixel clock rate of your monitor display device Enter the values that correspond to your device vc010 060 080 book Page 18 Wednesday September 5 2018 6 39 PM ...

Страница 29: ...itors display devices Note The screens under the CEA category are relevant for HDMI displays only Only configure these screens if necessary for your display You may skip the proceeding screens if you are using a VGA or DVI display Display Support This screen describes the display s basic digital components You can select the YCbCr mode applicable to your display vc010 060 080 book Page 19 Wednesda...

Страница 30: ...rs for example 1080i Use Add Remove and Clear All to select the resolutions that work with the attached monitor display device Audio Data This screen lets you select advanced audio configurations for your device Use the drop down menu to select the audio format 1 3 applicable to your audio output device vc010 060 080 book Page 20 Wednesday September 5 2018 6 39 PM ...

Страница 31: ...ty below No information No additional information Correct aspect ratio select this option to indicate correct aspect ratio Correct sizes select this option to indicate correct sizes Correct size 5 select this option to indicate correct sizes divided by 5 format Use Add Remove and Clear All to select the resolutions that work with the attached monitor display device The Select panel lists the resol...

Страница 32: ...his option to have Sink support receiving 3D Dual View in the HF VSIF Independent View Select this option to have Sink support receiving 3D Independent View in the HF VSIF LTE 340Mcsc Scramble Select this option to have Sink support scrambling for TMDS Character Rates at or below 340 Mcsc RR Capable Select this option to have Sink initiate an SCDC Read Request SCDC Present Select this option to ha...

Страница 33: ...ncoding YCBCR 4 2 0 Video Data Block This screen explains the supported video resolution of YCBCR 4 2 0 You can select whether to enable disable this function by using the toggle switch on the top Use the drop down menu Native to adjust the supported resolution of the display Select a resolution on the left box and click Add The chosen resolution shows on the right box vc010 060 080 book Page 23 W...

Страница 34: ...ll to select the intended compatible sampling modes You can select whether to enable disable this function by using the toggle switch on the top Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details in addition to those specified in the EDID structure In the drop vc010 060 080 book Page 24 Wednesday September 5 2018 6 39 PM ...

Страница 35: ...gs into a new BIN file The BIN file can be retrieved for later use by clicking Open Powering Off and Restarting If you power off the VC010 VC060 VC080 follows these steps before powering it on again 1 Power off the attached devices 2 Unplug the power adapter cable from the VC010 VC060 VC080 3 Wait 10 seconds and then plug the power adapter cable back in 4 After the VC010 VC060 VC080 is powered on ...

Страница 36: ...VC010 VC060 VC080 User Manual 26 vc010 060 080 book Page 26 Wednesday September 5 2018 6 39 PM ...

Страница 37: ... our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 On our Website go to Download Firmware and choose the device model or from the VC010 VC060 VC080 product page under the Resources tab select Firmware A list of available firmware upgrade packages appears 2 Choose the firmware upgra...

Страница 38: ...grade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your VC010 VC060 VC080 2 Press and hold the Learn Select button 3 Plug the power adapter into the VC010 VC060 VC080 to power the unit VC010 VC060 VC080 vc010 060 080 book Page 28 Wednesday September 5 2018 6 39 PM ...

Страница 39: ...ing the full path to it The Firmware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement click the I Agree radio button Continues on next page vc010 060 080 book Page 29 Wednesday Septemb...

Страница 40: ...at of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status...

Страница 41: ... the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed vc010 060 080 book Page 31 Wednesday September 5 2018 6 39 PM ...

Страница 42: ...upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the device 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Repeat the upgrade procedure vc010 060 080 book Page 32 Wednesday September 5 2018 6 39 PM ...

Страница 43: ...nclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power ...

Страница 44: ...rvice personnel for repair Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating in...

Страница 45: ...mber serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documentation Software Upda...

Страница 46: ...i Jack Black Power 1 x DC Jack Switch Learn Select 1 x Pushbutton LED EDID Set 4 Green Video 1920 x 1200 1080p 4K Power Consumption DC5V 0 15W Environment Operating Temperature 0 C 50 C Storage Temperature 20 C 60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 0 15 kg Dimension L x W x H 7 90 x 7 76 x 2 45 cm 7 90 x 7 86 x 2 45 cm 7 90 x 7 16 x 2 45 cm vc010 060 080 boo...

Страница 47: ...y or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inqu...

Страница 48: ...VC010 VC060 VC080 User Manual 38 vc010 060 080 book Page 38 Wednesday September 5 2018 6 39 PM ...

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