Error messages
If an error occurs during the program a message is
shown on the display. To exit the message after
taking measures, turn the machine off and then back
on.
The error messages that may be shown in the display
are:
Close the Door
Close the washer door and the program will start.
Over flow fault
1. Shut off the water tap.
2. See "Water outlet fault".
Water outlet fault
Check:
• that no objects are stuck in the drainage hose
outlet.
• that the drainage pump is not blocked by foreign
objects. Clean the pump. See the "Care and
cleaning" chapter.
• that there are no kinks in the drainage hose.
After taking measures, run the Drain program or
press the Door opening button (key symbol) to empty
the machine. If this does not resolve the problem,
call the service division.
Water inlet fault
Check:
• that the tap on the water pipe is open.
• that the filter in the machine’s water inlet is not
blocked.
Action:
1. Shut off the water tap.
2. Unscrew the hose.
3. Clean the filter in the inlet valve on the machine.
4. Screw the hose back on.
5. Turn on the tap and check for leaks.
6. Run the program again to check if the fault is fixed.
7. If this does not resolve the problem, call the
service division.
Security fault
Call the service division!
Wash motor fault
Call the service division!
Unbalance
The machine stops the spin cycle if there is too much
imbalance. The washing machine restarts the spin
cycle and hopefully the washing is better distributed
in the drum. This procedure can be repeated up to
10 times. If the machine still fails to find a good
balance, the program jumps to the next step.
The error message requires no action.
24
Troubleshooting
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