Aqualisa iSYSTEM SMART Скачать руководство пользователя страница 17

Error/Message

Suggestions and Checks

“Could not connect to the 
shower”

If a serial number is displayed, tap on 

Try Again. If no serial 

number displayed tap on 

Cancel and then go through the 

process again, ensuring that the below suggestions are followed.

“Network unavailable”
            Or
Wifi drops when 
connecting to the QSVC

Note: The setup process requires good signal strength between 
your phone and the SmartValve™ (not the shower controller).
Close any running apps on the phone before commencing.
Turn off the mobile data connection in the phone’s settings.
Select "Keep WiFi Connection with No Internet" where and when 
prompted.
Ensure that your phone / smart device is connected to the home 
Wifi network (try running a program or app that requires Wifi 
connection).
Close and re-open the Aqualisa app.
In the app journey ensure that QSVC is being selected and that 
the password SmartShower is entered correctly- you do not 
have to wait for connection confirmation, once QSVC has been 
selected wait a few seconds and then return to the Aqualisa app.
Ensure that you are keying your SSID (home Wifi) and password 
correctly.

“The operation could not 
be completed” (when 
trying to start shower)

Ensure your Wifi is working.
Check that the shower operates using the main controller.
If the shower does not work via the main controller, check there 
is power to the Aqualisa SmartValve™ (possibly tripped fuse / 
circuit or accidentally switched off).
Turn power off to the SmartValve™ for a few minutes and then 
reinstate.
Close any other running apps .

Primary Outlet Selection
(Divert Models only)

The primary outlet is set up during installation by utilising the 
outlet switch on the diverter (see Diverter Outlet section in the 
Main Installation Guide).
The switch position will determine the primary outlet for the 
main controller, wired remote and smart speaker (e.g. Alexa / 
Google Home).
When using the Aqualisa App: Outlet A is always the Primary 
outlet regardless of the switch position. 

Locating the shower serial 
number

From the Home Tab, select the SHOWERS tab, then choose the 
shower to display the serial number.

App Troubleshooting

For further assistance utilise the Instabug reporting platform - see details on page 9.

17

Содержание iSYSTEM SMART

Страница 1: ...iSYSTEM SMART USER GUIDE...

Страница 2: ...the main product Aqualisa SmartValve installation guide Declaration of Conformity Aqualisa Products Limited declares that the Aqualisa SmartValve and supplied controller in conjunction with pairing r...

Страница 3: ...isiting the Aqualisa website Download and open the free Aqualisa app Find instructions on page 9 Connecting to the App If you have any trouble downloading the Aqualisa app check www aqualisa co uk sma...

Страница 4: ...ton again at any time N B The strength of the Boost button will vary depending on the water system pressure and the configuration of the pipework For further information see the Important Information...

Страница 5: ...rther information see the Important Information section in the main product Aqualisa SmartValve installation guide 5 Press the Start Stop button to turn the shower off CHANGE OUTLET TEMPERATURE START...

Страница 6: ...le Head To avoid water dripping from the shower head after use we advise to tilt the head back to allow residual water to drain out The above recommendation applies to both adjustable and fixed shower...

Страница 7: ...s or pushing back the shower head against the ratchet in the holder The angle of the fixed shower head can be adjusted The shower head is mounted on a multi directional ball joint to allow for minor a...

Страница 8: ...r again to disengage the plug Bath Overflow Filler Do not leave the bath filler running unattended Although the overflow will remove excess water once the bath is overfilled this may not be sufficient...

Страница 9: ...ort can be raised To trigger the Instabug service either shake your smartphone from side to side or tap on the message bubble then simply follow the instructions Home Wifi Network Before starting you...

Страница 10: ...k to the Aqualisa app and follow the steps for these stages you will need your SSID code and password Wifi setup can be activated via the main controller for both Single outlet and Dual outlet divert...

Страница 11: ...or at www aqualisa co uk smartapp If the timer setting is adjusted within the Aqualisa app then the shower will run for the newly set duration overriding the default maximum run time N B The water fl...

Страница 12: ...procedure should be completed regularly as often as once a week in some hard water areas as scale build up can affect the spray pattern and cause the shower to perform poorly Failure to descale the sh...

Страница 13: ...g the temperature control until the flow again stabilises then continue to move the dial towards the hottest setting Restriction in the waterway Check for debris in the inlet filters of the Aqualisa S...

Страница 14: ...r on Incoming mains water pressure or flow too low Standard Aqualisa SmartValveTM only After confirming that the filters are clear check with the local water authority Separate stand alone pump not ac...

Страница 15: ...cold outlet at 1 3 of a maximum flow rate If the same issue is evident on these outlets contact your boiler manufacturer Temperature too low Low hot water temperature Check that domestic hot water tem...

Страница 16: ...ing too low Controller remains illuminated after switching shower off Poor cable connection Check data cable connections are making good contact and are fully inserted and that there is no visible dam...

Страница 17: ...nds and then return to the Aqualisa app Ensure that you are keying your SSID home Wifi and password correctly The operation could not be completed when trying to start shower Ensure your Wifi is worki...

Страница 18: ...a totally free of charge 1 year parts and labour guarantee You can easily increase your FREE guarantee to 5 years simply by registering your product Please keep your receipt to validate your guarante...

Страница 19: ...eak to our Customer Service team on 01959 560010 Use Live Chat at aqualisa co uk Or email us at enquiries aqualisa co uk Instabug reporting platform for the Aqualisa app Accessed in the app by Shaking...

Страница 20: ...right to alter change or modify the product specifications without prior warning Registered Trademark Aqualisa Products Limited Q5310 Part No 705538 Issue 01 Jan 21 THE FLYERS WAY WESTERHAM KENT TN16...

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