Astris.us.com
900741-01D
36
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Appliance produces unwanted
odors
1. Appliance burning vapors from paint,
hair spray, glues, cleaners, chemicals,
new carpet, etc. (See
IMPORTANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak.
See Warning statement at
top of Page
1. Open window to ventilate room. Stop us-
ing odor causing products while appliance
is running
2. Refi ll supply tank (propane/LP only)
3. Locate and correct all leaks
(see Checking
Gas Connections,
Page 14
)
Appliance shuts off in use (ODS
operates)
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot
(see Cleaning and Main-
tenance,
Page 27
)
Gas odor even when control knob
is in OFF position
1. Gas leak.
See Warning statement at
top of Page
2. Control valve or gas control defective
1. Locate and correct all leaks
(see Checking
Gas Connections,
Page 14
)
2. Replace control valve or gas control
Gas odor during combustion
1. Foreign matter between control valve
and burner
2. Gas leak.
See Warning statement at
top of Page
1. Take apart gas tubing and remove foreign
matter
2. Locate and correct all leaks
(see Checking
Gas Connections,
Page 14
)
Log set cycles to pilot, but room
temperature drops to a lower
than ideal level before log set
comes back on
1. Optional Hand-held remote control is
too close to appliance
1. Move hand-held remote control unit
farther away from the appliance
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fi re department.
IMPORTANT
:
Operating fi replace where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes
may mix with combustion air and create odors. These odors will disappear over time.