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Operating Manual - nX, nXe, and nXp Power Amplifiers
4) Is the amplifier device icon placed on the software project canvas a
virtual device
instead of a
live amp?
Any virtual device MAC address will always read FF-FF-FF-FF-FF-FF.
(sec 9.1b)
5) Was the amplifier IP address auto-detected (recommended) or manually assigned?
(sec 8.1)
6) Is firewall software blocking initial communication from the device?
(sec 8.2)
Unable to Access Software Functions
1) Is the desired level of access granted to the current user in the security tab?
(sec 9.4b)
Unable to Load Enough DSP Tools
1) Is the sample rate set to 96kHz?
(sec 9.2h)
2) Graphic Equalizers have a much greater DSP "cost" than Parametric Filters. The Feedback
Suppressor uses even more DSP than the Graphic EQ. Use only as much EQ as is needed.
3) Speaker Delay uses less resources than Delay
Can't Use Any DSP Tools On Input or Output Channels
1) Has Input, Mixer, or Output channel DSP been disabled under Device Options?
(sec 9.2j)
Event Scheduler Action Does Not Work
1) Does the amplifier's date/time match that of the PC running software?
(sec 9.4g)
2) Did you click the [Update Event] button after editing events?
Remote Control Troubleshooting
WR-5 Doesn't Work Properly
1) Is the WR-5 wired correctly to the amplifier Data connector?
(sec 11.4)
2) If the WR-5 is the last one in series, even if it is the only one used, is the two pin jumper
properly placed on the circuit board header as shown?
(sec 11.4)
3) Is the WR-5 assigned its own unique device ID from within its device window?
4) If using WR-5 for gain control, be sure to install a (ne)WR-5 Remote Gain function in a DSP
gain block on the channel to be controlled.
(WR-5 Gain)
5) The WR-5 and it's data signal can be negatively affected by static discharge when touched.
See the WR-5 owner's manual for notes on proper earth grounding of the WR-5 frame.
neWR-5 Doesn't Work Properly
1) Is the neWR-5 successfully communicating with the network? (sec
11.6
)
2) Is the neWR-5 connected to a switch, hub, router, or power injector providing sufficient
Power Over Ethernet (PoE), or using an external power supply? (sec
11.6
)
3) Is the neWR-5 assigned within its device window to control the desired amplifier?
4) Is the neWR-5 hardware lockout switch being used, disabling all buttons? (sec
11.6
)
5) If using neWR-5 for gain control, be sure to install a (ne)WR-5 Remote Gain function in a DSP
gain block on the channel to be controlled.
(neWR-5 Gain)
6) The neWR-5 and it's data signal can be negatively affected by static discharge when touched.
See the neWR-5 owner's manual for notes on proper earth grounding of the neWR-5 frame.
