EN 34
FAULTS GAS
Troubleshooting table
If your gas hob does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking
the points below or check the ‘
www.atagservice.n
l’ website for more
information.
Symptom
Possible cause
Solution
You smell gas near
the appliance.
The appliance connection
is leaking.
Close the main gas switch. Contact the your
installer.
A burner does not
ignite.
The electrical connection
is incorrect.
Fuse defective/fuse
switched off in fuse
cupboard.
Spark plug (1) dirty/damp.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Main gas tap closed.
Fault in gas mains.
Gas bottle or tank is
empty.
Wrong type of gas used.
Contact your installer.
Put in a new fuse or switch on the fuse in
the fuse box.
Clean/dry the spark plug.
Use the centring leads to put the burner
parts together.
Clean/dry the burner parts. Make sure that
the outflow holes are open.
Open the main gas tap.
Consult you gas supplier.
Connect a new gas bottle or have the tank
refilled.
Check whether the gas used is suitable for
the appliance. Contact your installer if it is
not correct.
The burner does
not burn evenly.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Wrong type of gas used.
Use the centring leads to put the burner
parts together.
Clean/dry the burner parts. Make sure that
the outflow holes are open.
Check whether the gas used is suitable for
the appliance. Contact your technician if it is
not correct.
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