EN 28
TROUBLESHOOTING INDUCTION
General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero.) Contact the service
department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking
the points mentioned below or check for more information the website
‘www.atag.nl’.
Symptom
Possible cause
Solution
The display lights up when
the hob is activated for the
first time.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
You have switched on a
cooking zone, but the display
keeps flashing.
The pan you are using is
not suitable for induction
cooking. or has a diameter of
less than 12 cm.
Use a suitable pan.
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