Copyright © 2018 Aqua Creek Products All Rights Reserved
Revised 6/8/18
Basic Troubleshooting
Problem:
The lift won’t move.
Solution:
Check the ends of the cords for corrosion or
damage. The cord plugs should be recessed
into the outlet. You should feel them pop into
place when they are correctly inserted.
1. Make sure the cords are properly plugged in:
NOT Properly Inserted:
The cord plug is flush with
or sticking out of the outlet
Properly Inserted:
The cord plug is recessed
into the outlet
2. Check the contact points:
Make sure the contact point of the control box
and the battery are not damaged or corroded.
If there is corrosion clean with Scotch-Brite
TM
pad. Put some dielectric grease on the contact
points before reattaching the battery.
Note: If you feel your lift is malfunctioning due to a faulty battery
or connections, contact Aqua Creek Products for a testing kit.
For troubleshooting videos
Visit: www.aquacreek.com
or scan the QR Code below
using your smartphone.
The Charger is ON
when the green
light is glowing
The Battery is CHARG-
ING when the orange
light is glowing
When the Battery
is fully charged the
orange light will stop
glowing
3. Make sure the battery is fully charged:
Problem:
The lift stopped moving and is stuck.
Solution:
Press the emergency retract
button on the front of the
control box to retract the lift.
Note: the lift will not retract if
the battery is not fully charged
or if the control box is not
working. The emergency but
-
ton only overrides the remote
handset.
1. Press the Emergency button
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