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©2010 4Front Engineered Solutions, Inc. - APS Resource
AP4047 RA 11/10
TROuBLEsHOOTING GuIDE
2. If motor runs:
2.1 Check hydraulic oil level in reservoir. Add if
required.
2.2 Check for loose hydraulic hose fittings or broken
hoses. Repair or replace as required.
2.3 Check for binding in ramp cylinder pivots.
2.4 Check hydraulic bypass pressure and adjust as
required.
Be certain, before climbing into the dock leveler pit
or doing any maintenance or repair under the dock
leveler, that: 1) THE MAINTENANCE STRUT AND LIP
LOCK ARE SECURELY IN PLACE, and 2) the power is
disconnected and properly tagged or locked off.
Before servicing the dock leveler, read and follow the
Safety Practices and the Operation section of this
manual.
Before doing any electrical work, make certain the
power is disconnected and properly tagged or locked
off.
RAMP FAILs TO RAIsE:
1. If motor fails to run:
1.1 Check that all cords are wired into the junction
box.
1.2 Check for electrical power to the control box.
1.3 Check “ON/OFF” switch on control box.
1.4 Check for loose wires in control box.
1.5 Check fuses. Replace if required.
1.6 If problem can not be found, contact a qualified
electrician.
LIP FAILs TO ExTEND:
1. Check for damage to lip cylinder and/or pivot pins.
2. Check for leakage in lip cylinder or hydraulic hose
feeding cylinder.
3. Check for binding in lip hinge.
4. Check hydraulic oil level in reservoir. Add if required.
5. Check hydraulic bypass pressure and adjust as
required.
6. Check lip sequence valve pressure setting.
RAMP WILL NOT RETuRN TO sTORED POsITION
FROM FuLL BELOW DOCK POsITION:
Ramp will not raise if a lift vehicle or other heavy material
is left on top of the ramp.
1. Check to be sure the control box switch is in the “ON”
position.
2. Check for electrical power to control box.
3. Check to assure that the dock leveler lip is falling to the
full pendant position. Lip should be 1/2" to 1-1/2" from
the face of the dock when the ramp is in the full below
dock position. The return to dock switch is connected
to the lip and will not operate if the lip remains in the
full or partially extended position.
4. Check return to dock switch and mounting bracket. If
hardware is loose or missing, the switches can move
on the brackets. Switch contacts should be closed
when dock leveler is full below dock and lip is pendant.
See wiring diagrams.
LIP ExTENDs BEFORE RAMP REACHEs FuLL
ABOVE DOCK POsITION:
1. Check lip sequence valve pressure setting.
LIP FAILs TO DROP TO THE PENDANT POsITION
WHEN RAMP Is RAIsED FROM VEHICLE:
1. Check for damage to lip cylinder and/or pivot pins.
2. Check for binding in lip hinge.
3. Check lip sequence valve pressure setting.