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Operating Manual - nX, nXe, and nXp Power Amplifiers

52

 

14  nX AMPLIFIER TROUBLESHOOTING

No AC Power

1) Is the detachable AC power cord properly installed? Is it plugged into a known live outlet?

2) Has the power switch been disabled? (sec 

4.7

9.4a

10.2

)

3) Is the Power-On Delay time set high? (sec 

3

9.2c

)

4) Is the amp asleep? 

(sec 4.6)

No Amplifier Output

1) Is the amplifier in Standby Mode? (sec 

4.7

6.3

9.4a

10.1

)

2) Is there signal getting to the amplifier?

3) Is the input signal properly wired 

(sec 2.2)

?

4) Are output connectors properly wired 

(sec 2.3

5.6)

5) Are front panel, remote control, or software attenuators turned down?

6) Is the amp channel muted from within the control surface, DSP section, remote control, output 

mixer, or event scheduler?

7) Are dynamics or gain tool settings in the DSP section allowing signal to pass properly?

8) Is the signal properly routed to the desired output in the DSP Matrix Router? 

(sec 9.4d)

9) Is the fader level set properly in the DSP Matrix Mixer? 

(sec 9.4d)

10) If using a DSP crossover on the outputs, are the filter frequency settings correct?

11) Did the event scheduler mute an output, change a preset or output channel source

(sec 9.4g)

12) Is the Amplifier in Protect Mode? see below, or 

(sec 4.6) 

Protect LED is On (LED ERROR CODES)

1) 

Does the amp still function, (fan still running)

? If so, one or more channels of the amplifier 

is applying live countermeasures to compensate for overheating, power limiting, or a power supply 

voltage fault condition. The amp will continue to operate in a reduced capacity until the fault condi-

tion is no longer present. Countermeasures include automatic attenuation of overheated or exces-

sive output power, and treatments for DC power supply voltage irregularities.

2) 

Has the amp shut down (fan stopped) with protect, sleep, and power switch LEDs all 

on?

 If so, a critical situation has triggered a fail-safe fault response, latching the amplifier into its 

shut-down state. AC power must be cycled to recover from this state. These conditions may be due 

to internal component failure, so

 before cycling power, disconnect all speaker loads

. The three criti-

cal fault conditions are: 

 

A) Power Supply Fault

 - If protect, sleep, and power LED are on, 

and

 one or more channel's clip/

mute LED is also on, there is a power supply voltage fault condition on the muted channel(s). 

 

B) Output DC Fault

 - If protect, sleep, and power LED are on, and one or more channel's clip/

mute LED 

and

 signal LED are also on, there is a DC output fault on the indicated channel(s). 

 

C) High Temperature Fault

 - If protect, sleep, and power LED are on, and one or more channel's 

clip/mute LED 

and

 temp LED are also on, there is a high temperature fault on the indicated channels 

that could not be compensated for using countermeasures.

 

D) Microcontroller Thermal Fault

 - If protect, sleep, and power LED are on, and the temp and 

clip LEDs are lit on all channels, there is a micro-controller thermal fault. This is not likely to occur un-

less the fan(s) fail and/or the amp is running in an unventilated environment. 

3) 

Has the amp shut down (fans stopped) with Protect, Power Switch LED and Clip/Mute 

LEDs all on?

 If so, this indicates that the power supply has shut down due to excessively high or 

low AC Mains voltage. The amplifier will automatically recover as soon as the AC voltage returns to 

a safe operating level. (See sec 15 - 

Operating Voltage Range

)

If the protect, sleep, and power switch LED remain lit after cycling power, after the amplifier is 

allowed to cool, and after verifying that the AC mains are within an acceptable range, the critical 

fault condition still remains and the amplifier may require servicing.

Содержание nX 1.52

Страница 1: ...Ashly Audio Inc All rights reserved worldwide Operating Manual Multi Mode Power Amplifiers 3 000W 1 500W 800W and 400W Per Channel Four and Two Channel Models nX Base Series nX3 04 nX3 02 nX1 54 nX1...

Страница 2: ...enience receptacles and the point where they exit from the apparatus 12 Only use attachments accessories specified by the manufac turer 13 Use only with the cart stand tripod bracket or table specifie...

Страница 3: ...er to the following OSHA table for safe noise exposure limits and always take precautions to avoid excessive exposure to loud environments Sound level dBA slow response Maximum Dura tion Hours per day...

Страница 4: ...Rear Panel Features nXp Series 14 7 1 Installed DSP 14 8 Ethernet Communications 14 8 1 IP Address 14 8 2 Firewalls 14 8 3 Wi Fi and LAN 14 8 4 Connecting Devices 14 NOTE Sections 9 13 p15 51 are NOT...

Страница 5: ...11 4 WR 5 Programmable Button Control 46 11 5 RD 8C Serial Data Fader Controller 46 11 6 neWR 5 Programmable Button Control 47 11 7 FR 8 FR 16 Networked Fader 47 11 8 INA 1 Inline RS 232 Adapter 47 11...

Страница 6: ...t configuration Remote DC level control per channel Automatic selection of 110 120VAC or 220 240VAC operation 50 60Hz with detachable PowerCON AC connector Power saving automatic sleep mode less than...

Страница 7: ...20A Neutrik PowerCON mains chassis connector is installed on all models except for nX 3 04 which uses a 30A PowerCON nX4002 nX4004 nX8002 nX8004 120V Plug Receptacle Nema 5 15 Nema 5 15 Nema 5 15 Nem...

Страница 8: ...eaker It could also result in a decreased damping factor and potential fire hazard Since power at the speaker load is of primary concern in system design refer to the table below to best determine app...

Страница 9: ...ssis and the rack rails These star washers will penetrate through the amplifier and rack rail finish to adequately ground the chassis to the rack 2 7 Cooling Air vents on the amplifier front and side...

Страница 10: ...RES all models 4 1 Mounting Holes For mounting to a 19 equipment rack 4 2 Air Vents Cool air enters in through the amplifier sides and is vented out the front 4 3 Reset Sleep Mode Disable Switch This...

Страница 11: ...ter a period of audio inactivity reducing the amplifier s power consumption to less than 1 Watt An amplifier is awakened when there is audio signal present again or when the power switch is pressed Be...

Страница 12: ...Combo Input Jack The combination 1 4 TRS and XLR jack pin 2 hot is wired in parallel to the euroblock input Do not float the TRS ring or XLR pin 3 connect it to signal or to ground if unbalanced 5 5 B...

Страница 13: ...tage out of range DC on output or microprocessor malfunction A fault pin output can directly drive an LED as shown in the circuit illustration to the right If a fault occurs fault pin output may be la...

Страница 14: ...solved with the use of the link local standard each device can have a static IP address assigned from within Proteane software This is done by selecting Manual Configuration in the Network Properties...

Страница 15: ...et Dante and AES3 are currently available AVB network audio will be available in the future Note The user can find and verify a live device on the network by right clicking over the unit s name or ico...

Страница 16: ...automatically when the software is started A button of the same name and function is also found beneath the network device tree Network Network Config Adjusts the metering refresh rate server retries...

Страница 17: ...h load analysis are NE two channel dsp and nXp Loudspeakers are specified with a nominal impedance rating 8 Ohms for example This is an average rating the actual imped ance across it s frequency range...

Страница 18: ...are Tells the software version Help Contents and Index Online help for device function is found here along with the ability to search for topics Help Capture Network Configuration While most people wi...

Страница 19: ...t output or matrix mixer DSP functions on any channel When removed audio is passed directly through the stage that has been disabled 9 3 nX Preset Options Menu The Preset Options menu in the main devi...

Страница 20: ...ower On Standby This shows power status and allows the user to set power to standby from software Standby can also be controlled by a rear panel contact closure or by the event scheduler The front pan...

Страница 21: ...fset Link Group and Offset Faders A group of output channels can be linked together to attenuate the group as a whole without changing the relative levels of each channel If a channel is assigned to o...

Страница 22: ...on the Save Changes button To log in as Admin in the Log In section click the Admin checkbox enter the password if one is assigned and click the Log In button Only the Admin or anyone else with full...

Страница 23: ...it s parameters or right click on it to Bypass Select for Sub Preset Copy Paste to another similar block or Delete Total DSP usage is indicated as a percentage at the bottom of each input section in...

Страница 24: ...l falls below threshold Link Group Group to which all parameters are assigned for simul taneous adjustment to multiple Limiters Show Meter On Graph Overlays the input output level meters on the Limite...

Страница 25: ...ler as it determines the constant level to which an input is boost or cut The Autoleveler can be used in situations such as speech re enforcement where an unknown source level needs to be maintained a...

Страница 26: ...icrophone Parameters Ducker Type Available types are High and Low Priority Trigger Filibuster and Ducked Program Trigger Threshold The signal level on a trigger channel at which point all ducked progr...

Страница 27: ...ignal to pass through available as text box or as the top drag node on the graph Range The amount of attenuation applied to the unwanted signal when it remains below Threshold sometimes referred to as...

Страница 28: ...n automatically applied to the program audio by the ANC function Max Gain Sets the maximum gain that you allow the ANC to apply to the program audio A typical starting value is 10 dB Min Base Gain Set...

Страница 29: ...pensation 7 Continue to increase the noise source to the highest level you would expect Adjust the Max Gain to a level which limits the maximum gain which the ANC applies to the program audio so that...

Страница 30: ...l gain attenuation applied to the channel It is the sum of the gain of the Level fader plus the gain applied by each of the enabled VCA Groups RD 8C Remote Control Gain Remote Gain allows the user to...

Страница 31: ...be returned to nominal by pressing Ctrl Click on the fader knob A course EQ curve can be drawn quickly by left clicking and drag ging across the EQ frequency response display Multiple graphic equaliz...

Страница 32: ...lter highlighted Filter In Out Green filter in engaged Red filter out disengaged Filter Type Selected filter type The types are Parametric Symmetric boost cut allowing individual adjustment of center...

Страница 33: ...bandwidth filter through a problem feedback area with just a slight boost is a quick way to find the exact frequency causing trouble Once the offensive frequency has been found cut the filter s level...

Страница 34: ...n order to allow the DSP power necessary for the FBS Filter Parameters Filter number Current Active Filter highlighted Filter In Out Green Filter In engaged Red Filter Out disengaged Filter Lock Locks...

Страница 35: ...n the presence of a prolonged feedback tone with very little background noise The optimal setting of the Sensitivity control depends on both the spectral content of the audio program how much the musi...

Страница 36: ...ass Filter determines the upper frequency limit Be careful not to accidentally send low frequency signals to high frequency drivers Check the loudspeaker specifications to determine a safe operating f...

Страница 37: ...of the pole zero characteristics of individual filters The 18dB oct Linkwitz Riley individually are 18dB oct Butterworth filters in that they have Butterworth pole zero characteristics and also satisf...

Страница 38: ...ocal temperature used to calculate the speed of sound though air and thus the distance orresponding to the delay time Link Group The link group to which the delay s parameters will be linked Show Deta...

Страница 39: ...routing lines in the DSP Controls window matrix mixer Mute Button Mutes the input signal before the auto manual mixer This does not light the front panel Mute LED Auto Button Selects the mixer input...

Страница 40: ...ly changing 3 A gain sharing automixer is easier to setup and adjust without the need for threshold attack release depth and Number of Open Mics NOM controls Mixer input channels can be individually s...

Страница 41: ...ol set tings Up to 100 events can be scheduled All event schedule data is stored in the amplifier A common use of the event scheduler would be for programmable energy ef ficiency Schedule the amp to g...

Страница 42: ...e To remove the amp from standby mode open the STBY switch Remote standby is unavailable on nX models 2 Remote Control Standby Using the Software Control Surface nXe or nXp amplifiers can also be put...

Страница 43: ...d to the preset ground pin the amplifier loads the preset or sub preset 1 4 as stored in amplifier memory 3 WR 5 AWR 5 appears in software as a captive device to its host amplifier The six buttons on...

Страница 44: ...iated with each fader which mutes those channels associated with that fader 2 neWR 5 The neWR 5 buttons can be programmed to mute and unmute single or multiple inputs or outputs 3 Event Scheduler The...

Страница 45: ...trol ground to any other external grounds 11 1 WR 1 Assembly 11 1a WR 1 Wiring 11 2 WR 1 5 Level Control and Preset Recall Switch Level Control all models preset recall on nXe and nXp models only The...

Страница 46: ...Ground WR 5 buttons are programmed from Proteane software after the WR 5 is wired to the amplifier and assigned a unique ID number in its WR 5 device window Controlled functions include preset recall...

Страница 47: ...e on the neWR 5 where the closing of a switch wired to the lock out Euroblock renders all buttons inactive 11 7 FR 8 and FR 16 Networked Fader Controller nXp only The FR 8 and FR 16 are Ethernet based...

Страница 48: ...to an incoming AES EBU signal and data is ready for processing This LED is disabled when network audio provides the master clock AES Status LED red Receiver Rx1 is Active but has an error AES Signal w...

Страница 49: ...B C and D in amplifiers with CobraNet installed Each receiver can receive one Cobranet bundle selected by the user It is not necessary to use all receivers Depending on how audio is sent from the Cob...

Страница 50: ...iguration Description Description of the Unit and its firmware Location User definable string typically indicating the location of the CobraNet device Contact User definable string typically indicatin...

Страница 51: ...factory installed option and controlled using Proteane software Dante Controller shown to right Configuration of Dante audio streams requires the use of Dante Controller This free software from Audina...

Страница 52: ...gularities 2 Has the amp shut down fan stopped with protect sleep and power switch LEDs all on If so a critical situation has triggered a fail safe fault response latching the amplifier into its shut...

Страница 53: ...put or Output Channels 1 Has Input Mixer or Output channel DSP been disabled under Device Options sec 9 2j Event Scheduler Action Does Not Work 1 Does the amplifier s date time match that of the PC ru...

Страница 54: ...power 2 Ohm 2300W 1150W 1250W 625W 685W 345 375 190 AC Mains Current Draw Typical input all channels driven 120VAC divide in half for 240V Sleep mode 100mA 100mA 100mA 100mA 100mA 100mA 100mA 100mA S...

Страница 55: ...ink and source Maximum Fault Pin Source Current 20mA Maximum Fault Pin Sink Current 200mA Preset Recall Contact Closure Euroblock 3 5mm close contact to GND for preset 1 4 recall Data Connection Eurob...

Страница 56: ...king Release 5ms dB to 1000ms dB Ducking Depth 0dB to 30dB Enable Ducking at Matrix Mixer Yes Metering Input Gate Threshold 80dBu to 20dBu Range off 100dB to 0dB Attack 0 2ms dB to 50ms dB Release 5ms...

Страница 57: ...arameters time ms distance ft m Temperature Adjust 22 F to 122 F 30 C to 50 C Maximum Time and Distance 48kHz Sample Rate 72 F Speaker Delay 0 21ms 24ft 7 3m Delay 0 682ms 771ft 235m Maximum Time and...

Страница 58: ...purchase in the form of a valid sales receipt This warranty gives you specific legal rights and you may also have other rights which vary from state to state EXCLUSIONS This warranty does not apply in...

Страница 59: ...59 Operating Manual nX nXe and nXp Power Amplifiers 17 nX nXe and nXp BLOCK DIAGRAMS...

Страница 60: ...hone 585 872 0010 Fax 585 872 0739 Toll Free 800 828 6308 www ashly com Printed in USA nX 0817 R9 2017 Ashly Audio Inc All rights reserved worldwide Ashly Audio is a division of Jam Industries Ltd All...

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