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www.comfimotion.com.au

ComfiMotion is a registered trademark.

MATTRESSES*

•  MEMORY FOAM

10 YEARS LIMITED WARRANTY

•  POCKET SPRING

5  YEARS LIMITED WARRANTY

BEDS

•  ACTIV CARE

10 YEARS WARRANTY

FRAME

2   YEARS WARRANTY

ELECTRONICS

1   YEAR WARRANTY

HANDSET, CABLES AND FABRIC

•  FIXED COMPANION

10 YEARS WARRANTY

FRAME

1   YEAR WARRANTY

FABRIC

Consumer Warranty Against Defects:

Aidacare is bound by Australian Consumer Law in respect to Warranty Against Defects. A copy of the Aidacare Warranty 
Against Defects statement is available on the Aidacare homepage at www.aidacare.com.au. All warranty matters should 
be directed to Aidacare Customer Service on 1300 133 120.

Aidacare does not warrant against excessive or incorrect use, modification or any situation that could not be deemed 
as fair wear and tear. This is a back to base warranty and does not cover freight costs pertaining to the return of any 
items under warranty. Aidacare acknowledges and conforms to all ACCC guidelines around consumer rights. For further 
information contact Aidacare on 1300 133 120 or email [email protected]

Aidacare will not warrant the safety and or correct functioning of products where any original components have 
been changed or modified by non-Aidacare approved and trained service & maintenance staff or external providers. 
Furthermore, safety is not guaranteed where components have been replaced with non-original Aidacare approved parts. 
If any faults are detected upon receipt of this product please phone Aidacare. Any faults that are detected during normal 
use should be reported to Aidacare immediately to determine if warranty conditions apply and if so, the necessary repair 
or replacement work to be completed.

Spare parts list is available upon request.

For servicing, preventative maintenance and any other questions regarding this or any other Aidacare product please contact: 

Aidacare Pty Ltd
Building 3A, 1 Moorebank Avenue
Moorebank NSW, Australia 2170
T – 1300 133 120 | W – 

www.aidacare.com.au

 | E –  

[email protected]

13. WARRANTY AND SERVICE

13.1 BEDS AND ACCESSORIES

  

Congratulations on the recent purchase of your Aspire ComfiMotion bed, mattress and/or accessories. ComfiMotion 
beds and accessories carry a comprehensive warranty as detailed below 

(see 15.2 Mattresses for mattress warranty 

information)

. Please keep proof of purchase for proof of warranty commencement.

*More details on next page. 

ACCESSORIES

•  BED RAIL - 

BEA830212

•  CROOK HANDLE - 

BEA830211

5  YEARS WARRANTY

•  HEADBOARDS

1   YEAR WARRANTY

CHESTE ALLURE

PILLOWS

•  BREEZE - 

BEP050100

1   YEAR WARRANTY

•  PLUSH - 

BEP050110

1   YEAR WARRANTY

The below information outlines the terms and conditions of your limited mattress warranty, it should be noted that your 
specific legal rights may vary from state to state.

i. Products covered by this limited mattress warranty

This limited mattress warranty extends to mattresses manufactured by Aidacare Pty Ltd. (“Aidacare”) under the Aspire 
brand, purchased directly from Aidacare or an Aspire ComfiMotion approved second party distributor located in Australia.
Mattresses are designed to work on a firm, solid and well-ventilated bed base that is structurally capable of supporting 
the weight of the mattress and user(s). This mattress Warranty does not cover your Product if you use it in a manner 
incompatible with that intended design.

ii. Who is covered by this mattress warranty?

This limited mattress warranty extends to the original purchaser of an Aspire ComfiMotion Memory Foam and/or Pocket 
Spring mattress who is located in Australia and complies with the products intended use

1

. All Aspire ComfiMotion 

warranties, including any implied warranties, are valid only for the period of time the mattress is owned by the original 
purchaser of the mattress. The “original purchaser,” for the purposes of this mattress warranty, is the first purchaser 
of the mattress from Aidacare or an Aspire ComfiMotion approved second party distributor. Please retain a copy of your 
receipt as proof of purchase. All Aspire ComfiMotion limited warranties are not transferable.

iii. Aspire ComfiMotion limited mattress warranty and responsibilities

Aidacare warrants the Aspire ComfiMotion mattresses in its original packaging sold to you against the defects in material 
and workmanship set forth below (“defects”) for a period of:

•  10 Years

 for Aspire ComfiMotion 

Memory Foam

 Mattress 

or

,

•  5 Years

 for Aspire ComfiMotion 

Pocket Spring

 Mattress

from the time your mattress is purchased by you, when the mattress is used normally for its intended purposes and on 
a bed base that is structurally capable of supporting the weight of the mattress and user(s).

iv. What is covered?

Defects covered by this limited mattress warranty

 

include:

The Aspire ComfiMotion Memory Foam Mattress is strictly intended for domestic use only. This product is NOT intended for hoteling, commercial, hospital, specialised 

or commercial care usage, prevention or treatment of pressure injuries. It is strongly recommended to consult an Occupational Therapist and/or health professional for 

prescribed and specialised care solutions.

1.

MEMORY FOAM

POCKET SPRING

•  Deterioration causing the mattress to have a visible 

indentation greater than 

25 millimetres

 that is not 

associated with an indentation or sag which results 
from use of an improper or unsupportive foundation 
or adjustable bed base. Normal wear requires that a 
mattress be continuously supported by a matching 
foundation or adjustable bed base with a proper bed 
frame sufficient to support the collective weight of the 
mattress and foundation.

•  Deterioration causing the mattress to have a visible 

indentation greater than

 32 millimetres 

that is not 

associated with an indentation or sag which results 
from use of an improper or unsupportive foundation or 
adjustable bed base. Normal wear requires that a mattress 
be continuously supported by a matching foundation or 
adjustable bed base with a proper bed frame sufficient 
to support the collective weight of the mattress and 
foundation.

•  Any physical flaw in the mattress that causes the foam 

material to split or crack, despite normal usage and 
proper handling.

•  Coils or wires that protrude or have torn the fabric.

•  Any manufacturing defect in the assembly of the Aspire 

ComfiMotion Memory Foam Classic or the Multistretch 
Pressure Care mattress cover that may affect the products 
performance.

•  Coils or wires that are loose or broken.

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13.2 MATTRESSES

  

COMFIMOTION MATTRESSES

•  MEMORY FOAM

10 YEARS LIMITED WARRANTY

•  POCKET SPRING

5   YEARS LIMITED WARRANTY

Содержание CombiMotion ACTIV CARE

Страница 1: ...USER MANUAL ACTIV CARE ...

Страница 2: ...es 6 Handset Operation 7 Castor Operation 8 Assembly Instructions 8 1 BEDS How to Unpack Install 8 2 HEADBOARDS How to Assemble or Mount 8 3 ACCESSORIES How to Fit to Bed 8 4 SPLIT KING UPGRADE KIT 9 Storage Movement 10 Cleaning 11 Service Maintenance 12 Troubleshooting 13 Warranty Service 13 1 Beds and Accessories 13 2 Mattresses 14 Service Log Book 5 6 7 9 10 11 15 14 28 29 30 31 32 35 ...

Страница 3: ...ese actions should not be performed at any time or in any circumstances Performing a prohibited action can cause personal injury and or equipment damage On the product this icon is represented as a white symbol with a black circle and black slash MAXIMUM PATIENT WEIGHT This weight represents the total maximum weight of a patient on the bed This weight 200kg should not be exceeded at any time SAFE ...

Страница 4: ...nes the intended use of an Aspire ComfiMotion Adjustable Bed This constitutes how to achieve full functionality whilst maximising the safety and efficiency of carers and users alike It is important that this User Manual is read in its entirety prior to operating the bed The manual is designed to ensure that users are equipped with all the information required to competently and responsibly operate...

Страница 5: ...the bed s functions DO NOT use electrically operated beds in the presence of flammable gases DO NOT use accessories that are not designed or approved for use with ComfiMotion Beds MATTRESS RETAINERS 4x Small Side 1x Long Footend of Bed STANDARD INCLUSIONS x5 HANDSET See Handset Operation for usability instructions x1 OVERALL LENGTH X WIDTH HEIGHT RANGE RECOMMENDED MATTRESS SIZE LxWxH LONG SINGLE B...

Страница 6: ...o avoid being trapped or crushed during bed adjustment Ensure the handset cord is not stretched excessively Ensure the handset and electrical leads cannot become entangled with moving parts of the bed DISCONNECT the power lead from the mains and stow before transporting the bed If the power lead shows any sign of damage replace immediately PLEASE READ THE CRITICAL INFORMATION BELOW UNDERSTANDING T...

Страница 7: ... and legrest 40 to maximise comfort and relaxation 8 Exit Height Lowers mattress deck to flat position and bed to a safe exit height To set custom exit height ensure mattress deck is flat and then raise lower bed to desired height Hold Exit Height 8 and Night Assist 12 buttons for 5 seconds to set the current height 9 Zero Gravity Simultaneously raises the backrest to 20 and legrest also known as ...

Страница 8: ...LATCH UP ComfiMotion Beds come securely packaged in a cardboard carton Inside the carton you will find the retainers and hand control safely secured underneath the bed frame The entire bed is also wrapped for further protection ComfiMotion Beds should arrive to you in pristine condition ready for immediate assembly and installation When opening the carton ensure it is done in a safe and careful ma...

Страница 9: ... void warranty Cut safety securing straps that hold the bed in place when in carton Turn bed FACE UP secure 4 x mattress retainers side and 1 x mattress retainer foot in place by pushing into allocated slots Finally place the mattress onto the bed ensuring all mattress retainers hug the sides and footend Conduct a Factory Reset to ensure control box and actuators are correctly synchronised before ...

Страница 10: ... black upholstery Using the leg stabiliser align the holes to the white markings NOTE The short end of the stabiliser should face the back of the headboard the side that will be positioned against the wall Secure the stabilisers in place using the screws provided 1 2 3 Finally flip the headboard back to its original position enabling it to stand freely 4 Headboard Shortest side Longest end to face...

Страница 11: ...ACCESSORIES BED RAIL BEA830212 CROOK HANDLE BEA830211 HOW TO FIT TO BED BED RAIL BED STICK 8 3 ACCESSORIES OR KIT CONTENTS Bed Rail Crook Handle 1 1 2 5 5 5 3 6 6 2 3 5 Raise bed height backrest and legrest to maximum height for ease of access To adjust Slide the mounting bracket s onto the mounting tube For bed rail Ensure handwheel bolts are pointing towards each other as shown 1 2 Bed once adju...

Страница 12: ...OT intended to be used as a bariatric bed WARNING WARNING WARNING The Split King Upgrade Kit allows two ComfiMotion ACTIV Care Long Single beds to be connected together and act as a Split King bed In this configuration hi lo motors are synchronised so that the two beds lift and tilt together from either handset Headrest backrest legrest massage and under bed light remain independent allowing each ...

Страница 13: ...ch on the LEFT Attach the Junction Box 5 to the RIGHT bed in position shown using the M4 bolts 7 Connect the cord from the Junction Box 5 to port 4 of the control box of the RIGHT bed Use zip ties to secure cable to bed frame if needed Assemble connecting brackets to each of the two beds ensuring the brackets are mounted to the left side of the RIGHT bed and the right side of the LEFT bed NOTE Ens...

Страница 14: ...each other and interlink Ensure both head and foot ends are interlinked 8 9 Gently push on beds to ensure they are interlinked and move side to side together Connect the Electrical Cable from RIGHT bed to the 2nd port of the junction box on LEFT bed Test beds are connected by pressing hi lo button from one handset Both beds should move together To complete set up run a Factory Reset See Section 6 ...

Страница 15: ...g difficulty and centralise the bed centre of gravity for loading Tight Turning Radius Short wheel base with large low resistance castors make manoeuvring through tight spaces manageable Reduce Stock Damage Padded trolley surfaces protect the fragile upholstery of the bed surround reducing damage during freight and handling WHS Outcomes Safety strap and lockable castors make loading and unloading ...

Страница 16: ...ur local authorised Aspire Dealer NOTE Other than general maintenance activities all other service or repair work must be performed by qualified and trained persons or agents approved by Aidacare 11 SERVICE MAINTENANCE Effect Possible Cause Verification Corrective Action BED DOES NOT STAY IN PLACE Locking castors not preventing bed movement Brake System is malfunctioning Not all locking castors ha...

Страница 17: ...f supporting the weight of the mattress and user s This mattress Warranty does not cover your Product if you use it in a manner incompatible with that intended design ii Who is covered by this mattress warranty This limited mattress warranty extends to the original purchaser of an Aspire ComfiMotion Memory Foam and or Pocket Spring mattress who is located in Australia and complies with the product...

Страница 18: ... stained soiled and or otherwise unhygienic The product has been altered or repaired without the Aidacare s prior permission The use of mattress on base slats more than 75 millimetres Physical abuse or damage to the structure and or cover material including but not limited to burns cuts tears heat or liquid damage including bleach or products containing such or stains provided that the defect is c...

Страница 19: ...AIDACARE PTY LTD Building 3A 1 Moorebank Avenue Moorebank NSW Australia 2170 1300 133 120 www aspirecare com au MADE IN PRC ASUM80 10 310122 ...

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