DFU-0332r0_fmt_en-US
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Symptom
Possible Cause
Corrective Action
No video image on monitor.
•
CCU and/or monitor are not
ON and/or plugged in.
•
Equipment is not connected
properly or cable(s)
damaged.
•
Suspect camera head and/or
cable.
•
Camera head cable
connector not inserted
correctly or completely.
•
Plug CCU and/or monitor in
and/or turn power ON.
•
Confirm cable connections and
reroute video cables, if necessary
per interconnect diagram. Check
video cables for damage, replace
as necessary.
•
Replace the camera head with a
working unit and verify image on
monitor. If image is now viewed,
the original camera head and/or
cable were faulty, return them to
Arthrex for repair.
•
Insert camera head cable
connector completely into the
CCU’s camera head receptacle
on the front panel.
•
Check monitor using color bars
from the CCU.
•
Try the CCU on a different
monitor.
Poor color reproduction.
•
White Balance Issues.
•
White Balance camera head.
•
Check monitor settings using
color bars from the CCU.
•
Try the CCU on a different
monitor.
System does not boot up
correction./Banners do not
display or do not display
properly.
•
Improper shut down of CCU.
•
Power down device, wait 3
minutes, and restart system.
Tablet continually restarts or will
not progress beyond the
Samsung startup screen.
•
Damage to Tablet
•
Improper Charger Used
•
Improper USB Charger
extension cable used.
•
Verify Tablet cable and connector
are not damaged. If damaged,
contact Arthrex Technical Support
for further assistance.
•
Ensure charger is a Samsung
mode EP-TA10JWE that has a
minimum of 2.0A of charge
current. Replace charger if it is
not. Contact Arthrex Technical
Support if problem persists.
•
Ensure USB charger cable is a
USB 3.0 cable (both connectors)
with a length that does not
exceed 6 ft. (1.83 meters).
Replace charger cable if it is not.
Contact Arthrex Technical
Support if problem persists.