ASCO 5010 Remote Display Unit
45
Section 10.
Troubleshooting
The following table lists the various error messages issued by the ASCO 5010 Remote Display unit.
Error Explanation Troubleshooting
1
Invalid parameter
→
Invalid password
Wrong password, Not the Admin password
provided by ASCO
Re enter admin password. If problem
persists, Call ASCO
2
Authentication error
→
Bad password
Wrong password, Not the Admin password
provided by ASCO
Re enter admin password. If problem
persists, Call ASCO
3
Network error
→
Communication failed
Wrong network page parameters DHCP
incorrectly toggled or bad physical network
connection
Modify network page parameters
Check whether LAN2/LCD LED-s are on
and if not disconnect and reconnect cable,
or replace socket at wall.
4
Authentication error
→
Connection failed
Failed to connect
Re enter admin password If problem
persists, Call ASCO
5
Reset successful
→
Min/Max reset
Min/Max of all V,I measurements successfully
reset
6
Reset failed
→
Min/Max reset
Matching error. "Min/Max reset" failure
Call ASCO.
7
Reset successful
→
Demand reset
Demand accumulator successfully reset
8
Reset failed
→
Demand reset
Matching error. "Demand reset" failure
Call ASCO.
9
Reset successful
→
Energy reset
Energy accumulator successfully reset
10
Reset failed
→
Energy reset
Matching error. "Energy reset" failure
Call ASCO.
11
Reset successful
→
Compliance reset
EN50160 event counters successfully reset
12
Reset failed
→
Compliance reset
Matching error. "Compliance EN50160 module
reset" failure
Call ASCO.
13
Erase successful
→
Logger erase
successful erasing of system log events buffer.
Not a recommended action.
14
Erase failed
→
Logger erase
Matching error. logger erase failure.
On-Board Flash problem. Call ASCO
15
Reset successful
→
Flickering reset
Flickering Min/Max successfully reset.
16
Reset failed
→
Flickering reset
Matching error. "Flickering Min/Max reset"
failure
Call ASCO